Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   November 1, 2025 — Rated 10 out of 10 by K.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff, competitive price and they leave the car looking same as when you dropped it off. I love that I can trust they know how to work on my car as a certified Hyundai mechanic.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Andrea Willhite Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Helpful and friendly.

Report a concern   November 1, 2025 — Rated 10 out of 10 by James Jackson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely and friendly communication about the health of my 2023 Genesis G90. The service writer listen to all my concerns about my issues that brought me to the service department. Coincidentally, the problem(s) I experienced doesn’t always show up when in the service bay. The service writer still went beyond norm to ensure my concerns are documented as I observed and notes it in a way to make ensure the person conducting the analysis and/or service work, can accurately identify and fix my vehicle. They don’t hesitate to call me for additional information as needed. Thanks

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great atmosphere and clear communications on what was going to happen to my car and how long.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Jennifer Profitt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

First off, I love my car! Secondly, I feel like I made several new friends. The level of service I receive anytime I'm here is impeccable. 1000% recommend!

Report a concern   November 1, 2025 — Rated 10 out of 10 by Virginia Faulkner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional. They do a good job.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Alan LAMOUREUX Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Reliable, quality products and friendly, professional service and customer support!

Report a concern   November 1, 2025 — Rated 10 out of 10 by C.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was completed quickly

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The professional staff and how every step was communicated of what was being done to my car. That absolutely means a great deal to me as I was given a loaner car but never pressed on time and location.

Report a concern   November 1, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, quick service

Report a concern   October 31, 2025 — Rated 10 out of 10 by L.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was taken care of from the beginning of looking at the car till the buying of it any questions I had were answered and shown how to use things in the car. The service department was wonderful Dan explained what needs to be done for the first checkup and the ones to follow enjoyed my time there he was very nice. look forward to coming back.

Report a concern   October 31, 2025 — Rated 10 out of 10 by Jun Miyashita Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The sales CJ was a really nice person!
He was very knowledgeable and kind.

Report a concern   October 31, 2025 — Rated 10 out of 10 by N.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service! Provided very nice loaner vehicle as needed.

Report a concern   October 31, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time.. excellent service

Report a concern   October 31, 2025 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service advisors work with you on what is needed.

Report a concern   October 31, 2025 — Rated 10 out of 10 by B.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service and a smooth buying experience—couldn’t have asked for better!

Report a concern   October 31, 2025 — Rated 10 out of 10 by Stephanie Trantham Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service

Report a concern   October 31, 2025 — Rated 10 out of 10 by Tammy Sands Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

You have a fantastic warranty and the people are so friendly.

Report a concern   October 31, 2025 — Rated 10 out of 10 by James Means Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Top teir service with no hassle.

Report a concern   October 30, 2025 — Rated 10 out of 10 by L.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Big inventory. Friendly and knowledgeable staff.

Report a concern   October 30, 2025 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kanon was great, he follows up to be sure I didn’t have questions about the new car purchase.

Report a concern   October 30, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Leanne is the best thanks

Report a concern   October 30, 2025 — Rated 10 out of 10 by K.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are courteous and quick!

Report a concern   October 29, 2025 — Rated 9 out of 10 by N.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and simple

Report a concern   October 29, 2025 — Rated 10 out of 10 by I.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer Service

Report a concern   October 29, 2025 — Rated 10 out of 10 by Brian Workman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff is exceptionally friendly, the service was fast.

Report a concern   October 29, 2025 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My service manager, Alexis always does a great job about keeping in contact and making me aware of anything needed

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.B.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Well, I just leased my first Genesis GV70 and I'll have to say, so far, I love it. Trevor and Ben are very nice and informative. Very impressed with them.
Genesis of Lexington.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Jeremy Lowery Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and nice employees

Report a concern   October 29, 2025 — Rated 10 out of 10 by T.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Sales people Darryl bond a James Anderson. Bought lot cars there N sent lot people there


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