Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 16, 2022 — Rated 10 out of 10 by Ashley Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner is great.

Report a concern   July 16, 2022 — Rated 10 out of 10 by C.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service
Report a concern   July 16, 2022 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and easy
Report a concern   July 15, 2022 — Rated 10 out of 10 by F.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always get fast, good and courteous service.
Report a concern   July 15, 2022 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and superior products
Report a concern   July 15, 2022 — Rated 10 out of 10 by Shannon Biller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It is always a pleasant experience.😊
Report a concern   July 14, 2022 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They have a ton of inventory to choose from. I’ve had the opportunity to interact with finance, sales and service dept members and have always received great customer service!!
Report a concern   July 14, 2022 — Rated 9 out of 10 by D.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Calmness and perceived honesty of salesperson
Report a concern   July 14, 2022 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have never had a problem with any services or products every time I have a good experience.
Report a concern   July 13, 2022 — Rated 10 out of 10 by Alpha Dillo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Work was good and staff where reliant agent was so good and got a good deal for us.
Report a concern   July 13, 2022 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

COMPLETE EXCELLENCE!!
Report a concern   July 13, 2022 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Excellent customer service and willingness to help to assure satisfaction.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Steven Campbell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone there are very professional. Didn't push any extra work on my Rogue and believe me I've been to businesses that do that. Also just thought how friendly the whole staff was. Free car wash was very nice also. I will definitely be trading in my car here when I'm ready. Looking forward to doing much more business with them in the future

Report a concern   July 12, 2022 — Rated 10 out of 10 by Katherine Garner Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My salesman Rashad was extremely helpful & made my car buying experience a pleasure. I expected to be at the dealership for quite a while but I was in & out in only 2 hours! I was amazed! I will recommend going to Don Franklin to all my friends. Thank you for making this the BEST car buying experience ever!!!
Report a concern   July 12, 2022 — Rated 10 out of 10 by Rob Feeback Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great staff, provided services in a timely manner.
Report a concern   July 12, 2022 — Rated 10 out of 10 by Joe Mayes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are timely and thorough. I appreciate all the feedback from them on my vehicle.
Report a concern   July 12, 2022 — Rated 10 out of 10 by Beverly Bias Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service staff friendly knowledgeable and prompt

Report a concern   July 10, 2022 — Rated 10 out of 10 by Bill Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service

Report a concern   July 9, 2022 — Rated 10 out of 10 by Mark Justice Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was so friendly and listened to us. Quick service with excellent pricing.

Report a concern   July 9, 2022 — Rated 10 out of 10 by Destiny Hays Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Staff were very knowledgeable and helpful. Great experience

Report a concern   July 9, 2022 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Allen, the Service Advisor, was very helpful and explained all the details.
I am glad the mechanic caught the tie-rods issue/boots cracks.
I shall return.
Report a concern   July 9, 2022 — Rated 9 out of 10 by D.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Open to work with
Report a concern   July 9, 2022 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, fast and efficient. Great customer service.

Report a concern   July 8, 2022 — Rated 9 out of 10 by P.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

So far, everything. Of course I would love it to have my complete order, but I understand the circumstances.

Report a concern   July 8, 2022 — Rated 10 out of 10 by Neil Salvaterra Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are always very customer oriented and go the extra mile to see that your customers are serviced as well as possible. I always recommend Don Franklin for service.
Report a concern   July 7, 2022 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very Good

Report a concern   July 7, 2022 — Rated 9 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate the friendly service and the courtesy oil changes for a year.
Report a concern   July 6, 2022 — Rated 10 out of 10 by Aletha Clemons Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The quality and craftsmanship of the vehicles. Dependable vehicles. Friendly customer service. And, last but not least, Bob Glass. He is a great individual.
Report a concern   July 6, 2022 — Rated 10 out of 10 by J.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is great and services are always exceptional
Report a concern   July 6, 2022 — Rated 10 out of 10 by Lisa Swimm Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like how I can get into the service department quickly. I’m kindly greeted upon arrival. I’m checked on while waiting. I’m always called within the next two days to see if everything is still going well with my repair.


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