Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 11, 2025 — Rated 10 out of 10 by Team Team Goliath Inc Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Abrahamson the service writer is knowledgeable, friendly, and very good at communicating what is being done and how long it will take. He promptly delivers updates when needed or the service is completed. 5*’s to Ron!

Report a concern   July 10, 2025 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service folks were very nice.

Report a concern   July 8, 2025 — Rated 10 out of 10 by Mary Delong Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very personalized attention given with friendly and trustworthy care. Jennifer the best! Wouldn’t go anywhere else!

Report a concern   July 8, 2025 — Rated 10 out of 10 by Vanessa Perry Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The 5 Nissans we have owned were all sound vehicles. I like the sales and service folks I have worked with over the years. Those are some of the reasons that I decided to trade my 2017 Murano for a new 2025 this week!

Report a concern   July 8, 2025 — Rated 9 out of 10 by K.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Rogue , especially the environmental driving mode, the moonroof, and the road clearance/height & roomy rear storage area.

Report a concern   July 8, 2025 — Rated 10 out of 10 by Jim Klinger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan parts. Excellent service team. Fast and curtious

Report a concern   July 8, 2025 — Rated 9 out of 10 by D.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ Carpenter was great to work with! He made the experience of trading and purchasing delightful and without hassles. We appreciate that our time was valued. He and the sales manager were great!

Report a concern   July 8, 2025 — Rated 10 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly

Report a concern   July 8, 2025 — Rated 10 out of 10 by L.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like being treated with courtesy and respect. And, I have been satisfied with the work done on my vehicle.

Report a concern   July 8, 2025 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Give enough info but not a lot of unnecessary.

Report a concern   July 7, 2025 — Rated 10 out of 10 by James Begley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I've always had a good experience with Don Franklin Nissan service and Buick service. The people are friendly and the work is done promptly as promised.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Johnny Botts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly and we enjoy and are always pleased with then service

Report a concern   July 5, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   July 5, 2025 — Rated 10 out of 10 by David Adams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good customer service and professional.

Report a concern   July 3, 2025 — Rated 10 out of 10 by Jon Bailey Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Services were very detailed and clear on all questions asked. The product is of good quality and very well designed and made

Report a concern   July 3, 2025 — Rated 9 out of 10 by Jack Adams Ii Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick, efficient and courteous service.

Report a concern   July 3, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and friendly

Report a concern   July 3, 2025 — Rated 10 out of 10 by Rae Coleman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like to have my car serviced at the dealership if at all possible and my experience has always been positive

Report a concern   July 3, 2025 — Rated 10 out of 10 by Rebecca Bates Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Buying my car was easy. I got the terms I wanted plus a worry free life time power train warranty and the service team has taken great care of my vehicle for five years now. I’d definitely recommend this dealership!

Report a concern   July 3, 2025 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and pretty fast service so far.

Report a concern   July 3, 2025 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love new building. I was glad didn’t have wait to long. My car sounds good 😌. Thank you

Report a concern   July 3, 2025 — Rated 10 out of 10 by Betsy Craig Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality vehicles. Easy access

Report a concern   July 1, 2025 — Rated 10 out of 10 by Steven Piotter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner at Don Franklin Nissan is amazing in service!

Report a concern   June 30, 2025 — Rated 9 out of 10 by C.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I never felt pressured and I felt well taken care of. Everyone respected our time commitment in driving there and helped us get in and out

Report a concern   June 30, 2025 — Rated 10 out of 10 by Hannah Malone Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice pathfinder and Ray ours salesperson made it quick and easy.

Report a concern   June 30, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I love my new Rogue. The staff worked very diligently to find exactly what I was looking for!

Report a concern   June 30, 2025 — Rated 9 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I had an appointment for the Saturday the internet was not working. I left and they called and said I could come back but I was unable to. I only get Saturday off so I had to make a new appointment for the following Saturday. I feel I should have received something off of my bill. And they didn’t rotate my tires because they said they didn’t need to be which was fine but why was the price not reduced when a service wasn’t preformed that was in the 200$ package?

Report a concern   June 30, 2025 — Rated 10 out of 10 by Diana Harrison Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love my Rogue and the employees worked very hard to find exactly what I wanted!

Report a concern   June 30, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love not only the looks of th vehicles, but lthe quality. Jill Carpenter was knowledgeable. , professional and friendly.

Report a concern   June 30, 2025 — Rated 10 out of 10 by Alma Ruiz Grimaldo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service feels like family every time I stop by to get my car serviced. :)


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