Customer Testimonials

Always friendly and prompt service!

The Service department has been and continues to be the reason I choose to do business with Don Franklin. First name removed Dailey always takes great care of me and is very responsive, even with questions not tied to scheduled service appointments.

I always receive great service!

The service I received was excellent. The tech was very nice and attentive and the service was completed promptly. I'll definitely return.

The employees were super nice and helpful and the service was excellent ! I would highly recommend !!

Quick response and excellent customer service.

They made reasonable recommendations. Service was handled in a timely professional manner.

Service department, Ron is the best

Made my stress level go down due to taking the time to deal with insurance and fixed my car while I used the company car.

Thanks

Great service Fast and efficient. Exactly what I like. Fixed the problem first time and my Car is doing great since. Will use them again.

GREAT SERVICE VERY PROFESSIONAL STAFF

Everyone is very helpful and puts the customer first.

Everyone was nice

I have enjoyed obtaining my vehicle's service needs from Nissan Don Franklin. Their staff has been considerate and attentive to my needs. I had a great experience with Jennifer on my last service appointment and will definitely return. She is friendly, patient and willing to work with me to make sure everything is up to date/safe for my vehicle. Thank you for hiring professional and supportive staff members at Nissan Don Franklin!

Service is excellent by being informed along the process. I’m assured that quality products are being used.

Service

Efficient and timely

Nissan cars

I was very pleased with the quick response to a few concerns I had while purchasing the vehicle. A real " can do" attitude.

It's always fast and easy to get in and out.

I am on my second Nissan Rogue and enjoy driving it. Have had no problems and service has always been done on time and correctly.

Very professional experience

Mj was very helpful and informative. It was a hassel free straight fwd. Experience. Normally my blood pressure is high and I leave with a headache buying a car, but with the help of MJ we had a great experience.
The only thing I would've changed is getting the actually Kelly blue book value for my trade in that I was offered on the website. $1,900 less for my trade in, also we didn't get a choice of lenders they finance lady chose our lender and added coverage for $3000 extra and added an extra 9 months to the lease than we initially agree to, in order to get out interest rate down 2%. I will say that we were on a time crunch 1pm-5pm was all the time we had to dedicate to car buying. So all in all they made it happen and stayed in our time frame just with a few less choices. Ohh and also they are fixing a plastic piece that was broken on the seat, full tank of gas and our first oil change free.

Nissan is a good product and the service is great.

Service Reps are outstanding

Great Service!

excellent service.

I like the service, enthusiasm, and cheerfulness of all the people

I was looking for a vehicle,and I came to Don Franklin and was shown an SUV and fell in love immediately. Brian turnage worked until I was accepted by a lender and the vehicle was mine. The staff were friendly,and met all of my needs and questions. I highly recommend Don Franklin Hyundai in Lexington.

Dependable and staff is professional and courteous