Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   June 1, 2025 — Rated 10 out of 10 by Patricia Cairel Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Stan was amazing. The management was very hands on also and this was by far the best experience I’ve had in a while!

Report a concern   June 1, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and fast turnaround!

Report a concern   June 1, 2025 — Rated 10 out of 10 by Melanie Stevens Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get appointment and very thorough

Report a concern   June 1, 2025 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick, efficient and treated like family!

Report a concern   June 1, 2025 — Rated 10 out of 10 by Vicki Laine Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Working with Mr. Ron - he made it easy and was very professional!

Report a concern   June 1, 2025 — Rated 10 out of 10 by George Duprey Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We met the salesman MJ who was fantastic, very friendly and knowledgeable. He was extremely generous with his time as he not only showed us the Nissan Rogue but accommodated us by showing us the Hyundai Tucson’s as well. Once we decided on the vehicle, MJ and the desk manager Dan gave us a great deal. Mike in finance was also a pleasure to deal with as he was very thorough, helpful and efficient.
We picked up the vehicle the next morning and met with Walt. He was extremely knowledgeable, engaging and very personable. He spent quite a bit of time with us to make sure we were comfortable with the features and told us to call anytime if we had questions.

This was the third car we have bought from Don Franklin (Santa Fe, Palisade and Rogue) and we could not have had a better experience dealing with MJ, Dan, Mike and Walt while buying the Rogue. We would continue to highly recommend Don Franklin and specifically would recommend each of the gentlemen we dealt with on this particular deal. Absolutely was a pleasant experience from start to finish.

Report a concern   June 1, 2025 — Rated 9 out of 10 by J.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very satisfied with the service and informed by an excellent sales person. I have owned 2 Nissans in the past with no problems. Hope this vehicle will give me many miles in the next few years.

Report a concern   June 1, 2025 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department always so nice & accommodating! And you don't overcharge!!

Report a concern   June 1, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly and knowledgeable people.

Report a concern   June 1, 2025 — Rated 9 out of 10 by S.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always good about automotive questions.

Report a concern   June 1, 2025 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great people kind and efficient!

Report a concern   June 1, 2025 — Rated 10 out of 10 by V.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was done quickly!

Report a concern   June 1, 2025 — Rated 10 out of 10 by Christin Lindon Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff are always wonderful and very helpful.

Report a concern   June 1, 2025 — Rated 10 out of 10 by F.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Purchasing the car with John was very quick and easy! First oil change was easy to schedule and the wait time was very minimal. I will purchase all my vehicles from Don Franklin moving forward!

Report a concern   June 1, 2025 — Rated 10 out of 10 by Krishna Aryal Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the customer service and friendly people who make me feel comfortable with the product and service

Report a concern   May 30, 2025 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and friendly service

Report a concern   May 29, 2025 — Rated 10 out of 10 by Perry Cowan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

GOOD WORK PERFORMANCE

Report a concern   May 29, 2025 — Rated 10 out of 10 by D.A. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Love them

Report a concern   May 29, 2025 — Rated 10 out of 10 by Z.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and the service staff is friendly and willing to help.

Report a concern   May 29, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Helpful and the Cara’s report is something added I had never seen before.

Report a concern   May 29, 2025 — Rated 10 out of 10 by Richard Chamberlain Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris Rivard is an excellent service technician.

Report a concern   May 29, 2025 — Rated 10 out of 10 by Jenny Hockensmith Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We were treated great they found the Rouge my wife wanted and. Lets us decided and gave all the information we needed

Report a concern   May 29, 2025 — Rated 10 out of 10 by C.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Work has been done right the first time
Completed in timely fashion
Friendly staff

Report a concern   May 28, 2025 — Rated 10 out of 10 by Linda Swartz Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service and reliable.

Report a concern   May 27, 2025 — Rated 10 out of 10 by Kaci Mcglothlin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like everything about Don Franklin. From the service to sales, everything has always been a breeze and fantastic people to deal with.

Report a concern   May 27, 2025 — Rated 10 out of 10 by Y.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The agents are polite and professional, especially the one who assisted me recently. I also appreciate the quick service and the fact that they clean the car after servicing it.

Report a concern   May 27, 2025 — Rated 10 out of 10 by Erna Boykin Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Sales person Cardarius Wheeler was outstanding.

Report a concern   May 27, 2025 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All the services were good. Oil change, # if you have any questions about the service, asked if I wanted my car wash. Customer service representative was respectful and nice 🙂

Report a concern   May 27, 2025 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer and her crew are always top notch. The best

Report a concern   May 26, 2025 — Rated 10 out of 10 by Maureen Weiss Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great help!


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