- Phone: (859) 263-5020
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Customer Testimonials
They have changed my oil several times without any issues.
Easy drop off and pick up. Walt made it very convenient.
What excellent service! The registrar was experienced, kind, professional and had the problem fixed within the hour. Kudos to all the staff in keeping Insacart drivers rolling.
Friend service
Confidence my service is getting taken care of correctly.
Fast courteous service
Family orientated and very friendly and Professional with high quality vehicles. I highly recommend Don Franklin
They were prompt and helpful.
Jennifer and her team are great. I highly recommend them! Never disappointed with my service. Always willing to get me in for service.
I was impressed by the personal attention, knowledge of vehicles sold and the desire to accommodate the customer.
prompt service
They found me the truck I wanted, thank you Ray. I love my new truck!
Good selection at competitive pricing
Your service center took care of the problem we were having with our vehicle, thanks
Professional, polite and knowledgeable.
Really good
Very friendly and helpful
Prompt professional service.
Style and good customer service!
My 2013 Altima has only been serviced
at the Don Franklin auto mall, Richmond rd. Lexington Ky
Good service in a timely manner.
Quick service.
James stewart
Our salesman. Bryan Turnage was very accommodating and helpful during the process and Walt Ealey was extremely knowledgeable in going over the features of the car! He even checked on me again to see if I had any other questions or concerns. What an asset to your company!
Jennifer was very kind and professional, explained everything from start to finish.
On a separate note......When folks enter NISSAN OR GMC Service at the new temporary spot there should be
A banner or signage ABOVE THE DOOR, NOT
The little sign in the middle between the two
Service bays....Folks have been looking at
The top of the bay doors SINCE 1984.
Service reps are amazing
Treated well. Listened to me. Finished the work relatively quickly. Figured out what needed to be done.
It’s very efficient.
1st time taken here for service and everything was throughly checked and no one tried to add services that weren’t needed.
Very helpful.
Friendly service prompt very helpful
Friendly staff. Quality service.