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Customer Testimonials
Customer service at the Don Franklin is excellent. Staff are exceptionally good. Nick Sexton went beyond a normal call of duty to address my requirements. I bought two new cars within a year from this dealership. I am fully satisfied with their service.
Ease of scheduling and fast service.
Buying my jeep was so easy and the person that assisted me was wonderful!!!
Quick and easy
Great, quick service!!
Service was fast.
The personnel in the service department were cordial, efficient, professional in every way. They went above and beyond to take care of our needs.
Carefree, worry free for me and a knowledgeable staff.
Tanner in Service was great. He kept me informed. The mechanic was quicker than expected and I did not miss my next appointment that day.
Also I appreciated that you all washed my car. Thanks
The salesman, MJ, was very polite, thorough and knowledgeable.
ON 12/05/22 I HAD A VEHICLE SERVICED AT DON FRANKLIN NISSAN (THE DIAGNOSTIC TEST I RECEIVED WAS SIMPLY HORRIBLE AND DISGUSTING) THAT SAID I WAS DULY IMPRESSED WITH THE OPERATION. THE PEOPLE I INTERACTED WITH WERE VERY PLEASANT AND STRAIGHT FORWARD. ADDITIONALLY, I OBSERVED THE ACTIONS WITH OTHER CUSTOMERS. EVERYONE APPEARED TO BE TREATED WITH COURTESY AND RESPECT. IF I WERE LOOKING FOR A NEW CAR I DEFINITELY WOULD CONSIDER THE DON FRANKLIN FAMILY OF CARS.
I think the services was amazing and super friendly, and the car is amazing as well.
Great people to work with.
Fast and easy. I have always been told exactly what I need for my car and what if any charges. All the guys are so friendly.
Great customer service
Very efficient
Service associates.
Quality service performed efficiently and quickly my professional folks.
Got an appointment pretty quick. Everyone very nice. Just a recall issue so don't really have much more to say.
Everyone was very kind and helpful.
You provided helpful and quick service
Jennifer & the tech work to make best repairs for me.
This time needed a new set of tires.
Great price & in stock! same day
Customer friendly. Just the little things extra that you receive.
I love my Nissan Altima, have been very satisfied with it's performance and am considering purchasing another one soon.
The service team has always taken great care of me and my vehicle, they have provided rides from the dealership when my car has needed service and are polite and friendly, I know I am in good hands.
Great customer service! Great products!
I know I can trust their service dept. They have always come back specifically with the problem I already know of. Recently moving here, trust will likely always bring me back for service and to buy my next vehicle.
Friendly technician given lecture about new Pathfinder in detail and very useful, which helped me learn quickly.
The dealership is close to my work and home.
Personal service was awesome
MJ Carpenter was my sales associate and he made it as easy as possible. I told him what I wanted and he found it. I would highly recommend him to all my friends and family