Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 27, 2022 — Rated 10 out of 10 by G.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service people are so helpful and kind.

Report a concern   October 27, 2022 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always prompt and they work with me on when I can leave/pickup my vehicle

Report a concern   October 27, 2022 — Rated 10 out of 10 by Clara Southwood Don Franklin Lexington Nissan - Service
What do you like about our products and services?

That the oil changes and tire rotations are done in timely matter.

Report a concern   October 27, 2022 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like everything nice people like Jennifer.
Thank you Don Franklin

Report a concern   October 26, 2022 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were great to work with.

Report a concern   October 26, 2022 — Rated 10 out of 10 by B.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Get me in and out and my car runs good thank you

Report a concern   October 25, 2022 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything is done in a timely manner. I've never had to wait to have a vehicle taken back. Everyone is always friendly.

Report a concern   October 24, 2022 — Rated 10 out of 10 by Robert Greene Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We are satisfied with our 2019 Rouge. It is serving us very well. We had a pleasant buying experience. The service department is a good group of people making a positive effort to bring us back and keep our vehicle in safe operating condition without high pressure sales. Suggestions for future parts replacement in the margins of wear and tear are advised. They listen to my concerns and address them where applicable. I would recommend this business to others.

Report a concern   October 24, 2022 — Rated 10 out of 10 by C.W.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great deals! Jeff gets it done at right time. A man of word.

Report a concern   October 24, 2022 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Awesome customer service and out of the way friendly service

Report a concern   October 24, 2022 — Rated 10 out of 10 by Debra Gabbard Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everything

Report a concern   October 21, 2022 — Rated 9 out of 10 by M.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service/repair

Report a concern   October 20, 2022 — Rated 10 out of 10 by Dorian Overstreet Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service and staff

Report a concern   October 20, 2022 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service reps with a friendly atmosphere

Report a concern   October 20, 2022 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is quick

Report a concern   October 19, 2022 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Stan was great.

Service guys are honest.

Toyota may have their reputation, but I would rather deal and buy with this local Nissan dealer.

Thank You

Report a concern   October 19, 2022 — Rated 10 out of 10 by Sherri Daniels Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff here are always so nice.

Report a concern   October 18, 2022 — Rated 10 out of 10 by T.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Wait time went well

Report a concern   October 18, 2022 — Rated 9 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people I dealt with were very helpful and friendly.

Report a concern   October 18, 2022 — Rated 10 out of 10 by N.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Hollin is always great to work with, he explains things the way they are and does not try to up sell services. Service prices are competitive and usually doesn't take too long to be completed.

Report a concern   October 17, 2022 — Rated 10 out of 10 by Debra Gabbard Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Always like Nissan they hold up if you keep them serviced

Report a concern   October 17, 2022 — Rated 10 out of 10 by Gina Case Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is courteous and professional. Always greeted with a smile. Do not try to push products or services on me. Real talk about what’s going on with my vehicle allows me to trust them if I’m told my vehicle needs something done.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Madeleine Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service Department and the Service Advisors

Report a concern   October 13, 2022 — Rated 10 out of 10 by Wendy Bebe Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great Customer Service

Report a concern   October 13, 2022 — Rated 10 out of 10 by L.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great Service, Worked with Tanner very nice and knowledgeable.

Report a concern   October 12, 2022 — Rated 10 out of 10 by K.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner, the guy who helped me out was great. Very knowledgeable, friendly, and helpful. I probably paid 3 times what I would to have whee bearings replaced somewhere else, but it was a pinch since I was from out of town, and worth it. Car is running great.

Report a concern   October 12, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

True blue Nissan customer. This place is very professional and service is fast but outstanding

Report a concern   October 12, 2022 — Rated 10 out of 10 by Ricky Blankenship Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I believe the prices for parts is fair as it compares to the industry norm as does servicing. The service staff in my opinion helps persuade my continual patronage due to their honesty and integrity.

Report a concern   October 12, 2022 — Rated 10 out of 10 by Sarah Trent Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great services . Staff is very helpful and friendly.

Report a concern   October 12, 2022 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Keeps me apprised of timing of service completion relative to original estimated time of service


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