Customer Testimonials

Staff is very personable, efficient, and kind.

Reliable

Quick service

The customer service was great. I was treated well when I went to drop off and pick up my car. I also enjoyed the employee who picked me up to take me back to the dealership. They were very friendly and arrived in a timely manner to my location.

You all are great people who have been really good friends to help people.

Quality of vehicle and fair price

Sale guy Rashad was good to deal, very helpful and not too pushy

I’ve had a Nissan since 1995 allway been dependable glen and Don Franklin has always treated me like family

I appreciate Bryan. I love my 2025 Nissan Rogue Platinum. However, I have a few concerns:

1. No one helped me with the MyNissan app; I had to download and figure it out myself.
2. The tire pressures were 49 PSI after driving 35 minutes from the dealership. (The sticker by the driver's seat indicates 33 PSI).
3. My temporary tag was not secure enough; it blew off on the freeway within a week.

Good, reliable, timely service at a fair price.

Better pricing, everyone is nice

I haven't used your products much but the small times I have, I've enjoyed them and I love how accessible your services are. Everyone was professional and we appreciated it.

Jennifer Daly usually takes care of me and I ask for her when I schedule my appointments. She has always been so nice to me and I appreciate having her as my service representative. It is nice to have a familiar face when I am there.

Nissan's are great cars, service is great,people that work for Don Franklin are always so helpful

This is the best dealership I have ever visited. The atmosphere is relaxed, and I appreciate their straightforward approach.

I had to have my car serviced and it was a quick appointment.

I like the safety features they come in handy

I've bought two cars from you, so I definitely like your vehicles. If I was ever in the market for another car, I would come back to you.

Very helpful and honest!!!

I am very satisfied with the experience. The Nissan Versa SR is comfortable for daily commutes, has advanced tech features and safety features that make it feel like even more value for the price. Staff were professional and courteous. The buying process was smooth and prompt. Overall, I would recommend Don Franklin to anyone looking for a reliable vehicle and trustworthy service.

The staff is very friendly and helpful.

Very dependable

My service is always great!

I like the ease of everything. Everyone is so helpful, explaining, and courteous. The service is top notch and the customer service is outstanding.

Courteous and informative. Just the overall attention to detail.

First time I drove 2 hrs due to having free oil changes with new car purchase. Service is very good, Jennifer always recommends services and take care of everything that my vehicle needs. Now I continue to drive 2 hrs for service after almost 3 yrs after purchase due to quick and excellent service. Even bought another vehicle there this year!

I love the customer service. Always great!
Products used have never been inferior.

Always friendly and helpful! Moved here from VA from an excellent Nissan service center so had high expectations for Franklin. They have never disappointed me.

Courtesy of staff, speedy service

Stan was amazing. The management was very hands on also and this was by far the best experience I’ve had in a while!