- Phone: (859) 263-5020
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Customer Testimonials
Friendly helpfull service!
1st oil change! Employees helpful & polite!
Your team members are always professional, the waiting area is pristine clean and accommodating with snacks and coffee, and your recommendations for needed services are precisely priced before presentation. On a personal note, your representative, Leanna, is always so friendly, so professional and so courteous that it is a pleasure to do business with her. She is indeed a credit to your company.
Friendly staff who went above and beyond to ensure my purchase was as simple as possible
Vehicle is roomy and people are nice and friendly
Alexis and team were amazing. We were broke down heading back to Illinois and they were able to get us back on the road within a few hours.
CJ was wonderful to work with.
The car buying process was smooth and stress free. From the time I got to the dealership I was greeted swiftly. The receptionist had good customer service. Chad went above and beyond with my car buying experience. The staff was friendly and I will definitely be back at Don Franklin. Thank you!
Selection
Very prompt friendly service
Service dept is effective and professional
The new building is nice and clean. Everyone was professional.
Efficient and thorough
Brad& james lindsay were great to work with
Courteous and efficient
Excellent Service and Staff!!
Service reps are very pleasant and the service was fast.
Professional & quick
Collin was an amazing sales associate. The process was quick and painless and the personalized congrats when we picked up the car was awesome.
Excellent customer service and knowledgeable staff
Great communication. Out of town purchase. Accepted offer and held the vehicle to drive before purchase. Carter was great to work with over phone. He assisted with after purchase sale on some of the technical features. Overall a great experience.
Very professional and courteous and knowledgeable. Products are reasonably priced
Good quality. Friendly associates.
It was quick but thorough.
I liked both the product and the excellent service I received from the entire staff. Thank you all!!!
Where to begin I have several reasons for recommending this dealership: car buying was smooth and enjoyable, car salesman was very friendly and professional ( Chad), Chad told me the car would sell itself (he was completely right), dealership is clean and organized and customer service was amazing. The process was so easy and quick. Thank you for such a rewarding experience.
Andre Ables is the best!!
Lots of great options! Very friendly and extremely helpful!
My basic contact with Don Franklin auto was Carter Wilkinson and the Genesis manager Trevor Huber. I rate these two individuals as the very best at what they do.
Carter was absolutely the best when it comes to product knowledge and helpfulness during my selection process, not to mention his patience with the many questions my wife had to ask.
Trevor worked to make it all come together.
Friendly people and clean facilities. I actually enjoy the car buying process and all the things that come after!