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Customer Testimonials
Fast, friendly, honest
I was very satisfied with my experience at the Nissan service center my service advisor Jennifer daily was very nice and friendly and very efficient I will definitely use Nissan service again
I really like your products and services.
Everything.
Your service was awesome. Ron Abraham's was very nice and courtesy.
Whenever I take my car in for service everyone is incredibly nice and communicates with me throughout the process.
Friendly staff and knowledgeable!
Great customer service!!
Consistently provides high level service for both of my vehicles.
Courteous salespeople…
Quick to deliver information ..
Pleasant atmosphere, not high pressure
Lots of bang for your money..
Friendly . Fix my problems . Good cars .
The staff at Don Franklin Auto were expert, courteous, and very helpful. It was a pleasure to do business there.
service people were great and when i thought a problem had not been completely resolved, someone reached out to me immediately.
They worked very hard to meet our needs
We have purchased two Nissan Frontier trucks at Don Nissan. Loved the 2017! We took it to be serviced there at every recommended interval. Never a problem. Quick, courteous, complete service from good people.
This week we purchased a 2022 Nissan Frontier from Bob Glass. We love it! Bob worked so hard to get us just what we wanted. The updates to the Frontier are great and we love the gray exterior and the sand interior.
Everyone is always friendly and welcoming. I feel like I'm the only customer they are helping when I get there with my vehicle up until it's time to leave. My car is always cleaner when I get it back and they keep it very well maintained and keep me up to date on services that are needed and recommended without pressuring me into anything.
I called for a routine appt on a Friday and it was set for the following Monday. It used to be two weeks out for routine and one week out for car service light on.
Easy of scheduling online and friendly service
The service was friendly and professional. The work done on my car was excellent. I wasn’t pushed about purchasing extra services, which made my decision to return when I need my vehicle serviced again. I’m very happy and I feel safe and secure in my car.
Always helpful. Wait time is on point.
Quality cars,and Jennifer in the service department is great
Service was great, very happy! Jennifer in Lexington did a great job helping. Thank you to her!!!!
Jennifer. Very polite and quick service.
Very friendly!!! Awful waiting room
Fast service
My vehicle was in for a replacement part on a recall and everything was done perfectly. Everyone involved were very professional. They followed up with me to make sure I was satisfied and I was. High ly recommend Don Franklin Nissan!
Friendly service.
Prompt, friendly and competent service!
Larry was very helpful. He contacted me after I made on inquiry on the website and sent me potential vehicles to review.
Friendly
Professional researched our needs within our budget