Customer Testimonials

Previous Sentra had great gas mileage and very few problems

I was treated very well. The customer service is excellent. Tanner was very friendly and treat me with kindness.

Services were great. However the wheels on the new car were still very dirty upon getting it home! (No big deal rubbing alcohol got the sticker residue of no problem!) thanks so much!

The service was super friendly and patient.

Service department is fast and dependable.

Friendly staff, made me want to buy a car from them.

It is always quick and easy to get my vehicle serviced and repaired at Don Franklins.

I like the friendliness and thoroughness of the service department.

Everyone is very friendly and respectful.

The service was quick. Everyone was helpful and courteous.

Both the sales and service department have always been very courteous and professional and treated me with the utmost respect. I bought a Nissan Altima 2013 from your company. For the most part it has been excellent. But I am just satisfied with the headlights they're very very dim and I've almost had several accidents because I couldn't see. And I brought it in to the service department for recall but they tested it and told me that there was nothing wrong with the headlights and that they could not replace them. So I was disappointed about that but otherwise things are great and I would recommend you guys. Thank you

Quick and reliable service, professional, friendly staff, reasonably priced.

Great service good people

Speedy service

Service was quick (done faster than promised) and done right. We depend on our Rogue for a lot of miles and it’s well cared for.

I had a recall on headlights for my Nissan, I had it checked easily and they called me when the parts were in. I was in and out in a few hours. The process was very quick and easy.

Jennifer is the BEST!

Fast service

Service is always completed as promised in a timely manner. Service advisor keeps me informed of any needed services.

You all are very professional and really seem to care about your customers. Thanks

I was impressed with the kindness and professional customer services Rashad Harrison show me. He was very friendly when he approach me the first day. He answered all my questions, honestly and professional. He was very patience with my whole process. Because, I was not looking for a vehicle. I came to purchase new floor mats for my 2012 Nissan Altima. I have purchased all my vehicle from Glenn Buick because they know my grandparents and parents. Before me meeting Rashad, I meet Mr. Ron in the service department and He was very kind also, helping me with my radio. I love Nissan Vehicle, they have been great vehicle. I am very happy so far with my new purchase of 2019 Nissan Maxima this is my retirement gift to me. My The Lord blessed Rashad and Mr. Ron with favor.

Don Franklin is the best dealership I have worked with, they are all nice and easy to work with. I live 2 hours away and I will always use Don Franklin to purchase my vehicles.

Everyone was courteous and easy to work with. I never felt any pressure in the buying process.

fast, friendly and knowledgeable .

Ron is the best because of his professional experience and consistently putting the needs of the customer first. I've been a customer since 2016 and I am planning to bring my car to Nissan service for many years.

Everyone is friendly and service is fast!

Professional, courteous service.

Courteous team leader, on time appointments and music in the waiting room.

First visit after moving to Lexington. Nice, professional and definitely recommend.

In & out in less than hour. Glad to see my service advisor was still there. Waited on me the last time I was there. Says a lot about a company that is able to keep employees. Hollin is top notch!