- Phone: (859) 263-5020
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Customer Testimonials
Very friendly staff.
Very polite an well manner! Courtney excellent
Stan was always available with answers to my questions.
Love the customer service, they go above and beyond to get you what you want even it’s going to another store. They get right back with you and answer your questions prominently. I would go back to the Nissan dealer ship at Don Franklin.
Efficient and knowledgeable about the service’s
They have a large selection, and very friendly and helpful.
Friendly and non pressure sales.
Good people and great service.
I love my service technician! Jennifer takes good care of me! And my car is serviced well!
Polite and quick service
I’ve had my Armada for almost 3 years and have not had any issues. Saturday Hours for service is great
wry good service
It was a great service and was ahead of my appointment
I am 72 yrs old and this buying experience is absolutely the best that I have ever experienced. Don Franklin Nissan is the friendliest, most accommodating auto dealership I have ever used.
Ray has helped our family with two vehicle purchases. He does everything he can to help us get what we need. He made the process easy and painless for us both times. I think he deserves a raise because he makes something that is usually very stressful, fun and easy. I’m so thankful for Don Franklin and how they’ve blessed our family.
When I got to get my oil change its always completed fast and everyone I encounter is extremely nice and willing to help.
I'm very impressed with the vehicle capabilities and the detail oriented, friendly staff of Don Franklin.
Efficiency
I am always greeted immediately with a smile. It only takes moments to check in at the desk and then I only have a short wait until I'm on the road again. What's not to like? I've never had a problem with anything and my service is always fast and well executed. Thanks.
Very friendly professional and knowledge and on time with appointments let you know if anything else needs to be taken. Care of on your vehicle when. You check out. Give you estimate time of work to be done Thank you
This is my 3rd Rogue!
Service
Friendly excellent service
Good work and good service
Honesty.
Scheduling is easy and service is quick!
easy to make appointment not too far out. preventive work done in reasonable amount of time.
They are very courteous and knowledgeable. I always get an appointment when I need it and get my service in a timely manner.
They take reservations. Always on time. Fast & efficient service. Friendly staff.

I have had 5 Nissan's (3 Maxima and 2 Pathfinders) and have been satisfied with all of them. I have been pleased with the service and service area representatives in most cases.