- Phone: (859) 263-5020
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Customer Testimonials
Helpful without being pushy
Very impressive!!!
Fairly quick. Friendly, professional service staff. Comfortable chairs in the waiting area. Overall, all my interactions with Don Franklin Auto Group has been positive š.
Excellent Customer Service was given by Chad Givens, James Anderson and Jamal. TopNotch. They know the products inside and out.
The service was fast and professional
2 of my 3 favorite automotive products are in side by side dealerships on Richmond Road, GMC & Genesis. The 2 sales persons I had to deal with, Steve ? and First name removed Franco, are so polite, courteous and knowledgeable that they left me with no choice but buy my Genesis at Don Franklin Auto.
Prompt and courteous
Friendly and accommodating staff
Collin was great the whole team is lovely
Misty was extremely helpful and accommodating!
Speedy and friendly service. Low pressure as far as sales people go.
Personal attention
State of the art and very stylish
Friendly, great service!
Everyone has been very helpful on my visits .
The service department at Don Jacobs Hyundai consistently provides me with quality care for my vehicles. I know i can count on them for quality care and great products. Alexis and Chris are the faces representing the great team in the service bay.
Appreciate honest up front pricing
Flexibility
Salesman Jamael Walker
In and out. Didnāt waste my time
My rating is a lot more about the sales representative who dealt with my situation than the products & services offered by he dealership. First name removed Franco was the sales representative I ended up discussing with. What an experienced sales person he is, answering carefully any question before you are done asking them and how pleasant his conversation has been through the whole process. Polite, courteous, no-nonsense...
Have no hesitation...you will not find a higher quality human being to address your automobile situation.
Very easy to deal with. No pressure and very curious and informative.
Reliability, warranty coverage, and vehicles that look great as well. Service dept is also top notch. Love my Santa Fe...
Good service and was efficient!
We havenāt purchased a car yet as my daughter canāt decide on what she wants but I do want to recognize our salesman Collin OāComell. He was very knowledgeable of the cars he was showing us and not a pushy salesman at all! He made our visit awesome and we will be back hopefully to purchase a car from him in the near future. James Anderson the general manager is also top notch! They both cared about what we wanted and needed and not just out to make commission off a sale! Thank you both for outstanding customer service.
Best
Service is amazing.
They really worked to make sure I got in the vehicle that I wanted.
Fast, friendly service
The care and positive treatment every time I enter the building. Very professional but yet a homey feeling. Thank you .