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Customer Testimonials
My rating is a lot more about the sales representative who dealt with my situation than the products & services offered by he dealership. First name removed Franco was the sales representative I ended up discussing with. What an experienced sales person he is, answering carefully any question before you are done asking them and how pleasant his conversation has been through the whole process. Polite, courteous, no-nonsense...
Have no hesitation...you will not find a higher quality human being to address your automobile situation.
Very easy to deal with. No pressure and very curious and informative.
Reliability, warranty coverage, and vehicles that look great as well. Service dept is also top notch. Love my Santa Fe...
Good service and was efficient!
We haven’t purchased a car yet as my daughter can’t decide on what she wants but I do want to recognize our salesman Collin O’Comell. He was very knowledgeable of the cars he was showing us and not a pushy salesman at all! He made our visit awesome and we will be back hopefully to purchase a car from him in the near future. James Anderson the general manager is also top notch! They both cared about what we wanted and needed and not just out to make commission off a sale! Thank you both for outstanding customer service.
Best
Service is amazing.
They really worked to make sure I got in the vehicle that I wanted.
Fast, friendly service
Associates are personable and knowledgeable and customer servicr is excellent
They had me in and out in no time..and the service was excellent and the staff was wonderful..would recommend them highly
Everyone is always friendly, helpful, and service is great!
Great service, great waiting area, and information about cost of services before they are initiated.
The online appointment booking is very convenient, the personnel is always friendly, and the work is done promptly. I have had no issues and drive over 40 miles to come to your dealership because I have been so happy with my services!
Beautiful vehicles and great customer service!
Easy experience.
Every member of the Don Franklin team treated my husband and I with the utmost respect and care. They were so kind throughout the entire process. From start to finish, the whole process felt like a breath of fresh air. We cannot thank Eddie (ET), Jamal, and Chad enough for all of their help, honesty, and true kindness.
The staff and service has been fantastic and friendly. Highly recommend!
No pressure and Misty went out of her way to help us find the right vehicle. We previously purchased our 2017 Murano from you as well. Very convenient and great customer service
I always get the help I need. Everyone is friendly and helpful, and I never worry that I'll be taken advantage of.
Loved your new service department. Quick and clean.
New facilities and service waiting room was mega-great!
Great service and great cars
A friendly staff and great service.
They explained the issues with my car. Gave me an estimate. Didn’t pressure me to do all the work at once. Explained the body work they could not do. Finished the work faster than expected. Respect. Friendly.
I had my car serviced, in an out in just 1 hour . Pleasant people , comfortable waiting area.
You stand behind your product and your associates were very helpful.
I love the newer facility and how easy it was to schedule an appointment within a week.
Easy to deal with and fixed right the first time.
In and out. Didn’t waste my time