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Customer Testimonials
I had an unexpected issue arise with my vehicle on Thursday afternoon. So I contacted Nissan and they had no openings until Monday but my car was technically not operable so Ron said he would try to work me in at 1:30 the next day. I arrived at little early and not only did he promptly greet me but gave me a loaner so I would not have to wait around. After the problem was determined. He had it fixed and returned to me by 5:00 with no compensation from me and for that I was very grateful! Thanks again Ron because I know my emergency did not have to be your emergency
Customer service was exceptional!
The associate was very nice and got the Nissan done in about an hour while we waited. She came and found us and we were on our way pretty quickly.
They were very friendly and knowledgeable.
Amazing service. This was my first new car and I had limited time to come in and make a decision, and hadn't done a lot of research. The associate greeted me outside and went above and beyond to understand what I was looking for, asking me questions about my priorities. From start to finish MJ was a fantastic salesperson - incredibly knowledgeable without being condescending or pushy. I can't say enough great things - my parents bought their car here and recommended the dealership and I can see why!
atention
MJ was a very fluent and helpful during my car purchase and he will for sure have my business in the future
Quick, kind, friendly, knowledgeable, reliable
The sales team is great! They don’t pressure you to buy, they work with you on what you want and need, and they are informative.
The service department it amazing. They always take car of my baby. Always clean and welcoming. Full service. Nissan guy has the beat customer service and the sales men work hard to get you what you are looking for. Highly recommended!
We were on time and everyone was waiting and started on our car as soon as we
drove in before I had gotten out on my passenger side. Warned me that the floor
was wet.
Everyone and everything was as good as it could have been for us.
The only thing left undone was our
choice of the battery which was too
expensive so we felt we would not get the battery at your price.
Sincerely
First name removed & Gene Last name removed
Prompt excellent service
The service and the hospitality! Also, the rewards are great and helps with the cost!
Came in for oil change. Everyone was very nice and it didn’t take long at all
Ease of appointment. Courteous arrival. Simple instructions for waiting. And Tanner!
I always have a good timely experience here
Had car serviced and they always do a great job
Great employees
Everything, friendly, I didn’t wait too long, staff was helpful and they did a good job. Availability was great too.
Really good
Ease amd friendliness of service department.
Everyone is always friendly and knowledgeable.
I get the top customer service @ Don Franklin .
Everything was great!!!
Ease of scheduling and quality of work.
Quick and efficient
Makes my third auto I have purchased from Franklins, always nice people there and service is exceptional
you had exactly what I was looking for! Our salesman, Brian, was very courteous.
Went in for recall got taken care of in fast & professional manner
Such friendly staff. No one was pushy or made me feel uncomfortable like most car lots. Very easy to deal with. So easy I was in and out with my new car in 2 hours. I kept waiting for the catch…there wasn’t one. Plus I got a great deal!