- Phone: (859) 263-5020
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Customer Testimonials
Friendly staff, i like that you're kept updated on the status of your repairs. Very clean service center & showroom.
Comparable prices, you know you are getting the correct part for your vehicle. Quality of part is always great. Staff is always friendly and helpful. Vehicle is ready when promised.
It's all about the team and the service....they are among the best dealerships I have ever dealt with. Take this as the strongest recommendation I can give.
Simply, the people. They are friendly, very helpful and great service
Was very pleased with the service and the quality of service
Connor Free our salesman was on top of it Al from the first moment on.
The car we wanted was “on the lot”. Transaction was done in high speed which was what we loved.
I was able to go on a Saturday and you take care of my car
You always treat the customer well. You get the work done quickly
Service and warranty
I can always count on my service consultant Chris Breeze.. Never an issue with his perfesionalism and friendliness. I always know my car is in good hands with him and his team.
If there is any problem he is honest and truthful
In servicing my vehicle. No one likes to deal with a service department because that means something is wrong with your vehicle. But that is life and Chris makes the experience as good as he can on his part. Chris isn't just a service manager/ consultant he is a great all around person.
The care and positive treatment every time I enter the building. Very professional but yet a homey feeling. Thank you .
Helpful without being pushy
Very impressive!!!
Fairly quick. Friendly, professional service staff. Comfortable chairs in the waiting area. Overall, all my interactions with Don Franklin Auto Group has been positive 😁.
Excellent Customer Service was given by Chad Givens, James Anderson and Jamal. TopNotch. They know the products inside and out.
The service was fast and professional
2 of my 3 favorite automotive products are in side by side dealerships on Richmond Road, GMC & Genesis. The 2 sales persons I had to deal with, Steve ? and First name removed Franco, are so polite, courteous and knowledgeable that they left me with no choice but buy my Genesis at Don Franklin Auto.
Prompt and courteous
Friendly and accommodating staff
Collin was great the whole team is lovely
Misty was extremely helpful and accommodating!
Speedy and friendly service. Low pressure as far as sales people go.
Personal attention
State of the art and very stylish
Friendly, great service!
Everyone has been very helpful on my visits .
The service department at Don Jacobs Hyundai consistently provides me with quality care for my vehicles. I know i can count on them for quality care and great products. Alexis and Chris are the faces representing the great team in the service bay.
Appreciate honest up front pricing
Flexibility
Inventory and courtesy