Customer Testimonials

My salesperson, Chad, was friendly and informative. He listened to me when I explained what I wanted in a vehicle and showed me several options. I decided on a 2025 Hyundai Kona. This is the third vehicle I have purchased from Don Franklin Hyundai Lexington. The entire sales and service staff are super nice and customer service is a top priority. I highly recommend them.

I love the look of the vehicles and the price.

Huge inventory and super nice and helpful people working there.

Easy to trade with

The staff is the Best in the industry and the products are very quality and reliable!!

I have always gotten great service at Don Franklin and the new facility is first class

Concierge service with oil changes
100k mile warranty

Everything is always a 10/10

Excellent service and great communication.

Helpfulness and friendly.

I was very pleased with the quick and friendly service . I have owned my Hyundai Voloster for about nine years now and it's been a very good car . Very dependable and very good gas mileage. If need be , I would purchase another one. Thanks SO MUCH , Darrell Middleton.

Been dealing with Don Franklin for years, I have always been satisfied

Dave was fantastic! Super helpful and very good at his job!! Didn’t think I’d actually be leaving with a car today but he got me a great car for a great deal!

I love the waiting room area! First time at this new area. And normally great with service but a little frustrated about this time service. Everything was working fine before the service I originally got. Now it’s not working anymore and have to pay more to get it fix. After I have already paid a lot at first.

Seems fair and responsive to my needs.

Staff was helpful but not pushy. My Santa Fe was well reviewed and I like vehicles strong warranty.

A great maintenance department hundred thousand mile warranty

Quality built, dependable and most importantly, affordable.

Overall great experience from beginning to end.

Have always trusted my Genesis with Don Franklin, from purchase to all servicing. Would not even consider taking it somewhere else. Great customer service, friendly and courtesy staff. Great at keeping customers updated on how long it will take, what they are doing and what to expect. Love the new building, service area and waiting area allowing me to work while waiting. Also love that there is a window to see into the garage to see when they are working on the vehicle. Keep up the great work.

Professional. On time nice and clean.

I love that I can get in when I need to and get to pick a service date and time.

Very happy with the professional service I received

Models and price of vehicle. Maintenance prices great. Service personnel very knowledgeable and friendly.

Efficiency and Knowledge.

I like everything about Hyundai vehicles. They’re very reliable. And I’ve had a wonderful experience with Don Franklin Service Department. I would highly recommend them to anyone.

Wonderful customer service, amazing warranty, no hidden agenda, and treated like family. My first service was a breeze!

So impressed. Quick and courteous service. Their new building exemplifies Don Franklin's commitment to us, their customers. Thank you!!!!

Love the new facilities.

I have always liked the Honda/Hyundai family of cars. When I came to your store on the recommendation of my Dad, I was impressed with the service I received from your sales staff. My salesman was very patient and listened to my needs and found the perfect vehicle just for me.