- Phone: (859) 263-5020
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Customer Testimonials
Staff is always great and very helpful!
All top quality!
The service department has easy online scheduling. Employees are polite and helpful.
The waiting area and nearby bathrooms have always been clean and comfortable. They even have gluten free snack options!
I've bought 3 cars from this dealership and have had a good experience each time
Your staff lock me in the eye and listen to me. Your work has been impeccable, and you’ve always been speedy too.
Very professional. Excellent customer service!
They get my service done in a reasonable amount of time.
Loved the Genesis QV80! We test drive it twice. Xavian helped us understand the benefits of the vehicle, options, etc. He was fantastic, a great representative of your company. Ultimately, it came down to price, but would see Xavian for a future vehicle.
Ben a good person of knowledge of your products
CJ and Richard were amazing. He was kind and listened to what I needed and made it happen. I love my new car!!
Efficient
Quick and convenient
Even with my Hyundai Elantra being 12 years because I had a recall and brought it in and decided to do a full service on it they gave me a loaner for a day!
Your customer service was excellent.They helped us out any way they could
Excellent vehicles (we have 4 Hyundais) that are reliable and fits our lifestyles. Service department is friendly and trustworthy. I appreciate that!
The staff was exceptionally helpful and I like the Genesis GV70.
It's easy to make a service appointment. Staff are courteous and helpful. I appreciate the snacks while I wait.
Great service good parts and service
The way the whole process is set up , the way I was and witnessed those of us receiving services where treated is second to none. Pus the special layout for us while we were waiting as well as the thoughtfulness of courtesy items makes it second to none!!!
Great product, outstanding salespeople (especially Misty!), great service department, overall wonderful experience with this dealership. We are repeat customers and will be customers again in the future.
I appreciated the associates breaking down everything for me and walking me through all the paperwork. I will say I do not like them licking their fingers to separate forms.
Friendly
Kept me informed
Was upfront with cost and what was going on
Really like the look and feel of the new Sante Fe… the engine is powerful , with a very comfortable interior!
Upscale service waiting area. Always check with you before any costly service performed. Friendly and knowledgeable in explanations involving my vehicle.
The look of my genesis. The feel I have in being in control and comfort.
Very friendly and get service to vehicle done in timely manner. Clean car when I pick mine up. Use of a good looking loner too!
Efficient and pleasant to work with. Thank
Excellent service and assistance by Alexis and the staff. Alexins was awesome. She was attentive, communicative and energetic. I appreciated this first class service!
Quinn B.
Very professional service all round.
Connor has been a great salesman and attentive to my needs to stay within my budget but meet my desire for beauty and quality. And you had exactly the car I had been looking for! I'm excited! Don Franklin Hyundai is the place to go! I'm from Louisville KY and it's worth the drive!
Great professional service.