Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 19, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I like the service and the information I was provided. I also like the vehicle options I had available.

Report a concern   July 19, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and accommodating; I appreciate the snacks and drinks.
With soooo many cars and car lots, I think it would be nice to give a car away at least once a year or maybe quarterly. It doesn’t have to be a new car. Customers could nominate and give reasons for who should win. There are people out there who need cars and can’t afford one.

Report a concern   July 18, 2025 — Rated 10 out of 10 by N.H.J. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service and excellent employees.

Report a concern   July 18, 2025 — Rated 10 out of 10 by Wanda Lovitz Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and efficient employees. Great communication letting me know when my car was ready.

Report a concern   July 18, 2025 — Rated 9 out of 10 by W.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Took care of my 2015 Hyundai Elantra.

Report a concern   July 18, 2025 — Rated 10 out of 10 by B.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great people so far great service

Report a concern   July 18, 2025 — Rated 10 out of 10 by R.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service and choice. Collin was friendly, knowledgeable and accommodating.

Report a concern   July 18, 2025 — Rated 10 out of 10 by M.N. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

CJ the salesperson was great. Very responsive and transparent.

Report a concern   July 18, 2025 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Daryl Bond was outstanding

Report a concern   July 18, 2025 — Rated 10 out of 10 by C.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The Elantra is a fine car

Report a concern   July 18, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. Friendly staff

Report a concern   July 18, 2025 — Rated 9 out of 10 by Kristy Garrett Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good quality products

Report a concern   July 18, 2025 — Rated 10 out of 10 by Elva Mosley Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department was very prompt, courteous and efficient

Report a concern   July 18, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good bang for your buck

Report a concern   July 18, 2025 — Rated 9 out of 10 by S.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Valet

Report a concern   July 18, 2025 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and fast

Report a concern   July 18, 2025 — Rated 10 out of 10 by S.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   July 16, 2025 — Rated 9 out of 10 by N.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Employees I dealt with were excellent.

Report a concern   July 16, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, attentive service. Explained to me in real time what was happening. The snacks and water didn’t hurt, either!

Report a concern   July 16, 2025 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The value of Genesis and the responsiveness of the service.

Report a concern   July 15, 2025 — Rated 10 out of 10 by Tammie Crawford Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Chad makes this process so stress free. He’s always warm, welcoming, and most importantly he’s honest!

Report a concern   July 15, 2025 — Rated 10 out of 10 by Earlene Jackson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The friendly staff and they were very professional and helpful.

Report a concern   July 15, 2025 — Rated 9 out of 10 by M.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt attention to services

Report a concern   July 15, 2025 — Rated 9 out of 10 by W.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt service. Comfortable waiting area. Excellent customer service.

Report a concern   July 15, 2025 — Rated 10 out of 10 by Grace Kiyana Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is so good 👍

Report a concern   July 15, 2025 — Rated 10 out of 10 by Lisa Terrill Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent and kept me informed

Report a concern   July 15, 2025 — Rated 10 out of 10 by Kimberly Wright Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have had my vehicle for 13yrs never gave me a problem. The people are friendly and courteous and very respectful.

Report a concern   July 14, 2025 — Rated 9 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have the power train on my vechicle so i have to come for the oil changes.

Report a concern   July 14, 2025 — Rated 10 out of 10 by L.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service

Report a concern   July 14, 2025 — Rated 10 out of 10 by A.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jeff made me a fair deal. He was patient and true to his word. I appreciated working with him.


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