Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 22, 2022 — Rated 9 out of 10 by Smruti Pandya Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Satisfied.

Report a concern   December 21, 2022 — Rated 10 out of 10 by Kathy Flanery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service. Friendly staff .

Report a concern   December 21, 2022 — Rated 10 out of 10 by Bill Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service

Report a concern   December 21, 2022 — Rated 10 out of 10 by Leah Castleman Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly and thorough

Report a concern   December 21, 2022 — Rated 10 out of 10 by Anthony Davidson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

reasonable prices on tires, and fast service

Report a concern   December 20, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service and helpful staff.

Report a concern   December 20, 2022 — Rated 10 out of 10 by K.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was very friendly, courteous, and efficient. I accidently came on the wrong day and she still worked my car in for service.

Report a concern   December 20, 2022 — Rated 10 out of 10 by Georgia Rice Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my new Nissan Kicks! Very pleasant experience. MJ Carpenter and Walt Ealey made the process I was dreading a very short and helpful sell. MJ asked what we wanted and found exactly what we were looking for with a price that was agreeable to our budget. No haggling. No dickering. Just helpfulness and friendly conversation. Walt went to the car with us and explained all of the tech stuff and assured us to call if we had other questions.

Report a concern   December 20, 2022 — Rated 10 out of 10 by Neil Salvaterra Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Abramson always goes the extra mile. I have never been disappointed with your service.

Report a concern   December 20, 2022 — Rated 10 out of 10 by V.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Was very nice and super helpful!

Report a concern   December 19, 2022 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

MJ and Mike were great! They were super nice and I really enjoyed working with them. Awesome customer service.

Report a concern   December 19, 2022 — Rated 10 out of 10 by M.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We have been extremely impressed with the service department. When we bring our car to the department, we have always received prompt service. The employees are all courteous and helpful. They always give us a rough estimate of the time the service will take, and when it has exceeded that time, someone always tells us the reason. Whenever there has been a problem that is more than what we brought the car in for, they always ask before they proceed.

Report a concern   December 19, 2022 — Rated 10 out of 10 by Anthony Jackson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was great, timely and I was treated outstanding as a customer

Report a concern   December 18, 2022 — Rated 10 out of 10 by Cleveland Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Although I unexpectedly had to leave my car overnight, I had an excellent experience. The service adviser found an open campaign and additional work was done. I am happy with the way my car is driving.

Report a concern   December 18, 2022 — Rated 10 out of 10 by F.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was very satisfied with the service

Report a concern   December 17, 2022 — Rated 10 out of 10 by C.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

great advisor JENNIFER DDAILEY

Report a concern   December 16, 2022 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast oil and filter change with tire rotation.

Report a concern   December 15, 2022 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so nice. Service is done in the time frame that was quoted. The service area and sales area is always clean.

Report a concern   December 15, 2022 — Rated 10 out of 10 by Bonita Tito Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone I met there was professional and friendly. They completed the work in a timely manner and made the whole experience an enjoyable one.

Report a concern   December 15, 2022 — Rated 10 out of 10 by V.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very fast

Report a concern   December 14, 2022 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The most friendliest people to deal with

Report a concern   December 14, 2022 — Rated 10 out of 10 by Z.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I've had a Nissan vehicle of some sort for the last 20yrs and I love them. Very dependable. The service department staff are great!

Report a concern   December 14, 2022 — Rated 10 out of 10 by W.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service team is first rate!

Report a concern   December 14, 2022 — Rated 9 out of 10 by K.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They did their jobs

Report a concern   December 14, 2022 — Rated 9 out of 10 by D.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and always keeps you updated if you are waiting.

Report a concern   December 14, 2022 — Rated 10 out of 10 by Kelly Gettelfinger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly customer service.
Email/text reminders.

Report a concern   December 13, 2022 — Rated 10 out of 10 by Alexiandria Mott Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Responsive, efficient. No complaints!

Report a concern   December 13, 2022 — Rated 9 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt service

Report a concern   December 13, 2022 — Rated 10 out of 10 by P.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Kind service dept.

Report a concern   December 13, 2022 — Rated 10 out of 10 by J.G.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your team makes it easy to bring my car in for service. Everyone is helpful and work is done in a timely manner.


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