- Phone: (859) 263-5020
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Customer Testimonials
Always very helpful, kind, and courteous.
I continue having service done at Don Franklin Nissan, because I feel I can trust them to do the job right every time. My service representative (Ron), always explains what needs to be done. He treats you with respect
They were very kind and understood how busy I was and they were very efficient.
Easy to deal with
I love nissan vehicles and the service is very thorough
Got in at 7:45am, they got me on the road at 8:20am, awesome service!
It's easy to work with the folks at Don Franklin.
Service or sales.
I trust them with my Nissan vehicles.
They are so friendly. Been going here for a while never any negativity and always glad to answer question and if you need a part it's there fast.
Friendly employees, great service
Everyone was super nice and helpful. Could not have asked for a more complete rundown of what my truck had to offer, Walt was great!
The service department was very professional and kept me informed about the service being done.
Went in to Don Franklin for a regular oil change and service. Easy to book online. Jennifer was very helpful. Job done well and quickly for a good price. It's a 10.
Customer service was outstanding. The vehicle seems to be in proper working order. The only problem is with Nissan themselves. There is recall for hood latch that could not be fixed with the rest of the recalls.
Quick and cost effective
Service finish within proximity time. i like my Marano.
Everyone was very friendly. I think her name is Jennifer, but she is amazing!
Fast and friendly service!!
Offer wide variety of excellent service
Fast, friendly, knowledgeable service
Always great
Jennifer Dailey did an excellent job facilitating my 30,000-mile checkup this week. Service was prompt and she kept me informed by text.
Comparable to competitors
Fast & friendly
Appreciated the time taken to explain the various options and to work with me from start to finish in just about 2 1/2 hours to complete the test drive and sale, including all the paperwork.
I liked the laid back no pressure approach to buying a vehicle. It felt as if I was purchasing a car instead of having one sold to me.
Everyone working in your service department is polite, considerate and helpful. The technician that installed the accessories on my new Rogue did an excellent job and it looks amazing. Tanner, in the sign in area, actually brought me back something to eat when he went on his lunch break!! The install took longer than originally planned, but it was well worth the wait. Thank you to all the men and women in your service department.
Everyone was professional and helpful.
My Nissan has been a good car and I have been treated very courteous and informed at the service department. The gentleman that came and got me when car ready and checked me out was very very friendly and explained service thoroughly.
The competence of the people I deal with. Far and away the most efficient service department I have done business with. I have never felt like my time was being wasted waiting or that someone was trying to sell me a service I did not need. Wonderful operation.
Quick and easy financing. No hassle