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Customer Testimonials
Customer service
Jeff made me a fair deal. He was patient and true to his word. I appreciated working with him.
Don Franklin has excellent customer service along with outstanding product delivery.
Your team was great and we loved Brad and TY! They took their time to make sure we got exactly what we wanted, talked us through the details and gave us their full attention! Best dealer ship!
Don Franklin is the best place to buy a car!! CJ Bush is one of the best salesman they have. Always helpful and delivers great customer service!!
The excellent knowledge Salesman Jamel Wagner for the Hyundai policy, safety features the technology features on our investments into Hyundai Palisade SEL We needed and deserve
Love my Tuscan! Chad was wonderful! Helpful, friendly and listened to what we wanted. The whole buying process went smoothly - best experience we have had purchasing an auto. Brad was top notch with service. Also very friendly and helpful. Explained everything clearly for us. Terrific experience from start to finish.
Staff was very friendly and attentive
The staff that I had contact with very professional and polite.
Great deal on a new vehicle. Excellent and timely customer service. Smooth experience every time.
Great value and service
Very friendly staff.
Misty Roberts was very helpful
CJ was a great help! Answered all of my questions and gave me honest feedback! Would definitely recommend him to anyone looking for a car!
My family loves the versatility of the Hyundai vehicles we drive. We are appreciative of the service and quality of maintenance we receive. Our salesman is the best! He goes above and beyond to find exactly what we want.
I was very disappointed when driving back to Somerset my Genesis 80 when into a jumping motion throwing out oil following manitance check with oil change it was 92 degrees while waiting for.
Genesis to come pick me up and having to call for the tow truck and returning to Lexington to get a loaner even tho they had my insurance co ,and license they said I had to sign before getting loaner I felt the staff driver that came should have brought paper and loaner so I could continue home while they were repairing my car but they were very prompt and came to Somerset bringing my car while picking up loaner I was pleased with the service director he assured me my Genesis was not harm by losing oil that the oil ring failed losing almost4 quarts
Friendly genuine and warm greetings
Years of friendly service, great people
I brought my car in for a curb rash repair . Beautiful job and it looks like a brand new rim !
Great service.
I love my Hyundai Santa Fe. The Service department is the best in the business. Everyone is so friendly and really helpful. I have had nothing but great customer service and support when buying my Santa Fe two years ago and all my maintenance on my vehicle since. A very satisfied customer.
Anita Hall
Darrel was wonderful!
The Palisade is a dream and drives itself.
Friendly staff, Alexis was great to work with! She was very quick on getting us in and thorough when explaining the issue we were having with our vehicle! HIGHLY RECOMMEND!
Friendly. Fast service. And explain things to where I understand.
Very friendly ,clean bathrooms .. They have a very large waiting lounge with several tvs, outlets for computers or cell phones while you wait.. They offer snacks & coffee .. I love that you drive right inside the garage and get out They come right to you .. very good service..
Very friendly sales people
I feel like my vehicle is well taken care of when I have it serviced there.
The staff are courteous and kind in the Hyundai building.
Genesis sales and service is outstanding.

I have the power train on my vechicle so i have to come for the oil changes.