Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 22, 2023 — Rated 10 out of 10 by D.E. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service, highly recommend Don Franklin Ford London KY
Report a concern   March 22, 2023 — Rated 10 out of 10 by Robert Sulfridge Don Franklin London Ford - Service
What do you like about our products and services?

Good bunch of people working there!
Especially, Robby. Very professional and always makes sure my truck is taken care of!
Report a concern   March 22, 2023 — Rated 10 out of 10 by Brooke Helton Don Franklin London Ford - Service
What do you like about our products and services?

Fast and reliable.

Report a concern   March 22, 2023 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

I can always get my appointment when I need it. The service advisors are always helpful.
Report a concern   March 22, 2023 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good product and good service
Report a concern   March 22, 2023 — Rated 10 out of 10 by Betty Hicks Don Franklin London Ford - Service
What do you like about our products and services?

Courtesy and the way they explain what they found and speed of service

Report a concern   March 21, 2023 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

The price was very reasonable and the service was great!

Report a concern   March 21, 2023 — Rated 10 out of 10 by D.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great dealership. Great personnel. And good deals on cars

Report a concern   March 21, 2023 — Rated 10 out of 10 by Sherry Smith Don Franklin London Ford - Service
What do you like about our products and services?

Great service with friendly smiles.

Report a concern   March 21, 2023 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good service there fast to get it done don’t have to wait long

Report a concern   March 21, 2023 — Rated 10 out of 10 by Daniel Jankowski Don Franklin London Ford - Service
What do you like about our products and services?

They are quick
Report a concern   March 20, 2023 — Rated 10 out of 10 by Chris Chambers Don Franklin London Ford - Service
What do you like about our products and services?

Took my truck in for the first service and was very pleased. Service department did not try any funky business like other dealerships I have experienced in the past. My service was completed in a timely manner and I would highly recommend to all my friends and family.
Report a concern   March 20, 2023 — Rated 10 out of 10 by Michael Doolin Don Franklin London Ford - Service
What do you like about our products and services?

In and out with awesome service

Report a concern   March 17, 2023 — Rated 10 out of 10 by Andy Teasley Don Franklin London Ford - Service
What do you like about our products and services?

Staff are friendly and the mechanics know what they are doing! Very clean also, everything is A1 there:)
Report a concern   March 17, 2023 — Rated 10 out of 10 by D.C. Don Franklin London - Sales
What do you like about our products and services?

The staff is friendly and very helpful. Kevin Caudill did a great job and found what I believe will be a great ride for a long time.

Report a concern   March 16, 2023 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Don Franklin in London Ky. Has to be my most favorite place to take my truck too. Quick and easy to get in for service with smiling faces. Would highly recommend them to anyone. Will be coming back for future services.

Report a concern   March 16, 2023 — Rated 9 out of 10 by B.E. Don Franklin London - Sales
What do you like about our products and services?

Easy, professional, and knowledgeable staff. Get to the point and get out of there in less than 2 hours is a win!

Report a concern   March 16, 2023 — Rated 10 out of 10 by J.L. Don Franklin London Ford - Service
What do you like about our products and services?

The product has always been in my family was the brand of car I bought as a first one in 1959

Report a concern   March 15, 2023 — Rated 10 out of 10 by D.B. Don Franklin London - Sales
What do you like about our products and services?

Was not pushing

Report a concern   March 15, 2023 — Rated 10 out of 10 by Steve Abner Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service...quick and dependable

Report a concern   March 15, 2023 — Rated 10 out of 10 by Mary Dearner Don Franklin London - Sales
What do you like about our products and services?

I found a vehicle I liked in another town. They relocated the vehicle for me to my hometown and went above and beyond to meet my needs.
Report a concern   March 15, 2023 — Rated 10 out of 10 by Brad Ingle Don Franklin London Ford - Service
What do you like about our products and services?

The Don Franklin Lincoln dealership in London has great service and nice atmosphere

Report a concern   March 15, 2023 — Rated 10 out of 10 by K.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very polite and professional

Report a concern   March 14, 2023 — Rated 10 out of 10 by Landry Collett Don Franklin London Ford - Service
What do you like about our products and services?

Efficient, knowledgeable mechanics

Report a concern   March 14, 2023 — Rated 10 out of 10 by Sherry Bussell Don Franklin London - Sales
What do you like about our products and services?

Everything was very organized and trouble free. Love Kindra
Report a concern   March 13, 2023 — Rated 10 out of 10 by O.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great service! Fast and Friendly!
Report a concern   March 13, 2023 — Rated 10 out of 10 by B.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Love that all my questions are answered and the customer service is excellent

Report a concern   March 13, 2023 — Rated 10 out of 10 by L.G. Don Franklin London Ford - Service
What do you like about our products and services?

All the staff is very friendly and kind and they work very quickly to fix your vehicle and good price
Report a concern   March 12, 2023 — Rated 10 out of 10 by S.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very quick and friendly!

Report a concern   March 11, 2023 — Rated 10 out of 10 by Chris Tomerlin Don Franklin London - Sales
What do you like about our products and services?

The best service and salesman I’ve ever delt with.
Very friendly and they really care about there customers no matter who you are

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