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Customer Testimonials
Good service. Dan with Genesis was extremely helpful. He was the nicest service person that I have ever met. Great job!
Fast friendly service. Trustworthy.
Didn’t take too long
The advisor that helped me was great. I had called to make the appointment for an oil change the week before but some how failed to get on the books. When I arrived for my appointment he could not find my appointment on any day but he made sure I was taken care of and my oil was changed since I had to drive 65 miles.
Jamal was very genuine and showed empathy and understanding after the experience I had with service dept. He is a true example of a great salesman and I’m so glad the universe brought us together in a time where I didn’t know which way to turn!!!!!
I always get what I’m asking gor
Easy to make an appointment and very friendly service.
Having a professional and efficient employees like Misty Roberts and your Finance person.
User friendly staff who give easy-to-understand what they plan to do, what they did, and the price for each aspect of the car care. And, if for some reason something needs another look, they get you in quickly and make sure that you are totally taken care of and happy with the work.
I love my car and appreciate the honesty of the service department. I just hate how long it takes to get into the service department.
Fast and friendly
Great value and service
Service department is nice and willing to be flexible when needed
Salesmen are nice. Not pushy. My son and I always use John Berry at Don Franklin in Lexington. Such a nice man and very helpful in finding the vehicle you want.
Everyone listened, was kind & friendly. Everyone worked with me until I felt comfortable that the battery would not die on me like previously. I was able to drive the 100 plus miles home with no battery issues.
Ben was great to work with. Extremely responsive.
I have had bery few problems with any of the Jyundais I have purchased or leased over the last ten years and my sales associate is wonderful.
I love that you provide so many different makes of vehicles and a wide variety of models for each make. My salesperson was so knowledgeable about the car I was interring and worked to get me a great deal. I’m a happy customer!!
Very fast service. Quick and easy.
Clean friendly environment.
Quick, efficient and friendly.
Reasonable prices and good services.
Fast, friendly and accommodating. Thank you!
excellent
I’m ch always treated well and with respect. I appreciate that
Didn’t know anything about Genesis. Extremely happy
The sales person was great!
Was quick and professional. Now hopefully the will fix my faulty paint job
Easy to call and get appointments..friendliness and waiting time.

Quality of personnel and quality of product