Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 2, 2022 — Rated 10 out of 10 by P.T. Don Franklin London Ford - Service
What do you like about our products and services?

exellent service clean facility
Report a concern   September 2, 2022 — Rated 10 out of 10 by Ronald Sell Don Franklin London Ford - Service
What do you like about our products and services?

I always receive a prompt appointment for service and the quality of the service is excellent. The staff is always courteous.
Report a concern   September 2, 2022 — Rated 10 out of 10 by Andy Teasley Don Franklin London Ford - Service
What do you like about our products and services?

Staff is very friendly and knowledgeable. Building stays very clean and the mechanics are very well rounded and very efficient. We trust what they do!
Report a concern   September 1, 2022 — Rated 10 out of 10 by P.L. Don Franklin London - Sales
What do you like about our products and services?

Nice people great service

Report a concern   September 1, 2022 — Rated 10 out of 10 by S.H. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   September 1, 2022 — Rated 10 out of 10 by N.H. Don Franklin London - Sales
What do you like about our products and services?

Personal and professional service from employees; reliability of Ford Manufacturing
Report a concern   August 31, 2022 — Rated 10 out of 10 by Regina Meehan Don Franklin London - Sales
What do you like about our products and services?

Raleigh Bowling was our salesman and he was great! He was very professional and not pushy at all.

We had a great experience and was very pleased with the warranty offered by Don Franklin.

We love our used(new to us) Lincoln MKZ!

Thank You …

Raleigh deserves a shout out !

Report a concern   August 31, 2022 — Rated 10 out of 10 by Chad Price Don Franklin London Ford - Service
What do you like about our products and services?

Very informative and helpful. Took there time with what ever I needed.
Report a concern   August 31, 2022 — Rated 10 out of 10 by E.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great customer services
Report a concern   August 31, 2022 — Rated 10 out of 10 by Steven Lumsden Don Franklin London - Sales
What do you like about our products and services?

Was not pressured and people treated me nice. Was surprised did not get swarmed by sales people. Made the process easy and comfortable.
Report a concern   August 31, 2022 — Rated 10 out of 10 by Marty McKiddy Don Franklin London - Sales
What do you like about our products and services?

Tyler was our sales person and he did everything he could to help us and find the perfect vehicle for us! You got a lifetime customer out of us that day!

Report a concern   August 30, 2022 — Rated 10 out of 10 by J.G.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra was amazing from start to finish and she got me in the 2022 Ford Eco Sport Titanium that I wanted and I was able to stay within my budget.
Report a concern   August 30, 2022 — Rated 10 out of 10 by Tonya Hayre Don Franklin London - Sales
What do you like about our products and services?

Don Franklin and our salesman Bobby Ayers always make our purchase a quick, simple, efficient, and quality buying experience. We enjoy dealing with Don Franklin in London and encourage our friends and family to purchase from them also. If we ever have a question or concern, they are quick to help us. We bought one automobile from them and enjoyed the process so much that when we were in the market to buy again, we returned for a second purchase.

Report a concern   August 30, 2022 — Rated 10 out of 10 by Derrick Lee Don Franklin London - Sales
What do you like about our products and services?

Great service
Report a concern   August 30, 2022 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service. Friendly staff. Excellent.

Report a concern   August 29, 2022 — Rated 10 out of 10 by Laura Megan Owens Don Franklin London - Sales
What do you like about our products and services?

I appreciate Neil and Max for getting my car from Glasgow so I could look at it in person. Both of these guys were super friendly, relatable and genuine. I have already referred my parents since they are looking for a new car as well.

Report a concern   August 29, 2022 — Rated 10 out of 10 by Ashley Scarberry Don Franklin London - Sales
What do you like about our products and services?

I have a beautiful brand new truck!

Report a concern   August 29, 2022 — Rated 10 out of 10 by C.T. Don Franklin London Ford - Service
What do you like about our products and services?

I like the fast service I get and the people are very nice..
Report a concern   August 27, 2022 — Rated 10 out of 10 by W.B. Don Franklin London Ford - Service
What do you like about our products and services?

They are very friendly prompt and thorough

Report a concern   August 27, 2022 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

You were very nice, and attentive.

Report a concern   August 26, 2022 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

Serviced my vehicle the same day I called for an appointment.
Report a concern   August 25, 2022 — Rated 10 out of 10 by A.E. Don Franklin London Ford - Service
What do you like about our products and services?

The staff has been extremely helpful and friendly.

Report a concern   August 25, 2022 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

Service was great! Everyone is so friendly and welcoming!

Report a concern   August 25, 2022 — Rated 10 out of 10 by Peggy Lovins Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Well I like how Kevin Caudill really went above his duties to help get into a car I really love Mazda CX5 even if I bought it used I really needed a car for work cause we all got bills to pay .

Report a concern   August 24, 2022 — Rated 10 out of 10 by Jeffrey Burdine Don Franklin London Ford - Service
What do you like about our products and services?

Quick reliable and friendly.

Report a concern   August 24, 2022 — Rated 10 out of 10 by C.P. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly service
Report a concern   August 23, 2022 — Rated 10 out of 10 by Alyssa Joseph Don Franklin London - Sales
What do you like about our products and services?

Very easy purchase of our 2022 Ford Explorer. It was a pleasure to work with Derek Akers! Highly recommend doing business with everyone there.

Report a concern   August 23, 2022 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

The service is Great and Brandon is wonderful

Report a concern   August 23, 2022 — Rated 10 out of 10 by John Cook Don Franklin London Ford - Service
What do you like about our products and services?

EXCELLENT PLACE VERY FRIENDLY STAFF!!!
Report a concern   August 23, 2022 — Rated 10 out of 10 by Paul Wooten Don Franklin London - Sales
What do you like about our products and services?

I bought 2 vehicles a f-150 and aviator that I love. Everyone there was great but I would like to personally recognize Ryan Mullins. He was patient and knowledgeable. I would've have probably only bought 1 car if not for good spectacular customer service. I am a Don Franklin customer for life after this deal.

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