- Phone: (859) 263-5020
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Customer Testimonials
Very Attentive employees. From Management down to the salesman. I'm very happy with my vehicle and will definitely not go anywhere else than Don Franklkn.
I am not your next ad. I am awaiting the arrival of my vehicle and will then move on selling my Honda.
RMK
Very good customer service and the new waiting area is very nice.
Love my car and the service was fantastic
I found pricing to be fair and service is prompt.
Very professional and straightforward.
Your salesmen are very courteous and helpful. Your Manager’s are also Topnotch and very helpful.
Service is great! Pleasant people. Customer service has gone by the wayside for most places but not your service center. Your service center has great customer service!
The salesperson we interacted with, Darryl Bond, was very knowledgeable about the Palisade Caligraphy and was very nice to talk with. He did not pressure us to make a decision.
Trustworthy, punctual, and quality workmanship!
The ease of buying a car and the professionalism and patience of our salesman Connor
Good
Customer service went beyond to make sure my car was free when my motor went out.
Service is above and beyond. As a widow I appreciate the care each service person has ever given. They all take the time to insure I understand the work that is needed, the options I have to get things done, which items are a must and those I can do at a later date. They are very respectful and understand how I have to work on a limited budget.
Fast and friendly
Hyundai has some of the best designs and high-quality products.
Ty Cobb was very helpful in picking the perfect car for me and my family!
I have always had the best service since purchasing my first brand new car about 30 years ago and have been a customer ever since. Love the variety of vehicles.
The sales representative I worked with at Don Franklin was exceptional - his communication was always great, he considered what I was looking for and helped me find something that met my needs without trying to oversell me or talk me into something I didn’t need. He worked with me on financing and made sure I knew about applicable warranties and services that were beneficial to my needs without making me feel forced to purchase anything additional. I will definitely recommend the dealership and David specifically to friends and family.
Clean new shop & the staff were very helpful, efficient & friendly.
Everyone is always nice and very helpful.
Fast convenient and clean
Availability of appointments and friendly service.
Great customer service
Took some time the first 3-4 cars I picked something was wrong with and or sold… I did end I purchasing a car not necessarily the price range I wanted but I went with it could have been a better experience
I've bought my last 6 vehicles from this location. Friendly and easy to work with. My Salesman Jamal was the best.
Sales staff was knowledgeable and helpful. I’m really enjoying the vehicle
Really nice waiting area
Good service, on time.
Everything!