Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 20, 2022 — Rated 10 out of 10 by Christopher Shepard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional and courteous staff. Picked me up from the airport when I arrived to do the paperwork and pick up the car. That's customer service!

Report a concern   April 20, 2022 — Rated 9 out of 10 by K.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service technicians were very helpful and courteous.

Report a concern   April 19, 2022 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very well organized. Very satisfied with my services! I had no issues what so ever

Report a concern   April 19, 2022 — Rated 10 out of 10 by N.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the service dept especially Jennifer..she's the best!

Report a concern   April 19, 2022 — Rated 10 out of 10 by John Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the convenience of setting up appointments on-line, the welcoming people when you drop off, the care and courteousness of the service managers, and the professionalism of the work done.

Report a concern   April 18, 2022 — Rated 10 out of 10 by Lisa Yates Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The workers are very nice

Report a concern   April 18, 2022 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone at Don Franklin is so nice and great to work with, professional and prompt

Report a concern   April 18, 2022 — Rated 10 out of 10 by D.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I appreciate the quality of people who you have hired to represent you through outstanding customer service.

Report a concern   April 18, 2022 — Rated 10 out of 10 by D.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department was very friendly and was informative but not pushy.

Report a concern   April 18, 2022 — Rated 10 out of 10 by Cheyenne Madden Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt service and updates provided throughout.

Report a concern   April 16, 2022 — Rated 10 out of 10 by H.D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

very professional clean and quick service

Report a concern   April 16, 2022 — Rated 10 out of 10 by E.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service

Report a concern   April 14, 2022 — Rated 10 out of 10 by Serita Johnson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very pleased with all the customer service and attention to every detail during the purchase of my new 2022 nissan pathfinder!! You all are awesome!!!

Report a concern   April 14, 2022 — Rated 10 out of 10 by Juan Cruz Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the services and if I had a questions they answer me right there. Thank you Don Franklin

Report a concern   April 13, 2022 — Rated 10 out of 10 by John Wolff Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your people are people-people and it's a pleasure to work with them because they take your best interest seriously.

Report a concern   April 13, 2022 — Rated 10 out of 10 by Y.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

No comments

Report a concern   April 13, 2022 — Rated 10 out of 10 by W.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good timing. Ready within the timeframe given.

Report a concern   April 13, 2022 — Rated 10 out of 10 by Chara Brown Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was friendly and well mannered! The service team was fast and efficient! You can’t beat them!

Report a concern   April 13, 2022 — Rated 10 out of 10 by Tracy Sawyer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The most friendly helpful people to deal with.

Report a concern   April 13, 2022 — Rated 9 out of 10 by E.K. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I like the Honda, Mark the salesman and Chris the manager. good place to read a bit while you wait. well greeted. I've only bought 2 cars in the last 20 years. One was a 2004 honda at Don Franklin. Now, I've bought a 2nd one

Report a concern   April 13, 2022 — Rated 10 out of 10 by Kenneth Stephens Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I appreciated the fact that everyone was knowledgeable. They took time to make sure that I was comfortable with all the related technology and even went so far as to insist that I call them if I have any questions or issues.

Report a concern   April 13, 2022 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very friendly and helpful.

Report a concern   April 13, 2022 — Rated 10 out of 10 by Sherri Blakeman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have done business with Don Franklin Nissan since 2014 and I love that the same people are there as when I bought the first Nissan Murano. Walt and Ron are great customer service people and I enjoy doing business with them!

Thanks,
Sherri

Report a concern   April 13, 2022 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly service.

Report a concern   April 10, 2022 — Rated 10 out of 10 by Steven Hester Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service. Friendly and professional staff.

Report a concern   April 9, 2022 — Rated 10 out of 10 by T.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner was awesome! I needed a battery and got same day service. It took about 45 minutes and the price that was quoted on the phone was the price at the end of the service. No haggle, no hassle and I was in and out!

Report a concern   April 9, 2022 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is the best!

Report a concern   April 9, 2022 — Rated 10 out of 10 by T.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The courtesy, the understanding and the commitment.

Report a concern   April 8, 2022 — Rated 9 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Promtness
And you never do things that aren’t necessary

Report a concern   April 7, 2022 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service! Did what I asked in a timely fashion.


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