Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   November 14, 2022 — Rated 10 out of 10 by M.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great selection, knowledgeable staff, and willing to negotiate a deal with the family.

Report a concern   November 14, 2022 — Rated 10 out of 10 by C.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great customer service from saleaman
Report a concern   November 12, 2022 — Rated 10 out of 10 by G.P. Don Franklin London - Sales
What do you like about our products and services?

The service department is great and the sales department is good the selection of vehicles was good I drove several vehicles and settled on the ford escape I had looked at other places no where else had the color that I was looking for except don Franklin ford
Report a concern   November 11, 2022 — Rated 10 out of 10 by C.H. Don Franklin London Ford - Service
What do you like about our products and services?

We were heading back to Canada in our new f150 When we ran into problems and we’re towed to your dealership. You were extremely helpful in getting us back on the road. Everyone was polite and kept us informed of what was happening. Thank you for all you did
Report a concern   November 11, 2022 — Rated 9 out of 10 by Gary Payne Don Franklin London Ford - Service
What do you like about our products and services?

Pretty quick service.
Report a concern   November 11, 2022 — Rated 10 out of 10 by Clyde Dixon Don Franklin London Ford - Service
What do you like about our products and services?

Service department top notch, knowledgeable, courteous, and true professional staff. I drive 35 miles and pass by 2-3 dealers to use their services since 2016.

Report a concern   November 11, 2022 — Rated 10 out of 10 by C.A. Don Franklin London Ford - Service
What do you like about our products and services?

No worries when I leave there. They take great care of my car Earl Cornett is great!
Report a concern   November 10, 2022 — Rated 10 out of 10 by Barbara Shepherd Don Franklin London - Sales
What do you like about our products and services?

Great people this is my second vehicle I've bought through Don Franklin in London Their sales agent's are the greatest especially DEREK AKERS he works hard at getting you into what you want Thank You again DEREK

Report a concern   November 10, 2022 — Rated 10 out of 10 by Robert Johnson Don Franklin London Ford - Service
What do you like about our products and services?

Just great

Report a concern   November 9, 2022 — Rated 10 out of 10 by Bruce Nunn Don Franklin London Ford - Service
What do you like about our products and services?

Good service., Friendly service,Quick service. ,Good parts .
Report a concern   November 9, 2022 — Rated 10 out of 10 by T.E. Don Franklin London Ford - Service
What do you like about our products and services?

Quality

Report a concern   November 8, 2022 — Rated 10 out of 10 by B.L. Don Franklin London Ford - Service
What do you like about our products and services?

Exceptional customer service and great value!

Report a concern   November 8, 2022 — Rated 10 out of 10 by M.B. Don Franklin London - Sales
What do you like about our products and services?

Informative & friendly sales staff, with a quick easy buying experience.

Report a concern   November 7, 2022 — Rated 10 out of 10 by T.R. Don Franklin London - Sales
What do you like about our products and services?

Our Ford Explorer is amazing we went in thinking their was no way we would get approved and within 10 minutes we were approved

Report a concern   November 7, 2022 — Rated 10 out of 10 by Donna Overbey Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people

Report a concern   November 7, 2022 — Rated 10 out of 10 by Peter Newby Don Franklin London - Sales
What do you like about our products and services?

You all have been absolutely wonderful time shopping Mr Morris and Tyler Thacker helped me find the best suitable vehicle that was reasonable for me and my family.
Report a concern   November 7, 2022 — Rated 10 out of 10 by C.R. Don Franklin London - Sales
What do you like about our products and services?

Friendly and helpful staff
Report a concern   November 7, 2022 — Rated 10 out of 10 by Amon Couch Don Franklin London - Sales
What do you like about our products and services?

Bobby Ayers was so helpful to help us find a quality truck at Don Franklin Ford in London. We’ve bought there before and will again.

Report a concern   November 2, 2022 — Rated 9 out of 10 by G.K. Don Franklin London Ford - Service
What do you like about our products and services?

I appreciated the pick up and drop off service so I could have my vehicle serviced and dropped off at work.
Report a concern   November 2, 2022 — Rated 10 out of 10 by Megan Mills Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Our Salesperson, Kindra was AMAZING! Cannot have got a better salesperson. Everything went smoothly and quick! They worked hard to get us our dream Tahoe! I will be referring family and friends!!!

Report a concern   October 31, 2022 — Rated 10 out of 10 by Danielle Nantz Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

friendly staff go above and beyond to help me every time I’m there.

Report a concern   October 31, 2022 — Rated 10 out of 10 by K.K.P. Don Franklin London Ford - Service
What do you like about our products and services?

great place and do great work

Report a concern   October 31, 2022 — Rated 9 out of 10 by Lydia Middleton Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Employees were very nice and helpful at day of purchase. The salesman was patient as we made our decision on the vehicle we wanted. This was my 3rd vehicle purchased from don franklin and I honestly wouldn't go anywhere else!
Report a concern   October 31, 2022 — Rated 10 out of 10 by D.A. Don Franklin London Ford - Service
What do you like about our products and services?

Great service, and great employees.

Report a concern   October 29, 2022 — Rated 10 out of 10 by Ashton Proffitt Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was very polite and knowledgeable and did their very best to help me with each and everything I needed
Report a concern   October 28, 2022 — Rated 10 out of 10 by Anthony Jones Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Larry did a great job at getting me the truck I wanted at the payment I wanted. Would recommend everyone to see him for ther automotive needs.

Report a concern   October 28, 2022 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and effecient
Report a concern   October 28, 2022 — Rated 10 out of 10 by Rebecca Irwin Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Justin and Jeremy were wonderful. Very professional and customer oriented.

Report a concern   October 27, 2022 — Rated 10 out of 10 by J.L. Don Franklin London - Sales
What do you like about our products and services?

There the best when it comes to knowing there products have always had a great experience with them.
Report a concern   October 26, 2022 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service


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