Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   January 2, 2023 — Rated 10 out of 10 by Natalie Pompa Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone in service dept are friendly and very helpful!..
Report a concern   December 31, 2022 — Rated 10 out of 10 by Kimberly Popplewell Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything… I have had several experiences with Don Franklin and none of them have been disappointing!
Report a concern   December 31, 2022 — Rated 9 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Presented me with a fair deal on a good product

Report a concern   December 31, 2022 — Rated 9 out of 10 by Jesse Coy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer very nice and professional car was serviced very quickly

Report a concern   December 31, 2022 — Rated 10 out of 10 by D.V.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease in scheduling service. Friendly service people. Comfortable waiting area.

Report a concern   December 30, 2022 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Went for my recall appointment and received friendly and efficient service. Ron was very helpful.

Report a concern   December 30, 2022 — Rated 10 out of 10 by M.L.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always reliable and efficient.

Report a concern   December 30, 2022 — Rated 10 out of 10 by Adam Justice Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always performed as expected. Products are all genuine Nissan products and reliable. Prices are reasonable.

Report a concern   December 30, 2022 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Easy to work with. Answered every question
Report a concern   December 30, 2022 — Rated 10 out of 10 by Johnny Botts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We always are pleased with the professionalism and courtesy of all the service department. We would recommend them to anyone!
Report a concern   December 30, 2022 — Rated 10 out of 10 by B.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This is a company that is easy to work with.
Report a concern   December 30, 2022 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is always so friendly. The automotive staff take good care of my car.
Report a concern   December 29, 2022 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reasonable prices as far as dealer goes service is quick and fair
Report a concern   December 28, 2022 — Rated 10 out of 10 by E.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I feel like the man in charge of my service is on top of things.

Report a concern   December 28, 2022 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I've lived all over the US and have to say that my service experience at your dealership was by far the best I've ever had. The tech was incredibly polite and patient with me.

Report a concern   December 27, 2022 — Rated 9 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thank you for your excellent service. 5 star.

Report a concern   December 27, 2022 — Rated 10 out of 10 by Mary Marshall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I am very satisfied with the work the service department performed on my Nissan Altima!
Ron was very helpful during the entire process, and I will be having future service done with the service department at Don Franklin!
Thank You All So Much!
Report a concern   December 27, 2022 — Rated 10 out of 10 by Joy Mullins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and very friendly customer service
Report a concern   December 26, 2022 — Rated 10 out of 10 by Kenneth Barker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people, they do a great job

Report a concern   December 26, 2022 — Rated 10 out of 10 by E.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and fast service
Report a concern   December 26, 2022 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service team is always quick and efficient.

Report a concern   December 26, 2022 — Rated 10 out of 10 by A.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professionalism

Report a concern   December 24, 2022 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don Franklin's Auto Services are proficient, prepared and completed efficiently. The people are helpful and friendly. I will return for every auto work that needs to be done in the future.
Report a concern   December 24, 2022 — Rated 10 out of 10 by Joshua Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and awesome customer service!

Report a concern   December 23, 2022 — Rated 10 out of 10 by Z.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The personal attention and quick appts
Report a concern   December 23, 2022 — Rated 10 out of 10 by Joe Mayes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff at the Nissan service center.

Report a concern   December 22, 2022 — Rated 10 out of 10 by Sheri Hunter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service and cares about your car
Report a concern   December 22, 2022 — Rated 10 out of 10 by Paige Wood Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Kept me informed every step of the way.
Very accommodating.
Report a concern   December 22, 2022 — Rated 10 out of 10 by S.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Vert fast and efficient
Gave overview of my car
All were friendly
Car wash a nice bonus to service received
Report a concern   December 22, 2022 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very easy to deal with very professional


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