Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   August 4, 2022 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service, fixed it with any problems

Report a concern   August 4, 2022 — Rated 10 out of 10 by D.H. Don Franklin London - Sales
What do you like about our products and services?

Quickly and easily was able to purchase a car.

Report a concern   August 3, 2022 — Rated 10 out of 10 by Derek Akers Don Franklin London - Sales
What do you like about our products and services?

Best inventory and excellent service!!
Report a concern   August 2, 2022 — Rated 9 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Took my vehicle in for oil change and tire rotations. I was pleasantly greeted by every one there which was nice and the service didn’t take as long as I thought it would. They gave my truck a wash and the price was very fair I will return for my next service

Report a concern   August 2, 2022 — Rated 10 out of 10 by K.A. Don Franklin London - Sales
What do you like about our products and services?

Our salesman, Ryan Mullins was amazing! He was very nice and courteous and worked very hard to find a truck that worked for us. We will definitely be coming back and we will definitely tell all of our friends and family how awesome he is!
Report a concern   August 2, 2022 — Rated 10 out of 10 by James Thacker Don Franklin London Ford - Service
What do you like about our products and services?

Always treated very nice and quick service
Report a concern   July 31, 2022 — Rated 10 out of 10 by S.C. Don Franklin London Ford - Service
What do you like about our products and services?

I gave u a 10 score but I don’t want to answer any more questions

Report a concern   July 30, 2022 — Rated 10 out of 10 by J.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I’ve been a longtime repeat customer of Don Franklin— service is always outstanding.

Report a concern   July 30, 2022 — Rated 10 out of 10 by Valisa Durbin Don Franklin London Ford - Service
What do you like about our products and services?

Helpful, nice, caring, respectful and quick.

Report a concern   July 30, 2022 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good service. Helpful
Report a concern   July 29, 2022 — Rated 9 out of 10 by Barry Gabbard Don Franklin London Ford - Service
What do you like about our products and services?

Great service and sales department

Report a concern   July 29, 2022 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

great people and a great place to deal with

Report a concern   July 29, 2022 — Rated 9 out of 10 by N.H. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is qualified competent efficient and professional and
Polite

Report a concern   July 26, 2022 — Rated 9 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendliness and helpfulness of all staff.
It helps knowing that if something is wrong with your vehicle, they go out of their way to help get it fixed.
Report a concern   July 21, 2022 — Rated 10 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and do a great job

Report a concern   July 21, 2022 — Rated 10 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great employees who get your service and or repairs done in a quick professional manner.
Report a concern   July 21, 2022 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and good on letting you know what they done
Report a concern   July 21, 2022 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very good service
Report a concern   July 21, 2022 — Rated 10 out of 10 by Deanna & James Partin Don Franklin London Ford - Service
What do you like about our products and services?

Service was amazing. Quick and fast.

Report a concern   July 20, 2022 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service
Report a concern   July 19, 2022 — Rated 10 out of 10 by D.C. Don Franklin London - Sales
What do you like about our products and services?

I’ve bought two vehicles from you guys. Very happy with both and the sales reps were very professional both times

Report a concern   July 19, 2022 — Rated 10 out of 10 by K.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Sales lady Kindra ward was above awesome was the best experience I ever had at car dealer how ever when truck was deliver from your other location the tires had been switched, had 2015 dated tires on it, dry rotted to the point of almost busting, so immediately after the sale had to spend 1500$. On new tires,, Thats the services issues faced with large dealerships tho the service debts are incompetent as can be imagined.. That being said ill never do service business there but I will definitely buy my next work trucks for my employees from Kindra she was awesome
Thanks
Keith Last name removed
Report a concern   July 19, 2022 — Rated 10 out of 10 by Benny Fugate Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service

Report a concern   July 19, 2022 — Rated 10 out of 10 by Erika Russell Don Franklin London - Sales
What do you like about our products and services?

They gave me top dollar for my trade in and made sure I got the best interest rate overall. I had to bring in both my toddler boys and they made sure to help me out with them during the whole process. They all treated me with respect and made sure to put my needs first. I bought a 2018 Dodge Durango and they even filled my tank up before leaving the lot :)

Report a concern   July 19, 2022 — Rated 10 out of 10 by C.W. Don Franklin London - Sales
What do you like about our products and services?

The people are easy to work with. Friendly and helpful.

Report a concern   July 16, 2022 — Rated 10 out of 10 by V.A. Don Franklin London Ford - Service
What do you like about our products and services?

The fast and friendly service

Report a concern   July 15, 2022 — Rated 10 out of 10 by N.R. Don Franklin London Ford - Service
What do you like about our products and services?

Everything!
Report a concern   July 15, 2022 — Rated 10 out of 10 by William Cagle Don Franklin London Ford - Service
What do you like about our products and services?

The excellent customer service and kindness and just overall niceness and pleasantness of the staff whenever I need any kind of work. Everyone is always happy to answer questions or help out. Would not take my vehicles anywhere else.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Colton Reed Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Service from my salesman Ryan Mullins was extraordinary. He took the time to listen to my needs and didn’t try to sell me a vehicle I was not interested in, he worked with me until we found what I was looking for. He was very pleasant to deal with and made my buying process very quick, and smooth! I would highly recommend!
Report a concern   July 15, 2022 — Rated 10 out of 10 by Tammy Gayheart Don Franklin London Ford - Service
What do you like about our products and services?

The staff is Always friendly and accommodating.


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