Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 14, 2022 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, efficient, and expert service.
Report a concern   September 14, 2022 — Rated 10 out of 10 by A.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly staff
Report a concern   September 14, 2022 — Rated 10 out of 10 by R.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly service and staff.
Report a concern   September 10, 2022 — Rated 10 out of 10 by Mark Marlow Don Franklin London - Sales
What do you like about our products and services?

Great people selling great vehicles

Report a concern   September 9, 2022 — Rated 9 out of 10 by Elmer Madden Don Franklin London - Sales
What do you like about our products and services?

Ryan was exceptional and the whole team worked hard to make the sell. The only reason I gave a 9 rather than a 10 is due to when I stated my offer and told them I was firm they tried to pull me from it. The same amount we ultimately settled on as I was trying to leave.

Report a concern   September 9, 2022 — Rated 10 out of 10 by B.I. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fully staffed dealership Well Managed
Gm and Sm are on top of things smooth visit will be back Will Not go to Lincoln Legacy anymore at All
Thx

Report a concern   September 8, 2022 — Rated 10 out of 10 by Bill Caudill Don Franklin London Ford - Service
What do you like about our products and services?

Our visit to Don Franklin Ford was very good. Everyone treated us very nice.

Report a concern   September 8, 2022 — Rated 10 out of 10 by Q.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service
Report a concern   September 8, 2022 — Rated 10 out of 10 by L.C.L.C.B.O.E. Don Franklin London Ford - Service
What do you like about our products and services?

repairs are always made correct and in a timely manner
Report a concern   September 8, 2022 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service, good service, friendly, let you what going on with the service on your vehicle 😀going on with it free coffee ☕️ lol

Report a concern   September 8, 2022 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Jeff in the Service department does a great job of keeping me updated.
Report a concern   September 8, 2022 — Rated 10 out of 10 by John Collette Don Franklin London Ford - Service
What do you like about our products and services?

Always a great experience at Don Franklin.

Report a concern   September 7, 2022 — Rated 10 out of 10 by Steven Lumsden Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ford been number 1 in my family forever.

Report a concern   September 7, 2022 — Rated 10 out of 10 by P.C. Don Franklin London Ford - Service
What do you like about our products and services?

Scheduling service appointments is quick and easy. The staff is very is very friendly. The service is quick and they give you a detailed list of services performed at the appointment.
Report a concern   September 7, 2022 — Rated 10 out of 10 by Eddsell Reece Don Franklin London - Sales
What do you like about our products and services?

A very pleasant buying experience. Top dollar for my trade in and they had the new Ford Bronco in stock ! Going in at this dealership seeing local people working from this area, ( some of which I have know for years ) makes the transaction easier for sure. A big thanks to Raleigh, Brent, Robbie and Wade.
Report a concern   September 7, 2022 — Rated 10 out of 10 by Chad Keeney Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Overall great experience!
Report a concern   September 7, 2022 — Rated 10 out of 10 by Chad Keeney Don Franklin London - Sales
What do you like about our products and services?

Great service. Great vehicles. Wonderful experienced all the way around. We will be back and will recommend to our friends and family.
Report a concern   September 3, 2022 — Rated 10 out of 10 by Michael Slone Don Franklin London Ford - Service
What do you like about our products and services?

Everything was great I highly recommend Don Franklin !
Report a concern   September 3, 2022 — Rated 10 out of 10 by Eddsell Reece Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Pleasant buying experience. A big thanks to Raleigh, Brent, Robbie and Wade ( Friendly locals that I've know for over 20 years ). Got top dollar for my trade in , plus they had in inventory a hard to Find Bronco in the color we wanted. Prefect transaction - I am always a happy customer with this Ford Dealership ! Thank you.
Report a concern   September 2, 2022 — Rated 10 out of 10 by P.T. Don Franklin London Ford - Service
What do you like about our products and services?

exellent service clean facility
Report a concern   September 2, 2022 — Rated 10 out of 10 by Ronald Sell Don Franklin London Ford - Service
What do you like about our products and services?

I always receive a prompt appointment for service and the quality of the service is excellent. The staff is always courteous.
Report a concern   September 2, 2022 — Rated 10 out of 10 by Andy Teasley Don Franklin London Ford - Service
What do you like about our products and services?

Staff is very friendly and knowledgeable. Building stays very clean and the mechanics are very well rounded and very efficient. We trust what they do!
Report a concern   September 1, 2022 — Rated 10 out of 10 by P.L. Don Franklin London - Sales
What do you like about our products and services?

Nice people great service

Report a concern   September 1, 2022 — Rated 10 out of 10 by S.H. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   September 1, 2022 — Rated 10 out of 10 by N.H. Don Franklin London - Sales
What do you like about our products and services?

Personal and professional service from employees; reliability of Ford Manufacturing
Report a concern   August 31, 2022 — Rated 10 out of 10 by Regina Meehan Don Franklin London - Sales
What do you like about our products and services?

Raleigh Bowling was our salesman and he was great! He was very professional and not pushy at all.

We had a great experience and was very pleased with the warranty offered by Don Franklin.

We love our used(new to us) Lincoln MKZ!

Thank You …

Raleigh deserves a shout out !

Report a concern   August 31, 2022 — Rated 10 out of 10 by Chad Price Don Franklin London Ford - Service
What do you like about our products and services?

Very informative and helpful. Took there time with what ever I needed.
Report a concern   August 31, 2022 — Rated 10 out of 10 by E.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great customer services
Report a concern   August 31, 2022 — Rated 10 out of 10 by Steven Lumsden Don Franklin London - Sales
What do you like about our products and services?

Was not pressured and people treated me nice. Was surprised did not get swarmed by sales people. Made the process easy and comfortable.
Report a concern   August 31, 2022 — Rated 10 out of 10 by Marty McKiddy Don Franklin London - Sales
What do you like about our products and services?

Tyler was our sales person and he did everything he could to help us and find the perfect vehicle for us! You got a lifetime customer out of us that day!


Privacy Policy