Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   August 15, 2025 — Rated 10 out of 10 by Allen Day Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quality of personnel and quality of product

Report a concern   August 15, 2025 — Rated 10 out of 10 by John Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. Dan with Genesis was extremely helpful. He was the nicest service person that I have ever met. Great job!

Report a concern   August 15, 2025 — Rated 10 out of 10 by S.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast friendly service. Trustworthy.

Report a concern   August 15, 2025 — Rated 9 out of 10 by B.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Didn’t take too long

Report a concern   August 15, 2025 — Rated 10 out of 10 by P.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The advisor that helped me was great. I had called to make the appointment for an oil change the week before but some how failed to get on the books. When I arrived for my appointment he could not find my appointment on any day but he made sure I was taken care of and my oil was changed since I had to drive 65 miles.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Malinda Edwards Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal was very genuine and showed empathy and understanding after the experience I had with service dept. He is a true example of a great salesman and I’m so glad the universe brought us together in a time where I didn’t know which way to turn!!!!!

Report a concern   August 15, 2025 — Rated 10 out of 10 by Zaniyah Sanford Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I always get what I’m asking gor

Report a concern   August 15, 2025 — Rated 10 out of 10 by C.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to make an appointment and very friendly service.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Vickie Arimes Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Having a professional and efficient employees like Misty Roberts and your Finance person.

Report a concern   August 15, 2025 — Rated 10 out of 10 by P.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

User friendly staff who give easy-to-understand what they plan to do, what they did, and the price for each aspect of the car care. And, if for some reason something needs another look, they get you in quickly and make sure that you are totally taken care of and happy with the work.

Report a concern   August 15, 2025 — Rated 10 out of 10 by E.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my car and appreciate the honesty of the service department. I just hate how long it takes to get into the service department.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Maurice Gilbert Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly

Report a concern   August 15, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great value and service

Report a concern   August 14, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is nice and willing to be flexible when needed

Report a concern   August 14, 2025 — Rated 10 out of 10 by Mary Sizemore Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Salesmen are nice. Not pushy. My son and I always use John Berry at Don Franklin in Lexington. Such a nice man and very helpful in finding the vehicle you want.

Report a concern   August 13, 2025 — Rated 10 out of 10 by A.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone listened, was kind & friendly. Everyone worked with me until I felt comfortable that the battery would not die on me like previously. I was able to drive the 100 plus miles home with no battery issues.

Report a concern   August 13, 2025 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ben was great to work with. Extremely responsive.

Report a concern   August 12, 2025 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I have had bery few problems with any of the Jyundais I have purchased or leased over the last ten years and my sales associate is wonderful.

Report a concern   August 12, 2025 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I love that you provide so many different makes of vehicles and a wide variety of models for each make. My salesperson was so knowledgeable about the car I was interring and worked to get me a great deal. I’m a happy customer!!

Report a concern   August 12, 2025 — Rated 10 out of 10 by Y.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very fast service. Quick and easy.

Report a concern   August 12, 2025 — Rated 9 out of 10 by S.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Clean friendly environment.

Report a concern   August 12, 2025 — Rated 9 out of 10 by B.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick, efficient and friendly.

Report a concern   August 12, 2025 — Rated 10 out of 10 by H.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Reasonable prices and good services.

Report a concern   August 12, 2025 — Rated 10 out of 10 by Millie Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, friendly and accommodating. Thank you!

Report a concern   August 12, 2025 — Rated 10 out of 10 by Rudi Santoso Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

excellent

Report a concern   August 11, 2025 — Rated 10 out of 10 by Debra Morton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’m ch always treated well and with respect. I appreciate that

Report a concern   August 11, 2025 — Rated 10 out of 10 by L.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Didn’t know anything about Genesis. Extremely happy

Report a concern   August 11, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The sales person was great!

Report a concern   August 11, 2025 — Rated 10 out of 10 by Kenneth Foch Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Was quick and professional. Now hopefully the will fix my faulty paint job

Report a concern   August 11, 2025 — Rated 10 out of 10 by E.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to call and get appointments..friendliness and waiting time.


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