Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 25, 2023 — Rated 10 out of 10 by Jacob Stines Don Franklin London Ford - Service
What do you like about our products and services?

I like the fact that I felt at home and everything went just as speedy as expected. Thank you all.

Report a concern   April 25, 2023 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service, good price! People are helpful and friendly!
Report a concern   April 25, 2023 — Rated 10 out of 10 by Jessica Anderson Don Franklin London - Sales
What do you like about our products and services?

The service was amazing. Ryan was so kind and made the process so easy.

Report a concern   April 25, 2023 — Rated 10 out of 10 by James Mink Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly service

Report a concern   April 25, 2023 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is very knowledgable and professional. Timely wait time for oil changes as well.
Report a concern   April 25, 2023 — Rated 10 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

I am a Ford man!!
Report a concern   April 25, 2023 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

great people great place

Report a concern   April 24, 2023 — Rated 10 out of 10 by A.B. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and do a fast job

Report a concern   April 24, 2023 — Rated 10 out of 10 by Dwayne McQueen Don Franklin London - Sales
What do you like about our products and services?

Awesome people that will work with you

Report a concern   April 24, 2023 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Timely service at oil changes. Good job at keeping our vehicle running smoothly and no worries when we start on a trip.
Report a concern   April 22, 2023 — Rated 10 out of 10 by Hershel Taylor Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   April 22, 2023 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

I always take my truck there for service

Report a concern   April 21, 2023 — Rated 10 out of 10 by A.M. Don Franklin London - Sales
What do you like about our products and services?

Great at making fair and respectful deala
Report a concern   April 20, 2023 — Rated 10 out of 10 by Jessica Anderson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I loved that they were able to help me over the phone and I didn’t have to drive the 1.15 to get everything done. Ryan was amazing!!
Report a concern   April 20, 2023 — Rated 10 out of 10 by C.H. Don Franklin London Ford - Service
What do you like about our products and services?

QUALITY
Report a concern   April 20, 2023 — Rated 10 out of 10 by Mary Lawson Don Franklin London Ford - Service
What do you like about our products and services?

The personal were all very nice and efficient when I went in for servicing.
Report a concern   April 20, 2023 — Rated 10 out of 10 by C.G. Don Franklin London Ford - Service
What do you like about our products and services?

East to schedule + friendly & Fast service.
Report a concern   April 19, 2023 — Rated 10 out of 10 by H.J. Don Franklin London Ford - Service
What do you like about our products and services?

Good products and excellent service.

Report a concern   April 19, 2023 — Rated 10 out of 10 by Pamela Henson Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   April 18, 2023 — Rated 9 out of 10 by C.L. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and convenient

Report a concern   April 18, 2023 — Rated 10 out of 10 by M.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone was very friendly and courteous. They all seemed to know all about the vehicles I was looking for. Met me at the door and asked me what they could do for me.

Report a concern   April 17, 2023 — Rated 10 out of 10 by Bonnie Williams Don Franklin London Ford - Service
What do you like about our products and services?

The service dept is always nice and friendly. Get you in and out as soon as possible.

Report a concern   April 16, 2023 — Rated 10 out of 10 by Kim Jones Don Franklin London Ford - Service
What do you like about our products and services?

Very efficient and friendly service

Report a concern   April 15, 2023 — Rated 10 out of 10 by Travis Sparkman Don Franklin London - Sales
What do you like about our products and services?

Kevin Caudil was an excellent sales representative he listened to me and that means a lot.

Report a concern   April 15, 2023 — Rated 10 out of 10 by J.R. Don Franklin London Ford - Service
What do you like about our products and services?

You promised a car wash but failed to deliver this is not the first time sometime it seems there is a lack of communication I always rate you high and bought all my vehicles there you think you could at least get a car wash
Report a concern   April 15, 2023 — Rated 10 out of 10 by Angela Greenwood Don Franklin London Ford - Service
What do you like about our products and services?

I appreciate a service place that is honest. I had tires put on and they damaged a rim. They immediately told me and ordered a new rim and replaced it at no cost to me. If that hadn’t been honest I wouldn’t have know

Report a concern   April 14, 2023 — Rated 10 out of 10 by P.T. Don Franklin London Ford - Service
What do you like about our products and services?

Service is quick and reliable.

Report a concern   April 14, 2023 — Rated 10 out of 10 by Robert Carlson Don Franklin London - Sales
What do you like about our products and services?

My main reason for traveling from Somerset, KY to London, KY to purchase a vehicle was the quality of the Service Department at Don Franklin. The entire process of trading my F-150 vehicle and purchasing a new F-150 went seamlessly.
These are great folks to purchase a vehicle from. Bobby, Somerset, KY

Report a concern   April 14, 2023 — Rated 10 out of 10 by A.C. Don Franklin London Ford - Service
What do you like about our products and services?

It’s local and I know the people
Report a concern   April 13, 2023 — Rated 9 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

The sales and service dept. it’s the care after you get your vehicle that counts!

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