Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 18, 2025 — Rated 10 out of 10 by B.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Wonderful work you all do
Report a concern   July 16, 2025 — Rated 10 out of 10 by Bill Vance Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer in service has always been a big help when I bring my car in
Report a concern   July 16, 2025 — Rated 10 out of 10 by W.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I have been wanting to test drive a newer Nissan frontier 4x4 . Good quality fit and finish, but the steering was way too heavy. Plenty of power. Your salesman (Rashod Harrison) was very professional and courteous. Would definitely give you guys a shot at my future purchase. Debating whether to keep my Ford F-150. Some rust, runs good, 151k

Report a concern   July 15, 2025 — Rated 10 out of 10 by Kenneth Moulton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It’s thorough and in a reasonable time.

Report a concern   July 15, 2025 — Rated 10 out of 10 by H.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything. Friendly staff. Very well detailed service
Report a concern   July 15, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, efficient, friendly

Report a concern   July 15, 2025 — Rated 9 out of 10 by Yalinia Kumar Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service

Report a concern   July 15, 2025 — Rated 10 out of 10 by Rick Fromm Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You guys are always on time and efficient. I appreciate the way you get me in and out and you stick to what I have requested.

Report a concern   July 15, 2025 — Rated 10 out of 10 by M.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Punctual
Clean surroundings
Courteous staff
Report a concern   July 15, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Sales staff were very helpful and informative. Nice selection of vehicles.
Report a concern   July 15, 2025 — Rated 10 out of 10 by Charles Wheeler Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Scheduling services was quick, and completed equally fast. Chris Rivard, my service advisor, worked with me very well knowing I had lost my ability to speak due to side effects from radiation treatments for throat, tongue, and neck cancer. He explained everything thoroughly and in great detail.
Report a concern   July 15, 2025 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   July 15, 2025 — Rated 10 out of 10 by T.B.A.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is always courteous, professional, and efficient.
Report a concern   July 15, 2025 — Rated 10 out of 10 by Brittany Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always good customer service and willing to go the extra mile.

Report a concern   July 15, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Sales and maintenance are great

Report a concern   July 15, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and committed

Report a concern   July 15, 2025 — Rated 9 out of 10 by Donald Snoddy Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Sale person made it easy to pick a vehicle and was so helpful on closing. We would recommend this dealership to others.

Report a concern   July 14, 2025 — Rated 10 out of 10 by W.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have enjoyed driving the car and the sales person was incredible

Report a concern   July 14, 2025 — Rated 10 out of 10 by Francis Carmichael Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

John was very nice and curious know pressure.

Report a concern   July 14, 2025 — Rated 10 out of 10 by W.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was outstanding to work during the entire purchase process!
Report a concern   July 14, 2025 — Rated 9 out of 10 by D.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and knowledgeable staff.
Report a concern   July 14, 2025 — Rated 10 out of 10 by Linda Davis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was quick and the staff were very friendly and professional.

Report a concern   July 14, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The friendly ,courteous , very professional staff. No pressure salesman.

Report a concern   July 14, 2025 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I liked our sells man. He was great. Just couldn’t get the price we wanted.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Cordelia Fuentes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love your customer service. It is top notch
Report a concern   July 14, 2025 — Rated 10 out of 10 by Dan Walls Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Kind friendly service

Report a concern   July 14, 2025 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Last service was very timely
Report a concern   July 14, 2025 — Rated 10 out of 10 by Donald Mitchell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great job and help me out alot

Report a concern   July 14, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

They did a great job helping me.
Report a concern   July 13, 2025 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone has always been very friendly, informative and helpful! I LOVE THE CAR WASH!!

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