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Customer Testimonials
Personally for me, it was Brad Lovitz! He was help from the start! Took time to understand our needs, financial budget and did all he could to help us. He went above and beyond which is typical not seen. He was forth right and worked for us. Jamal was an added bonus with his help with some technology. Mr. Smith was also helpful. Overall! It was a great experience.
Friendly service
Chris was awesome! Alexia is a close second. Very helpful!
We love our new cars!
Great customer service
CJ was incredible! If he was selling another product we would be interested!
Jamal Wagner at Don Franklin Richmond Rd Lexington KY has helped my family with several vehicles in the last few years and always goes above and beyond to make sure it is a smooth, efficient, and honest process. We will continue to work with him for years to come based on his consistency and effort!
Very professional staff! Recognized I had a break light out and replaced the bulb for free! Just a small way to go above and beyond with service!
Everyone was so nice and thoughtful
You have a great thing going
The new dealership and waiting room are phenomenal. Complimentary snacks/water, big screen tv’s and comfortable chairs. I also really enjoyed how quickly I was in and out for my appointment!
Carter was fabulous to work with. He was extremely professional and responded quickly and efficiently.
Everyone from the manager, who gave me a great pen to the finance man, were wonderful to work with!
Associates are courteous and greet you when you come in. The lounge area is clean and inviting. You don’t mind the wait time for your vehicle.You know that your vehicle is going to be taken care of responsibly. This is first Hyundai I’ve ever driven and I’m very satisfied with it. Love my Hyundai!!
Really quick
Chad was amazing to work with! Super friendly and kind
It was our first oil change for our new car. Service was great and very friendly.
Quick and essy Derrick Bond was respectful and a gentleman
I would like to thank Conner Free for taking his time with us and answering all questions in a professional manner. He sold us completely on your good product. I would recommend you to anyone.
Fast, inexpensive service.
Great service!
I love the style of my GV70 and the way it drives.
Hope to see you all soon Thank You Chad and Nick
Love the vehicle. CJ was awesome and made everything very easy.
Love your autos. Great people there. Keep on. Keeping on.
Y’all did a great job fixing my wife’s car and in record time!
Being in sales myself before I tend to really not like seeing sales people do "techniques" on me. I've bought from Brad a couple times now because he truly makes me feel like I'm talking to a friend about what the best deal is for me. I wish more sales people gave that off better. But he's a big reason why I personally stick with Don Franklin.
Kanon was quite knowledgeable about the products he was selling and did follow up w us the next day. The all electric gv70 was a great car.
Ready efficient. Friendly, not a long wait.
Xavian and Travis at Genesis were top notch. They educated on the car and weren’t pushy. It was a great experience that made me want to work with them. They also went above and beyond to make it possible for me to trade in my Volkswagen lease.
Very efficient and timely while getting my vehicle serviced. Easy check in and check out.
Wide variety and Misty was great to work with