Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   December 18, 2024 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and simple

Report a concern   December 18, 2024 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

It was a real pleasure to work with Jeff York. He took time to explain the options, and he has indepth knowledge of the vehicles and the sale processes. He showed us vehicles with the options we were considering. When we decided on our color choice, he worked to find that exact vehicle, and he did. Everyone I mst at Don Franklin Hyundai pleasant and helpful.

Report a concern   December 18, 2024 — Rated 10 out of 10 by T.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Chris was great. Professional and thorough service. Everyone were helpful and polite. I would recommend their service to others.

Report a concern   December 18, 2024 — Rated 10 out of 10 by Anita Scott Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I love the new design on your 2025 cars and I love the warranty that you give on your cars. Everyone is friendly

Report a concern   December 18, 2024 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Stylish and pleasing characteristics. Reliable, responsive and safe vehicles. Courteous and professional service.

Report a concern   December 18, 2024 — Rated 10 out of 10 by S.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone friendly and Efficient

Report a concern   December 18, 2024 — Rated 10 out of 10 by E.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We love the Hyundai brand. I really liked working with Jamal. I had been to a different dealership before coming to Don Franklin because they had what I wanted on site, but Jamal got me the car I wanted with a dealer trade and it was a much better experience overall.

Report a concern   December 18, 2024 — Rated 10 out of 10 by Khim Dhami Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Awesome service. I got outstanding service from the associates.

Report a concern   December 18, 2024 — Rated 10 out of 10 by P.N. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great service. Entire process was simple and was the best experience I ever had buying a car.

Report a concern   December 16, 2024 — Rated 10 out of 10 by B.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Professional easy and quick experience

Report a concern   December 16, 2024 — Rated 10 out of 10 by Larry Profitt Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kanon was very polite, open and transparent about the whole process. It was a refreshing car buying experience.

Report a concern   December 15, 2024 — Rated 10 out of 10 by K.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Eddie, Jamal, & Lindsay were all awesome to work with on our used Lexus SUV purchase.

Really appreciated the no-pressure sale & relaxed atmosphere at the dealership.

Especially want to thank Eddie for finding us EXACTLY the vehicle we wanted!

Thanks again-
Kat

Report a concern   December 14, 2024 — Rated 10 out of 10 by C.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

This is my 3rd time having a service completed on my Santa Fe and they have always been quick and efficient. All of the staff are very friendly. I recommend the Don Franklin Hyundia service department

Report a concern   December 14, 2024 — Rated 10 out of 10 by Sandra Moseley Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly

Report a concern   December 14, 2024 — Rated 10 out of 10 by D.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I love the warranty that Hyundai offers

Report a concern   December 14, 2024 — Rated 10 out of 10 by S.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Helpful and courteous

Report a concern   December 14, 2024 — Rated 10 out of 10 by M.K. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The people are down to earth and helpful.

Report a concern   December 14, 2024 — Rated 10 out of 10 by Kristina Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service!!! Highly recommend!

Report a concern   December 14, 2024 — Rated 10 out of 10 by M.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Informative, friendly and professional!

Report a concern   December 14, 2024 — Rated 10 out of 10 by John Triplett Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone was really nice. Kanon was a great sales person and made it all really easy

Report a concern   December 13, 2024 — Rated 10 out of 10 by Paul Kleine Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very professional and courteous.

Report a concern   December 13, 2024 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It got done in a timely manner.

Report a concern   December 12, 2024 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great salesman! Great manager!

Report a concern   December 12, 2024 — Rated 10 out of 10 by Charles Banks Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You were tremendously timely in getting my car serviced and me back on the road.

Report a concern   December 12, 2024 — Rated 10 out of 10 by Alice Lawson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service, timely appointments, service staff top notch- bought my last 5 cars here- why would I go anywhere else??!

Report a concern   December 12, 2024 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything done quickly and a very comfortable waiting area.

Report a concern   December 12, 2024 — Rated 10 out of 10 by J.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The products are sleek and aestetic. Top notch service

Report a concern   December 12, 2024 — Rated 10 out of 10 by J.A. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Done what was promised bought ram trx sight unseen and was pleased with purchase was what they said a perfect condition truck

Report a concern   December 12, 2024 — Rated 10 out of 10 by L.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I appreciate the customer service experience I receive from the Hyuandai center evertine my vehicle is there.

Report a concern   December 12, 2024 — Rated 10 out of 10 by Matthew Knipp Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The friendly and prompt staff


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