Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   January 21, 2025 — Rated 10 out of 10 by N.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was prompt and surprisingly quick.

We really appreciated the loaner that was extended to us while our Hyundai was in service.

And finally our car seems to be repaired to our satisfaction, thank you.

Report a concern   January 20, 2025 — Rated 10 out of 10 by G.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love the style of Nissans and Hyundai the service is quick and efficient and the people are friendly.

Report a concern   January 20, 2025 — Rated 10 out of 10 by K.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great and fast service

Report a concern   January 20, 2025 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast easy and very friendly

Report a concern   January 19, 2025 — Rated 10 out of 10 by Melissa Patterson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Warranty, good service and helpful staff😁

Report a concern   January 19, 2025 — Rated 10 out of 10 by John Bee Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They did a good job

Report a concern   January 19, 2025 — Rated 9 out of 10 by B.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department and parts employees were very friendly and knowledgeable.

Report a concern   January 19, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly helpful staff

Report a concern   January 19, 2025 — Rated 10 out of 10 by M.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

service was great i like the product

Report a concern   January 17, 2025 — Rated 10 out of 10 by Chastity Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly service!

Report a concern   January 17, 2025 — Rated 10 out of 10 by D.F.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My service was great and very prompt.

Report a concern   January 17, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always so nice and willing to help

Report a concern   January 17, 2025 — Rated 9 out of 10 by Ray Henderson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The service

Report a concern   January 17, 2025 — Rated 10 out of 10 by C.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great people & great service

Report a concern   January 17, 2025 — Rated 10 out of 10 by Jeffrey Cox Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Darryl the sales guy was great! We are from Tennessee and it took us over a week to get there due to weather and schedules. So excited that my husband made it there in time to purchase our Sequoia before the other two customers did.

Report a concern   January 17, 2025 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   January 16, 2025 — Rated 10 out of 10 by Y.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional, complete in Timely manner

Report a concern   January 16, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Solid products and really nice area to wait on your car to be done by professionals

Report a concern   January 16, 2025 — Rated 10 out of 10 by F.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

New building !

Report a concern   January 15, 2025 — Rated 10 out of 10 by L.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was quicker than I expected. Location is clean and offers coffee while you wait.

Report a concern   January 15, 2025 — Rated 10 out of 10 by Lance Penney Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I like the way the sales people treat you like you are family. I was really impressed that my sales guy Darryl still had my number from 6 years ago. Our family has bought 4 cars in 10 years from this dealership and would gladly recommend it to everyone.

Report a concern   January 15, 2025 — Rated 10 out of 10 by Y.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Clean and organized

Report a concern   January 14, 2025 — Rated 10 out of 10 by E.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Qualtand fast service

Report a concern   January 14, 2025 — Rated 10 out of 10 by Glenn George Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Friendly and efficient

Report a concern   January 14, 2025 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Your representatives were all knowledgeable and helpful. They did not hurry me, and they were concerned that I understood the basics and had a good idea of how to implement the extras. Even after purchasing the car they continued to answer any questions that came up. I would recommend Don Franklin cars to anyone.

Report a concern   January 14, 2025 — Rated 10 out of 10 by Lisa Terrill Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service

Report a concern   January 14, 2025 — Rated 10 out of 10 by Noah Williams Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Friendly staff

Report a concern   January 14, 2025 — Rated 9 out of 10 by Derrico Adams Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff. Has snacks in the waiting room. I do feel Genesis people get the short end of the stick in comparison to other luxury car owners. Please look at what others are offering. If I am paying Lexus prices, I hope to get some Lexus perks

Report a concern   January 14, 2025 — Rated 10 out of 10 by G.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, competent service.

Report a concern   January 12, 2025 — Rated 10 out of 10 by W.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt. professional service. Good value.


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