Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 3, 2022 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have had 5 Nissan's (3 Maxima and 2 Pathfinders) and have been satisfied with all of them. I have been pleased with the service and service area representatives in most cases.

Report a concern   September 3, 2022 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff.

Report a concern   September 2, 2022 — Rated 10 out of 10 by M.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very polite an well manner! Courtney excellent

Report a concern   September 2, 2022 — Rated 10 out of 10 by Mark Anderson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Stan was always available with answers to my questions.

Report a concern   September 2, 2022 — Rated 10 out of 10 by Diana Pratt Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Love the customer service, they go above and beyond to get you what you want even it’s going to another store. They get right back with you and answer your questions prominently. I would go back to the Nissan dealer ship at Don Franklin.

Report a concern   September 2, 2022 — Rated 10 out of 10 by Latonia Brooks Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and knowledgeable about the service’s

Report a concern   September 2, 2022 — Rated 10 out of 10 by Shawna Collins Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

They have a large selection, and very friendly and helpful.

Report a concern   August 31, 2022 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly and non pressure sales.

Report a concern   August 31, 2022 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good people and great service.

Report a concern   August 31, 2022 — Rated 10 out of 10 by Darlene Barber Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my service technician! Jennifer takes good care of me! And my car is serviced well!

Report a concern   August 31, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Polite and quick service

Report a concern   August 31, 2022 — Rated 10 out of 10 by Chris Terry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve had my Armada for almost 3 years and have not had any issues. Saturday Hours for service is great

Report a concern   August 30, 2022 — Rated 10 out of 10 by Donald Hammonds Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

wry good service

Report a concern   August 30, 2022 — Rated 10 out of 10 by F.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was a great service and was ahead of my appointment

Report a concern   August 30, 2022 — Rated 10 out of 10 by Dot and Charley Morgan Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I am 72 yrs old and this buying experience is absolutely the best that I have ever experienced. Don Franklin Nissan is the friendliest, most accommodating auto dealership I have ever used.

Report a concern   August 30, 2022 — Rated 10 out of 10 by Amber Brown Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ray has helped our family with two vehicle purchases. He does everything he can to help us get what we need. He made the process easy and painless for us both times. I think he deserves a raise because he makes something that is usually very stressful, fun and easy. I’m so thankful for Don Franklin and how they’ve blessed our family.

Report a concern   August 30, 2022 — Rated 10 out of 10 by T.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

When I got to get my oil change its always completed fast and everyone I encounter is extremely nice and willing to help.

Report a concern   August 30, 2022 — Rated 10 out of 10 by Hector Rios Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I'm very impressed with the vehicle capabilities and the detail oriented, friendly staff of Don Franklin.

Report a concern   August 29, 2022 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficiency

Report a concern   August 28, 2022 — Rated 10 out of 10 by Linda Morefield Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I am always greeted immediately with a smile. It only takes moments to check in at the desk and then I only have a short wait until I'm on the road again. What's not to like? I've never had a problem with anything and my service is always fast and well executed. Thanks.

Report a concern   August 27, 2022 — Rated 10 out of 10 by K.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly professional and knowledge and on time with appointments let you know if anything else needs to be taken. Care of on your vehicle when. You check out. Give you estimate time of work to be done Thank you

Report a concern   August 27, 2022 — Rated 10 out of 10 by K.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

This is my 3rd Rogue!

Report a concern   August 27, 2022 — Rated 9 out of 10 by E.S.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service

Report a concern   August 26, 2022 — Rated 10 out of 10 by Debra Roy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly excellent service

Report a concern   August 26, 2022 — Rated 9 out of 10 by C.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good work and good service

Report a concern   August 26, 2022 — Rated 10 out of 10 by Robert Wright Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Honesty.

Report a concern   August 25, 2022 — Rated 10 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Scheduling is easy and service is quick!

Report a concern   August 25, 2022 — Rated 9 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

easy to make appointment not too far out. preventive work done in reasonable amount of time.

Report a concern   August 24, 2022 — Rated 10 out of 10 by Denise Lipps Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are very courteous and knowledgeable. I always get an appointment when I need it and get my service in a timely manner.

Report a concern   August 24, 2022 — Rated 10 out of 10 by Janet Robertson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They take reservations. Always on time. Fast & efficient service. Friendly staff.


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