Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   October 12, 2024 — Rated 10 out of 10 by Sharon Baldwin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   October 12, 2024 — Rated 10 out of 10 by Rodnel Baena Aguane Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Muy buen servicio y muy buena atención en la sala de espera hay buenos snacks
Report a concern   October 12, 2024 — Rated 10 out of 10 by Marvin Collier Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Quality product at a reasonable price. Don Franklin employees are always courteous and helpful.
Report a concern   October 12, 2024 — Rated 10 out of 10 by M.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I was treated like i was part of the family. Honest and thorough service.

Report a concern   October 12, 2024 — Rated 10 out of 10 by Charles Frazier Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

If I remember correctly this is the first time that i have gotten wipes blades on warranty. This is my first Hyundai I have bought it is a wonderful suv. Cars in the past I have had to go to dealer 2-5 times by the time I get 7185 miles.

Report a concern   October 12, 2024 — Rated 10 out of 10 by Cheryl Allen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, professional and friendly.
Report a concern   October 12, 2024 — Rated 10 out of 10 by William Daugherty Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Informative. Friendly. Really every dept. I had contact with

Report a concern   October 12, 2024 — Rated 10 out of 10 by A.K. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

He was so good and very helpful… He made my work easier! I would like to thanks alot to him ..

Report a concern   October 12, 2024 — Rated 10 out of 10 by Gail Jones Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

David Collin’s was very helpful

Report a concern   October 12, 2024 — Rated 10 out of 10 by A.K. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Your service was so excellent and very helpful …

Report a concern   October 12, 2024 — Rated 10 out of 10 by D.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick service. Everyone was very nice. Would love to see more amenities in the waiting area but I can't complain. Price was nice and didn't take long.
Report a concern   October 11, 2024 — Rated 10 out of 10 by G.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

David Sharpe was allsome customer services doing my visit and buying my car👍
Report a concern   October 11, 2024 — Rated 9 out of 10 by H.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Sales people not pushy. Service friendly and efficient.

Report a concern   October 10, 2024 — Rated 10 out of 10 by A.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The best customer service!! The Genesis department is amazing. Trevor and Xavian are outstanding and accommodating. Thank you.

Report a concern   October 10, 2024 — Rated 10 out of 10 by J.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have not had good experiences with you all last year and at the beginning of this one, but the other day was a good start heading in the right direction.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Kathy Bellfield Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My sales person Daryl Bond is awesome!
Sales Manager James Anderson awesome!
This is the second time I have bought a vehicle from there.
Report a concern   October 10, 2024 — Rated 10 out of 10 by Angela Childress Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everybody was very friendly. The new building was really nice and accommodating, even had complementary snacks! Seemed like everybody knew what they were doing- like a well oiled machine. I love my car and will continue to come back for service.

Report a concern   October 10, 2024 — Rated 10 out of 10 by K.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff, always going above and beyond. Snacks. Car washed.

Report a concern   October 10, 2024 — Rated 10 out of 10 by P.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

User friendly and caring staff…especially LeeAnne (spelling?) in Lexington at Don Franklin service. She is the absolute best!

Report a concern   October 10, 2024 — Rated 10 out of 10 by Barry Dudley Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great Service! Ty Cobb was very helpful, the finance writer, took the extra time to find the best deal out there, the whole staff was easy to work with.

Report a concern   October 10, 2024 — Rated 9 out of 10 by D.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service
Report a concern   October 10, 2024 — Rated 10 out of 10 by Shelia Onan Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like Ray Harrison
Report a concern   October 10, 2024 — Rated 9 out of 10 by R.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Misty (the sales associate) was awesome. She went above and beyond throughout the car buying process and I would recommend her to anyone interested in Hyundai.
Report a concern   October 10, 2024 — Rated 10 out of 10 by J.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ease of working with Don Franklin service staff and low cost.

Report a concern   October 10, 2024 — Rated 9 out of 10 by P.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was concerned about a problem with my battery and my concerns were addressed

Report a concern   October 10, 2024 — Rated 10 out of 10 by G.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I t was good and fast!!!!

Report a concern   October 10, 2024 — Rated 10 out of 10 by Marla Rankin Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was very helpful, he listened to what I wanted and found exactly what I needed the right fit the right price the right color. Everything went really smoothly and quickly I couldn't have asked her a better experience
Report a concern   October 10, 2024 — Rated 10 out of 10 by H.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff is super friendly
Report a concern   October 10, 2024 — Rated 10 out of 10 by Teresa Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very fast and efficient!
Report a concern   October 10, 2024 — Rated 10 out of 10 by Mark Mills Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service, friendly staff, and a clean and welcoming waiting and reception area. Fast service and accuracy. I highly recommend Don Franklin Hyundai to anyone who wants a good experience with their car needs.

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