Customer Testimonials

I always get what I’m asking gor

Easy to make an appointment and very friendly service.

Having a professional and efficient employees like Misty Roberts and your Finance person.

User friendly staff who give easy-to-understand what they plan to do, what they did, and the price for each aspect of the car care. And, if for some reason something needs another look, they get you in quickly and make sure that you are totally taken care of and happy with the work.

I love my car and appreciate the honesty of the service department. I just hate how long it takes to get into the service department.

Fast and friendly

Great value and service

Service department is nice and willing to be flexible when needed

Salesmen are nice. Not pushy. My son and I always use John Berry at Don Franklin in Lexington. Such a nice man and very helpful in finding the vehicle you want.

Everyone listened, was kind & friendly. Everyone worked with me until I felt comfortable that the battery would not die on me like previously. I was able to drive the 100 plus miles home with no battery issues.

Ben was great to work with. Extremely responsive.

I have had bery few problems with any of the Jyundais I have purchased or leased over the last ten years and my sales associate is wonderful.

I love that you provide so many different makes of vehicles and a wide variety of models for each make. My salesperson was so knowledgeable about the car I was interring and worked to get me a great deal. I’m a happy customer!!

Very fast service. Quick and easy.

Clean friendly environment.

Quick, efficient and friendly.

Reasonable prices and good services.

Fast, friendly and accommodating. Thank you!

excellent

I’m ch always treated well and with respect. I appreciate that

Didn’t know anything about Genesis. Extremely happy

The sales person was great!

Was quick and professional. Now hopefully the will fix my faulty paint job

Easy to call and get appointments..friendliness and waiting time.

Don Franklin's oil change is very reasonably priced for synthetic oil. Also, they check several areas of the car, including filters and fluid levels and tire pressure.. The customer service is excellent with the folks at the counter and the techs. A+

Salesman 007 was very personable and stayed within my budget didn’t try to up sale me. He found exactly what I was looking for for my daughter!!!!!!! 10/10 would always recommend!!!!

Everyone is always so nice and welcoming. They take care of me quickly and efficiently. I never have to wait very long and they always inform me of anything that I need but aren’t pushy. I have recommended them to several of my friends who were getting ready to purchase a new car.

Did what they said they would

There service and sales people are the best hands down

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