Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 4, 2024 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Responsive. Courteous. Timeliness.

Report a concern   December 1, 2024 — Rated 10 out of 10 by P.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your staff is always very friendly and helpful. I don’t feel like “just another customer”. The work is performed quickly and I am informed every step of the way. As a senior citizen, I appreciate that.

Report a concern   November 30, 2024 — Rated 10 out of 10 by J.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt, honest and friendly service.

Report a concern   November 30, 2024 — Rated 10 out of 10 by R.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate the great service i receive each time I have service performed

Report a concern   November 30, 2024 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Personnel do a great job

Report a concern   November 30, 2024 — Rated 10 out of 10 by T.J. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was friendly and Ty Cobb was a great salesman. I will be back in the future to buy another car.

Report a concern   November 30, 2024 — Rated 10 out of 10 by Ronald Abrahamson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great sales experience

Report a concern   November 30, 2024 — Rated 10 out of 10 by Koree Jackson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always a friendly and welcoming family environment! They treat you well and always work with you to meet your needs.

Report a concern   November 30, 2024 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You provide the best services for the needs of my car. You do not try to sell me services that my car does not need.

Report a concern   November 29, 2024 — Rated 10 out of 10 by Brett Higgins Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I don't feel like I am taken to the cleaners when I do business there. I feel like it was an acceptable deal for me and for the dealership. Everyone there is respectful of me and my time.

Report a concern   November 28, 2024 — Rated 10 out of 10 by Linwell Huff Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Straightforward answers to our questions from salesperson!
Nice relaxing environment. (that’s always a plus
Felt comfortable with our purchase!
Thanks to everyone at Don Franklin Auto Mall !!!

Report a concern   November 28, 2024 — Rated 10 out of 10 by B.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get a appointment and doesn't take long for the service,

Report a concern   November 28, 2024 — Rated 10 out of 10 by Gene Lawrence Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The technicians are very educated and can turn around on my vehicle was very quickly I would recommend you to anybody

Report a concern   November 28, 2024 — Rated 10 out of 10 by T.Z. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Cordarius was great. Super quick and friendly. My local dealership fumbled the deal so I called Don Franklin and they made it happen all over the phone. Not only that but they made the whole process super easy. Made the hour drive down, spent maybe 20 minutes doing paperwork and I was on my way. Love the car, love the price, will definitely be the first dealership I check when my wife needs a vehicle

Report a concern   November 28, 2024 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Your staff goes above and beyond for the customers

Report a concern   November 28, 2024 — Rated 10 out of 10 by A.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Hassell free! And I enjoy following the Nissan recommended service schedule.

Report a concern   November 27, 2024 — Rated 10 out of 10 by T.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast friendly and helpful

Report a concern   November 27, 2024 — Rated 10 out of 10 by Alberta Honeycutt Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department.

Report a concern   November 27, 2024 — Rated 10 out of 10 by Susan Roberts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I came in because my tire pressure monitor was showing an orange light. While putting air in my tires, I asked if I could get oil changed. I was told that I could get it then. An hour later I was on my way and they even washed my car. Great service with a smile. In fact two great smiles and mine.

Report a concern   November 27, 2024 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service

Report a concern   November 27, 2024 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my Nissan Rogue!

Report a concern   November 27, 2024 — Rated 10 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thank you.

Report a concern   November 27, 2024 — Rated 10 out of 10 by Davita Burnam Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliability and dependability

Report a concern   November 27, 2024 — Rated 10 out of 10 by W.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Customer is first. You listen and then suggest things. No pressure. Dependable. Friendly

Report a concern   November 27, 2024 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

In and out quick.

Report a concern   November 26, 2024 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Better pricing than other places, usually quick service, employees don’t push services on you

Report a concern   November 25, 2024 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and friendly service of the vehicle.

Report a concern   November 25, 2024 — Rated 10 out of 10 by R.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt

Report a concern   November 25, 2024 — Rated 10 out of 10 by P.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are very efficient and your employees are very kind . And very accurate. The gentleman that helped me with my oil change explained everything to me about my car . I will definitely be coming back

Report a concern   November 25, 2024 — Rated 10 out of 10 by T.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast easy staff is very friendly.


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