Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   August 3, 2025 — Rated 10 out of 10 by E.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great car and service

Report a concern   August 3, 2025 — Rated 9 out of 10 by R.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your on-line service scheduling system works well. You have not attempted to "up-sell" me on any of the service work that you have performed on my vehicle.

Report a concern   August 2, 2025 — Rated 10 out of 10 by L.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like that I can get an appointment when I (my car) needs one. The location is right down the road from house. I like that there are faces I know when I get there, although they've expanded the service desk and now have some new faces, too. Their waiting area is beautiful, spacious and modern designed. I also liked that they had some coffee and amenities in the waiting area.

Report a concern   August 1, 2025 — Rated 10 out of 10 by Judi Cappon Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendliness, prompt service, beautiful service waiting room

Report a concern   August 1, 2025 — Rated 10 out of 10 by C.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent Service!

Report a concern   August 1, 2025 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On my second Hundai Santa Fe and the service has been great !!

Report a concern   August 1, 2025 — Rated 10 out of 10 by Margeret Gambrel Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Thay treat people nice and they have nice looking car and suv

Report a concern   August 1, 2025 — Rated 10 out of 10 by R.B.I. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Saleman was very professional.

Report a concern   August 1, 2025 — Rated 10 out of 10 by Ada Cocanougher Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Honest pricing and very polite workers

Report a concern   July 31, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The sales person was great!

Report a concern   July 31, 2025 — Rated 10 out of 10 by L.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was very easy.

Report a concern   July 31, 2025 — Rated 10 out of 10 by Travis Potter Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service is top tier, and so much more willingness to work with customers on keeping within budget for payments. Never been happier in a vehicle than in my Hyundais

Report a concern   July 31, 2025 — Rated 10 out of 10 by Paula Stephens Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

This is my first Hyundai and I love my 2023 Tucson. I had always had Toyota’s but I couldn’t be happier with my current car.
The service department is the absolute best….professional, clean and efficient.

Report a concern   July 31, 2025 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything!

Report a concern   July 31, 2025 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything!

Report a concern   July 31, 2025 — Rated 10 out of 10 by B.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great selection. Great makes. Friendly staff. Great service.

Report a concern   July 31, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The Sales employees were very helpful and answered our questions promptly. We bought the Genesis GV70 and really liked the feel and the looks of it.

Report a concern   July 31, 2025 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

no pressure

Report a concern   July 30, 2025 — Rated 10 out of 10 by X.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very reliable and trustworthy

Report a concern   July 30, 2025 — Rated 10 out of 10 by R.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like that I never feel extras are never pushed on mr

Report a concern   July 29, 2025 — Rated 10 out of 10 by Michael Bianco Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

This the second Hyundai that I’ve owned. The cars are outstanding and the service department is friendly and knowledgeable. I’ve never been disappointed.

Report a concern   July 28, 2025 — Rated 10 out of 10 by S.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Chris Breeze is excellent.

Report a concern   July 28, 2025 — Rated 9 out of 10 by R.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like the styling of the Genesis line

Report a concern   July 28, 2025 — Rated 10 out of 10 by L.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was very helpful in helping us choose the best vehicle for us and looking at the options for financing. This is our fifth car through Don Franklin, and we've been extremely pleased with the sales and service departments

Report a concern   July 28, 2025 — Rated 10 out of 10 by Roy White Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The availability.....the buying process....Especially CONNER

Report a concern   July 28, 2025 — Rated 10 out of 10 by Brittany Sewell Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything!! Staff is amazing!!

Report a concern   July 28, 2025 — Rated 9 out of 10 by Jennifer Toms Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I actually didn’t use Lexington. Credit goes to John Florence in Glasgow. The gentleman from Lexington who delivered it was very nice and efficient but my actual salesman was John Florence. He’s great!!

Report a concern   July 28, 2025 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We were very pleased with the buying process

Report a concern   July 28, 2025 — Rated 10 out of 10 by E.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great customer service and attention to detail

Report a concern   July 28, 2025 — Rated 10 out of 10 by Kimberly Puckett Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Darryl Bond is an excellent salesman! Very patient and kind! He is knowledgeable, but not pushy. My family has purchased 2 vehicles from him and will definitely use him again.


Privacy Policy