- Phone: (859) 263-5020
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Customer Testimonials
Your staff is always very friendly and helpful. I don’t feel like “just another customer”. The work is performed quickly and I am informed every step of the way. As a senior citizen, I appreciate that.
Prompt, honest and friendly service.
I appreciate the great service i receive each time I have service performed
Personnel do a great job
Everyone was friendly and Ty Cobb was a great salesman. I will be back in the future to buy another car.
Great sales experience
Always a friendly and welcoming family environment! They treat you well and always work with you to meet your needs.
You provide the best services for the needs of my car. You do not try to sell me services that my car does not need.
I don't feel like I am taken to the cleaners when I do business there. I feel like it was an acceptable deal for me and for the dealership. Everyone there is respectful of me and my time.
Straightforward answers to our questions from salesperson!
Nice relaxing environment. (that’s always a plus
Felt comfortable with our purchase!
Thanks to everyone at Don Franklin Auto Mall !!!
Easy to get a appointment and doesn't take long for the service,
The technicians are very educated and can turn around on my vehicle was very quickly I would recommend you to anybody
Cordarius was great. Super quick and friendly. My local dealership fumbled the deal so I called Don Franklin and they made it happen all over the phone. Not only that but they made the whole process super easy. Made the hour drive down, spent maybe 20 minutes doing paperwork and I was on my way. Love the car, love the price, will definitely be the first dealership I check when my wife needs a vehicle
Your staff goes above and beyond for the customers
Hassell free! And I enjoy following the Nissan recommended service schedule.
Fast friendly and helpful
Great service department.
I came in because my tire pressure monitor was showing an orange light. While putting air in my tires, I asked if I could get oil changed. I was told that I could get it then. An hour later I was on my way and they even washed my car. Great service with a smile. In fact two great smiles and mine.
Customer service
Love my Nissan Rogue!
Thank you.
Reliability and dependability
Customer is first. You listen and then suggest things. No pressure. Dependable. Friendly
In and out quick.
Better pricing than other places, usually quick service, employees don’t push services on you
Quick and friendly service of the vehicle.
Prompt
You are very efficient and your employees are very kind . And very accurate. The gentleman that helped me with my oil change explained everything to me about my car . I will definitely be coming back
Fast easy staff is very friendly.

Responsive. Courteous. Timeliness.