Customer Testimonials

Great service department very kind and well help in anyway they can

Very nice staff

GMC service on our vehicle

Xavian qas very helpful and personable. Trev

Customer service is a 10

Like Hyundai products. The whole deal transaction was quick and handled like a professional.

Sales service was great. Like the car, so far so good.

My experience with Don Franklin Genesis of Lexington was fantastic. The professionalism and attention I received from the dealership was customer-focused and friendly. All of my questions were answered in a timely and thorough fashion. Outstanding dealership!

David is always so nice when I come in. I moved from Atlanta to finish school and I was nervous about getting my car serviced there. He made the transition so pleasant. I'd always recommend you guys to my family and friends.

Dependable vehicles.

I cannot be any happier with the knowledge that our salesman knew about the car he made himself available anytime we want to come in. I was very impressed with him. I was 110% happy the way you handled the deal. We are definitely recommend you all And to a lot of people. I’m looking for another car for me. I will definitely entertain buying it there 110% please

Fast very professional and realistic pricing

The service is always quick, friendly, and professional. I would like to recommend always running the cars through the car wash. It used to be standard for every visit. It helps to remove the road grime. Thank you!

Courteous, prompt friendly.

We love our Kona...the way it drives, its comfort, the mileage we get. Just everything about it. We've been very satisfied with service, both replacing the recalled valve and the oil change and inspection. The waiting room is convenient and comfortable. Thank you all.

Easy to get an appointment. They go over my vehicle to look for issues and let me know if anything needs updated or fixed. They are kind and courteous. They offer a nice waiting room.

The ease of doing the deal.

Great customer focused service!

Everything!

Quick turn around time

The service was great and professional.

Efficient service, high quality

Excellent service all the way around from our Salesman to the financial staff to the manager. The focus they place on you makes you feel like a VIP while the process is going on. They will most surely have me and my family's business from here on.

Reliable vehicles and great service !!

My family has bought probably 20 cars from Don Franklin

Frendly and no esit

Always pleasant and helpful staff. Very attentive to my needs.

Working with the Don Franklin family of dealerships has always been great. I’ve bought multiple vehicles from multiple dealerships thus far and they have always taken great care of me.

No pressure, no bait-and-switch, and everything was upfront and straightforward. When we couldn’t make a deal, we didn’t, and that was fine. Later, when we did come to an agreement on something else, we signed. All in all, exactly what I want the car buying experience to be like.

Excellent

Everyone was super nice and our sales person was very knowledgable of the cars and differences between levels. The person who helped setup blue link was also very kind and helpful.