Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 17, 2022 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

Jeff Ramsey was who I went through with my service. He kept me up to date with what was going on with my vehicle and it was completed in a timely manner.

Report a concern   September 16, 2022 — Rated 10 out of 10 by Steven Lumsden Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and appreciated my business.

Report a concern   September 16, 2022 — Rated 10 out of 10 by K.T. Don Franklin London Ford - Service
What do you like about our products and services?

I always receive Great service when I have brought my vehicles to Don Franklin to get them serviced. Don't take them anywhere else and have referred many people to you.

Report a concern   September 16, 2022 — Rated 10 out of 10 by G.M. Don Franklin London Ford - Service
What do you like about our products and services?

Totally satisfied with the service.

Report a concern   September 15, 2022 — Rated 10 out of 10 by S.H. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and honest employees

Report a concern   September 15, 2022 — Rated 10 out of 10 by Natalie Kidwell Don Franklin London Ford - Service
What do you like about our products and services?

They answer questions.

Report a concern   September 15, 2022 — Rated 10 out of 10 by Birchel Nolan Don Franklin London Ford - Service
What do you like about our products and services?

Treat you like Family

Report a concern   September 15, 2022 — Rated 10 out of 10 by P.O. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   September 14, 2022 — Rated 10 out of 10 by Kenneth Brewer Don Franklin London Ford - Service
What do you like about our products and services?

I like everything, the professional mechanics and staff. I never have to wait long for service and love the friendly service

Report a concern   September 14, 2022 — Rated 10 out of 10 by A.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly team

Report a concern   September 14, 2022 — Rated 10 out of 10 by M.P. Don Franklin London Ford - Service
What do you like about our products and services?

They go out of the way to make things good for the customer.

Report a concern   September 14, 2022 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, efficient, and expert service.

Report a concern   September 14, 2022 — Rated 10 out of 10 by A.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly staff

Report a concern   September 14, 2022 — Rated 10 out of 10 by R.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly service and staff.

Report a concern   September 10, 2022 — Rated 10 out of 10 by Mark Marlow Don Franklin London - Sales
What do you like about our products and services?

Great people selling great vehicles

Report a concern   September 9, 2022 — Rated 9 out of 10 by Elmer Madden Don Franklin London - Sales
What do you like about our products and services?

Ryan was exceptional and the whole team worked hard to make the sell. The only reason I gave a 9 rather than a 10 is due to when I stated my offer and told them I was firm they tried to pull me from it. The same amount we ultimately settled on as I was trying to leave.

Report a concern   September 9, 2022 — Rated 10 out of 10 by B.I. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fully staffed dealership Well Managed
Gm and Sm are on top of things smooth visit will be back Will Not go to Lincoln Legacy anymore at All
Thx

Report a concern   September 8, 2022 — Rated 10 out of 10 by Bill Caudill Don Franklin London Ford - Service
What do you like about our products and services?

Our visit to Don Franklin Ford was very good. Everyone treated us very nice.

Report a concern   September 8, 2022 — Rated 10 out of 10 by Q.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service

Report a concern   September 8, 2022 — Rated 10 out of 10 by L.C.L.C.B.O.E. Don Franklin London Ford - Service
What do you like about our products and services?

repairs are always made correct and in a timely manner

Report a concern   September 8, 2022 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service, good service, friendly, let you what going on with the service on your vehicle 😀going on with it free coffee ☕️ lol

Report a concern   September 8, 2022 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Jeff in the Service department does a great job of keeping me updated.

Report a concern   September 8, 2022 — Rated 10 out of 10 by John Collette Don Franklin London Ford - Service
What do you like about our products and services?

Always a great experience at Don Franklin.

Report a concern   September 7, 2022 — Rated 10 out of 10 by Steven Lumsden Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ford been number 1 in my family forever.

Report a concern   September 7, 2022 — Rated 10 out of 10 by P.C. Don Franklin London Ford - Service
What do you like about our products and services?

Scheduling service appointments is quick and easy. The staff is very is very friendly. The service is quick and they give you a detailed list of services performed at the appointment.

Report a concern   September 7, 2022 — Rated 10 out of 10 by Eddsell Reece Don Franklin London - Sales
What do you like about our products and services?

A very pleasant buying experience. Top dollar for my trade in and they had the new Ford Bronco in stock ! Going in at this dealership seeing local people working from this area, ( some of which I have know for years ) makes the transaction easier for sure. A big thanks to Raleigh, Brent, Robbie and Wade.

Report a concern   September 7, 2022 — Rated 10 out of 10 by Chad Keeney Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Overall great experience!

Report a concern   September 7, 2022 — Rated 10 out of 10 by Chad Keeney Don Franklin London - Sales
What do you like about our products and services?

Great service. Great vehicles. Wonderful experienced all the way around. We will be back and will recommend to our friends and family.

Report a concern   September 3, 2022 — Rated 10 out of 10 by Michael Slone Don Franklin London Ford - Service
What do you like about our products and services?

Everything was great I highly recommend Don Franklin !

Report a concern   September 3, 2022 — Rated 10 out of 10 by Eddsell Reece Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Pleasant buying experience. A big thanks to Raleigh, Brent, Robbie and Wade ( Friendly locals that I've know for over 20 years ). Got top dollar for my trade in , plus they had in inventory a hard to Find Bronco in the color we wanted. Prefect transaction - I am always a happy customer with this Ford Dealership ! Thank you.


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