Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 7, 2025 — Rated 10 out of 10 by G.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very efficient and took care of my car quickly even though I arrived for my appointment quite early. Leanna set my service reminder and the tag on my windshield without being asked, which was nice. Little things really do count!

Report a concern   July 6, 2025 — Rated 10 out of 10 by C.N. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I am sharing my experience as Xavien, who worked on the Genesis side, helped me and my friend as I am currently in the market for a compact car. He was so eager to help and was enthused to answer all my questions as I shopped. He was more than kind. And while I did not purchase that day, he still made my business feel welcomed. For that, I will certainly visit him when I purchase.

Report a concern   July 6, 2025 — Rated 10 out of 10 by N.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It's the longest I ever owned a car. 2016 Hyundai Genesis Coupe. 206,000 miles. Great service Department....professional and friendly.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Faith Campbel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good prices and friendly staff!

Report a concern   July 6, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Car pickup service.

Report a concern   July 6, 2025 — Rated 10 out of 10 by J.F. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal was excellent! He was extremely knowledgeable and addressed all my concerns. The dealership staff were attentive and very helpful.

Report a concern   July 6, 2025 — Rated 10 out of 10 by James Wheeler Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great Vehicles!

Report a concern   July 5, 2025 — Rated 10 out of 10 by Justin Nzaramba Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   July 5, 2025 — Rated 10 out of 10 by Angela Martin Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ben was awesome to work with and very knowledgeable! The whole process was smooth easy!!

Report a concern   July 5, 2025 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Thank you for your great service. I love the new building and shop.

Report a concern   July 5, 2025 — Rated 10 out of 10 by P.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great staff in sales and service!

Report a concern   July 5, 2025 — Rated 10 out of 10 by G.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

It was quick and easy

Report a concern   July 5, 2025 — Rated 10 out of 10 by Terry Duncan Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone and everything

Report a concern   July 5, 2025 — Rated 10 out of 10 by G.A. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quality

Report a concern   July 5, 2025 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Awesome (service)

Report a concern   July 4, 2025 — Rated 10 out of 10 by F.N. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I really enjoyed my car and I drive them down to Franklin I enjoyed really well I would buy another one when I got this and paid off and the young man that helped me he had a wonderful guy I help her and everything else give me the person that is a very nice gentleman thank you Name removed

Report a concern   July 3, 2025 — Rated 10 out of 10 by Judy Marcum Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service was really great the salesman went out of his way to answer any questions he even drove it down to the Winchester exit so my wife could drive it home from there to home she love the car. My brother Bruce marcum recommended you all to me and I will you if I see anyone wanting to buy a car

Report a concern   July 3, 2025 — Rated 10 out of 10 by Freddie Moody Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The way in which your service staff took care of my car and the way in which the service agent looked after was stellar

Report a concern   July 3, 2025 — Rated 10 out of 10 by Charleen Urie Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service is always excellent. Everything is done in a timely and efficient manner. Everyone is kind and respectful.

Report a concern   July 3, 2025 — Rated 10 out of 10 by Edward Erway Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Expansive inventory and CJ Bush as a salesperson.

Report a concern   July 3, 2025 — Rated 10 out of 10 by Tina Withrow Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone at the genesis store goes above and beyond.

Report a concern   July 3, 2025 — Rated 10 out of 10 by Verna Thrash Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service and no longer waits. Thank you...we appreciate you all.

Report a concern   July 3, 2025 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I love the friendly hello’s the willingness to help and the genuine smiles

Report a concern   July 3, 2025 — Rated 10 out of 10 by M.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my Hyundai Tucson and have been pleased with the service I've been provided

Report a concern   July 3, 2025 — Rated 10 out of 10 by B.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great warranty on the vehicles and great service!

Report a concern   July 3, 2025 — Rated 10 out of 10 by Allen Kellough Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   July 3, 2025 — Rated 10 out of 10 by K.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service from CJ!

Report a concern   July 3, 2025 — Rated 10 out of 10 by C.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good phone follow-up during service process

Report a concern   July 3, 2025 — Rated 10 out of 10 by Tammy Mount Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Our sales person ( misty) was wonderful to work with. She was patient as we decided between colors. She walked us through the entire process and answered any questions that we had. She even provided information that we didn’t even think to ask.

We love our car. It is beautiful!

Report a concern   July 3, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the way the car handles.


Privacy Policy