Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 6, 2022 — Rated 10 out of 10 by June Diaz Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Stan is the man!!
Report a concern   August 5, 2022 — Rated 10 out of 10 by B.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff
Report a concern   August 5, 2022 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Express service.
Report a concern   August 5, 2022 — Rated 10 out of 10 by Rhonda Hanes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people out in the service center was excellent!

Report a concern   August 5, 2022 — Rated 10 out of 10 by A.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent sales and service

Report a concern   August 5, 2022 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I found a great vehicle here. Got this taken care of very smoothly.
Report a concern   August 5, 2022 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is EXCELLENT. Very nice and helpful staff.
Love my vehicles that I have bought.

Report a concern   August 5, 2022 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always service my car with or without an appointment.
Report a concern   August 5, 2022 — Rated 10 out of 10 by T.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is great.
Report a concern   August 5, 2022 — Rated 10 out of 10 by D.V.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thorough inspection. Helpful technician.

Report a concern   August 4, 2022 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is prompt with great communication throughout the service.
Jennifer is always very friendly and pleasant.

Report a concern   August 4, 2022 — Rated 10 out of 10 by Patricia Waggener Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My vehicle was serviced promptly. I was treated courteously. Thanks!
Report a concern   August 4, 2022 — Rated 10 out of 10 by B.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was awesome! I usually have to wait forever when my car gets repair but I was in and out of there in less than an hour! Bravo!
Report a concern   August 4, 2022 — Rated 10 out of 10 by Melissa Saunders Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service and quick service.
Report a concern   August 3, 2022 — Rated 10 out of 10 by K.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service. Shout out to Jennifer in service dept. And Ray In sales.

Report a concern   August 3, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly service
Report a concern   August 3, 2022 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have had pleasant experiences over the last 4 months with the service department. Ron and most recently, Tanner, have provided excellent customer service.
The loaner car service is a HUGE benefit while I am having the transmission replaced.

Report a concern   August 3, 2022 — Rated 10 out of 10 by P.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have had my car serviced at Don Franklin since I moved here approximately five years ago. I’ve always had professional dealings with the service department, especially Jennifer, who was graded explaining a product that I was interested in; namely tires. When it’s time to buy a new car, I most likely will use Don Franklin.
Report a concern   August 2, 2022 — Rated 10 out of 10 by L.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

No room to complain about service or products after getting vehicle out of the shop.
Report a concern   August 2, 2022 — Rated 9 out of 10 by Gary Scott Don Franklin Lexington Nissan - Service
What do you like about our products and services?

JENNIFER DAILEY IS THE BEST AND SUV GETS GREAT SERVICE

Report a concern   August 2, 2022 — Rated 10 out of 10 by Steven Piotter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner is service is the best!!
Report a concern   August 1, 2022 — Rated 10 out of 10 by Robert Vandegrift Don Franklin Lexington Nissan - Service
What do you like about our products and services?

very prompt service and explanation of what needs to be done next
Report a concern   August 1, 2022 — Rated 10 out of 10 by Elliott Francis Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The staff and sales man bob and Richard were so helpful and I am loving my new car.

Report a concern   August 1, 2022 — Rated 10 out of 10 by Teresa Henry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was pleased with the service but apparently there were fluids spilled on the engine or somewhere accidentally under the hood because for about 3 to 4 days the spell was horrible.
Overall, I was satisfied with the service.

Report a concern   July 31, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service
Always friendly
Always had car ready when promised

Report a concern   July 31, 2022 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly
Report a concern   July 29, 2022 — Rated 10 out of 10 by V.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have had 4 Nissan’s from Don Franklin and have never had a significant mechanical problem. When I am in for service I do not have to wait long.
Report a concern   July 29, 2022 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very fast results and very nice

Report a concern   July 29, 2022 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, accommodating, and efficient

Report a concern   July 29, 2022 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate that I can bring my Altima to Don Franklin and all the maintenance will be done right. It keeps me from having to worry about the health of my car.

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