Customer Testimonials

Terrell was very easy to work with and did a great job making sure we got the exact vehicle that fit both our needs and wants.

Good product abd tge service department is top not h

Courtesy,friendliness and proffesional

Efficient customer service and effective technicians.

We now have been at Don Franklin for vehicles. Both times our interactions with the staff have been very smooth and hassle free

Fast, friendly service!
I was greeted immediately with a smile when I arrived. Led to the customer lounge to wait and my car was ready in less than an hour.

I will definitely return.

Short wait to get an appointment, very professional technicians who keep you well informed about repairs, costs, etc. pleasant wait area

Fixed the problem the first time!

Your services were promptly performed and efficiently done.

Great service. Chris is a consmmate professional

Ron Abrahamson helped us navigate a warranty repair that saved us thousands of dollars. There were steps along the way to satisfy the warranty company and Ron’s turnaround was quick and thorough on each one. And after the work was approved, it was only a couple of days between Ron’s calling to say he’d ordered parts and the completion of a pretty major repair. This experience has changed our minds about dealership service depts and we plan on having all our preventive maintenance performed at Don Franklin going forward.

Good products and good folks to deal with. I'm happy with the deal and happy with the vehicle. Thanks.

Always good service and friendly staff

The service advisor was very helpful and understanding.

Service was great and patience was the best thing as we were looking for cars. Was able to break down everything for us the whole time we was there

Good service. Nice and friendly people

Always friendly and was happy that my warranty covered the replacement of my transmission.

Don’t have to wait a long time for service

This is one of two dealerships that I trust.

Courteous and prompt

My salesperson is a trusted friend after serving me for 18 years. I appreciate him.

Such friendly staff. No one was pushy or made me feel uncomfortable like most car lots. Very easy to deal with. So easy I was in and out with my new car in 2 hours. I kept waiting for the catch…there wasn’t one. Plus I got a great deal!

I had an unexpected issue arise with my vehicle on Thursday afternoon. So I contacted Nissan and they had no openings until Monday but my car was technically not operable so Ron said he would try to work me in at 1:30 the next day. I arrived at little early and not only did he promptly greet me but gave me a loaner so I would not have to wait around. After the problem was determined. He had it fixed and returned to me by 5:00 with no compensation from me and for that I was very grateful! Thanks again Ron because I know my emergency did not have to be your emergency

Customer service was exceptional!

The associate was very nice and got the Nissan done in about an hour while we waited. She came and found us and we were on our way pretty quickly.

They were very friendly and knowledgeable.

Amazing service. This was my first new car and I had limited time to come in and make a decision, and hadn't done a lot of research. The associate greeted me outside and went above and beyond to understand what I was looking for, asking me questions about my priorities. From start to finish MJ was a fantastic salesperson - incredibly knowledgeable without being condescending or pushy. I can't say enough great things - my parents bought their car here and recommended the dealership and I can see why!

atention

MJ was a very fluent and helpful during my car purchase and he will for sure have my business in the future

Quick, kind, friendly, knowledgeable, reliable