Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 18, 2022 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very convenient and quick service

Report a concern   May 18, 2022 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly

Report a concern   May 17, 2022 — Rated 10 out of 10 by Jeffrey Handman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

OIL CHANGE AND TIRE ROTATION WERE COMPLETED AS EXPECTED WITH COURTEOUS
CUSTOMER SERVICE AND COMPLETED IN A TIMELY MANNER.

Report a concern   May 16, 2022 — Rated 10 out of 10 by John Sargent Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was once again very timely and hassle free

Report a concern   May 16, 2022 — Rated 10 out of 10 by Pat Gerstle Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The repair service far exceeded my expectations

Report a concern   May 16, 2022 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

On top of it

Report a concern   May 16, 2022 — Rated 10 out of 10 by Larry McCarty Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people, the service team at Nissan, the knowledge of the people and how quick they get me in and out.

Report a concern   May 16, 2022 — Rated 10 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

When we arrived they were efficient and completed the service in a short amount of time.

Report a concern   May 16, 2022 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliability and respect for my time.

Report a concern   May 16, 2022 — Rated 10 out of 10 by N.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

High quality service, competitive pricing and great service staff!

Report a concern   May 13, 2022 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Knowledgeable.Eager to help associate.

Report a concern   May 13, 2022 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get an appointment. No overselling product I don't need.

Report a concern   May 13, 2022 — Rated 10 out of 10 by L.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is awesome and the staff, especially Jennifer, are so polite, friendly and helpful!!!!

Report a concern   May 11, 2022 — Rated 10 out of 10 by Donald Dixon Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good products, friendly staff and service

Report a concern   May 10, 2022 — Rated 10 out of 10 by Channing Klein Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Deal service!

Report a concern   May 10, 2022 — Rated 10 out of 10 by Brent Garrett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast & the service writer was nice!!

Report a concern   May 10, 2022 — Rated 10 out of 10 by Tina Berryman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is really friendly and helpful

Report a concern   May 10, 2022 — Rated 10 out of 10 by N.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Quick and to the point, One thing I could recommend and this is out of some peoples control but doing one more look over of the car before sending it out with the customer I had to re-detail the outside of the car due to sticky substance left behind on the wheels on the back half! No biggie! thanks a bunch!

Report a concern   May 9, 2022 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are prompt to respond to my auto concerns, your team is polite, friendly, and communicative. Most importantly, your services are proficient and you use quality products. I have been a customer for years and I plan to continue being a satisfied customer for the future.

Report a concern   May 9, 2022 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything in my experience has been friendly, efficient, and fair from every aspect.

Report a concern   May 7, 2022 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner is so friendly and willing to help. He makes his customers feel at home!!

Report a concern   May 7, 2022 — Rated 10 out of 10 by W.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Just like the service

Report a concern   May 6, 2022 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

good service when I get my oil changed.

Report a concern   May 5, 2022 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always there when I need you.

Report a concern   May 5, 2022 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department is great!!

Report a concern   May 5, 2022 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The vehicle (Rogue) that I purchased from Don Franklin remains in outstanding condition, continues unrivaled reliablity and in general; a great car ! I believe this is due, in no small way, thanks to excellent Don Franklin service as coordinated by Service Manager Jennifer Dailey. I appreciate that she explains services and options in terms that I easily understand as well as her observations and advice.

Service dates are always scheduled to meet my needs, Jennifer is always ready when I arrive, my wait time is minimal and communications as to status is superb. I appreciate my car is returned washed nad costs for service seem reasonable.

Sharing my name publicaly as First name removed T. (or RT) is acceptable. Please do not use my full last name.

Report a concern   May 5, 2022 — Rated 10 out of 10 by Jennie Doane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast professional service and courteous staff.

Report a concern   May 5, 2022 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to schedule an appointment that fit my schedule

Report a concern   May 5, 2022 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They get the job done!

Report a concern   May 4, 2022 — Rated 10 out of 10 by E.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is super nice and don't make you feel stupid


Privacy Policy