Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 15, 2022 — Rated 10 out of 10 by Colston Allen Don Franklin London Ford - Service
What do you like about our products and services?

The people are nice and friendly fast service

Report a concern   December 15, 2022 — Rated 10 out of 10 by Fred Slone Don Franklin London Ford - Service
What do you like about our products and services?

They do a good job

Report a concern   December 15, 2022 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

did ok this time

Report a concern   December 14, 2022 — Rated 10 out of 10 by Ronald Creasy Don Franklin London Ford - Service
What do you like about our products and services?

Fast and efficient

Report a concern   December 14, 2022 — Rated 10 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

Always work me in and no waiting. Great service
Report a concern   December 14, 2022 — Rated 10 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

#1 in services for sure! Thanks
Report a concern   December 14, 2022 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

It is great to make an appointment and be able to wait for my vehicle in a comfortable environment. I always get my car back in a timely manner and I feel confident in the service advisors, mechanics and everyone who works there. Thank you Don Franklin Ford!

Report a concern   December 13, 2022 — Rated 10 out of 10 by Marvin Williams Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   December 13, 2022 — Rated 10 out of 10 by J.R. Don Franklin London - Sales
What do you like about our products and services?

Sales staff very courteous and helpful very professional didn’t have the color bronco we wanted brought one from their other dealership the same day felt they gave us the best deal they could

Report a concern   December 12, 2022 — Rated 10 out of 10 by Marty Madden Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Tyler treated me like family was really interested in helping me make my purchase
Report a concern   December 12, 2022 — Rated 10 out of 10 by Jason Fiorenza Don Franklin London - Sales
What do you like about our products and services?

Great experience! Good customer service, very satisfied!
Report a concern   December 9, 2022 — Rated 10 out of 10 by Kim Allen Don Franklin London Ford - Service
What do you like about our products and services?

Everyone always goes out of their way to meet my need. Always polite, always respectful. Always services my vehicle as timely as possible. So far, I am satisfied.

Report a concern   December 9, 2022 — Rated 10 out of 10 by F.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They do a good job
Report a concern   December 9, 2022 — Rated 10 out of 10 by Jonathan Johnson Don Franklin London Ford - Service
What do you like about our products and services?

Everyone here that I have dealt with so far is beyond helpful. Will continue to come back to this location for service and to purchase next Ford.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Howard Jackson Don Franklin London Ford - Service
What do you like about our products and services?

Great service in every way. Would only go to Don Franklin London.

Report a concern   December 8, 2022 — Rated 10 out of 10 by Bret Watkins Don Franklin London Ford - Service
What do you like about our products and services?

The service was exceptional, and the communication was above par, and the friendliness of the staff was beyond compare wouldn’t want to go anywhere else
Report a concern   December 8, 2022 — Rated 10 out of 10 by Charles Hayes Don Franklin London Ford - Service
What do you like about our products and services?

people and service
Report a concern   December 7, 2022 — Rated 10 out of 10 by Larry Maggard Don Franklin London Ford - Service
What do you like about our products and services?

Professional and friendly service without a hassle.
Report a concern   December 7, 2022 — Rated 10 out of 10 by Dean Howard Don Franklin London Ford - Service
What do you like about our products and services?

Excellent buying experience!!
Report a concern   December 6, 2022 — Rated 10 out of 10 by Jennifer Roberts Don Franklin London Ford - Service
What do you like about our products and services?

Quality of service performed. Flexibility with appointments.
Report a concern   December 6, 2022 — Rated 10 out of 10 by B.P. Don Franklin London Ford - Service
What do you like about our products and services?

Was a very good experience.

Report a concern   December 5, 2022 — Rated 10 out of 10 by Dean Howard Don Franklin London - Sales
What do you like about our products and services?

Excellent service! One of the best buying experiences we have experienced!!
Report a concern   December 2, 2022 — Rated 10 out of 10 by Robert Feltner Don Franklin London Ford - Service
What do you like about our products and services?

Great service and they go the extra
mile for customers! Professional and extremely knowledgeable of vehicles.

Report a concern   December 2, 2022 — Rated 10 out of 10 by Dean Howard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fair priced and very personable!!
Report a concern   December 1, 2022 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

timely service with well informed and efficient mechanics
Report a concern   December 1, 2022 — Rated 10 out of 10 by H.C. Don Franklin London Ford - Service
What do you like about our products and services?

Jared was awesome

Report a concern   December 1, 2022 — Rated 10 out of 10 by Bobby Kendrick Don Franklin London Ford - Service
What do you like about our products and services?

Great service very polite and fast

Report a concern   December 1, 2022 — Rated 10 out of 10 by Ron Easter Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Best after sale service there is
Report a concern   December 1, 2022 — Rated 10 out of 10 by Nettie Beckner Don Franklin London Ford - Service
What do you like about our products and services?

The product is amazing and the service department is awesome and so friendly
Report a concern   November 29, 2022 — Rated 10 out of 10 by T.C. Don Franklin London Ford - Service
What do you like about our products and services?

I love the car pickup service for getting my car serviced.

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