Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 21, 2025 — Rated 10 out of 10 by S.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We like how professional and knowledgeable Jamal was; in fact, we already shared the good experience with our neighbor over the weekend. In addition, Michael in finance was professional and we were grateful for his efficiency. So far, our experience with Don Franklin Hyundai is 10.

Report a concern   July 21, 2025 — Rated 10 out of 10 by Ronald Danko Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Your employees were very friendly and I appreciate it greatly, and they didn't try to take advantage of us like most dealers do. If I ever by a car again or a friend does I'll be sure to suggest you. Thank you very much!

Report a concern   July 21, 2025 — Rated 10 out of 10 by K.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone was very helpful! Brad and Ty were friendly and professional and very accommodating.

Report a concern   July 21, 2025 — Rated 9 out of 10 by M.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Like Santa Fe that were present

Report a concern   July 21, 2025 — Rated 10 out of 10 by T.N. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great vehicles, great service a Great people.

Report a concern   July 21, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great and reliable service. The people in Service have always been very helpful and prompt

Report a concern   July 19, 2025 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff, very helpful

Report a concern   July 19, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I like the service and the information I was provided. I also like the vehicle options I had available.

Report a concern   July 19, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and accommodating; I appreciate the snacks and drinks.
With soooo many cars and car lots, I think it would be nice to give a car away at least once a year or maybe quarterly. It doesn’t have to be a new car. Customers could nominate and give reasons for who should win. There are people out there who need cars and can’t afford one.

Report a concern   July 18, 2025 — Rated 10 out of 10 by N.H.J. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service and excellent employees.

Report a concern   July 18, 2025 — Rated 10 out of 10 by Wanda Lovitz Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and efficient employees. Great communication letting me know when my car was ready.

Report a concern   July 18, 2025 — Rated 9 out of 10 by W.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Took care of my 2015 Hyundai Elantra.

Report a concern   July 18, 2025 — Rated 10 out of 10 by B.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great people so far great service

Report a concern   July 18, 2025 — Rated 10 out of 10 by R.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service and choice. Collin was friendly, knowledgeable and accommodating.

Report a concern   July 18, 2025 — Rated 10 out of 10 by M.N. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

CJ the salesperson was great. Very responsive and transparent.

Report a concern   July 18, 2025 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Daryl Bond was outstanding

Report a concern   July 18, 2025 — Rated 10 out of 10 by C.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The Elantra is a fine car

Report a concern   July 18, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. Friendly staff

Report a concern   July 18, 2025 — Rated 9 out of 10 by Kristy Garrett Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good quality products

Report a concern   July 18, 2025 — Rated 10 out of 10 by Elva Mosley Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department was very prompt, courteous and efficient

Report a concern   July 18, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good bang for your buck

Report a concern   July 18, 2025 — Rated 9 out of 10 by S.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Valet

Report a concern   July 18, 2025 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and fast

Report a concern   July 18, 2025 — Rated 10 out of 10 by S.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   July 16, 2025 — Rated 9 out of 10 by N.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Employees I dealt with were excellent.

Report a concern   July 16, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, attentive service. Explained to me in real time what was happening. The snacks and water didn’t hurt, either!

Report a concern   July 16, 2025 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The value of Genesis and the responsiveness of the service.

Report a concern   July 15, 2025 — Rated 10 out of 10 by Tammie Crawford Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Chad makes this process so stress free. He’s always warm, welcoming, and most importantly he’s honest!

Report a concern   July 15, 2025 — Rated 10 out of 10 by Earlene Jackson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The friendly staff and they were very professional and helpful.

Report a concern   July 15, 2025 — Rated 9 out of 10 by M.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt attention to services


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