- Phone: (859) 263-5020
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Customer Testimonials
Customer service is phenomenal and service is always completed quickly but efficiently.
I have a Nissan and I trust that this Nissan dealership service does the best quality service for my Murano.
Quick and good service. Friendly.
Quick and easy! Plus good price!
Always helpful and would never do business anywhere else.
Always pleased. Staff is great.
Responsive Service team and ease of scheduling appointments.
Easy to get an appointment, short wait times.
Setting up appointments is very simple. The technicians who work on vehicles are experts they are fair, fast and friendly.
Your service is the very best!! Service personnel are friendly and answer any questions with
Great knowledge of my car!
M J showed us one vehicle that he hand picked. We both love the vehicle. We were only in the dealership 2 hrs. Best experience ever when purchasing a new vehicle. Top notch salesman and company to work eith.
Salesman was great and the process was really easy!
Knowledgeable and friendly staff!
Everyone from the salesmen (& saleswomen) to the other customers, were extremely nice and accommodating. And even though I went over my desired payment amount, I went home extremely happy with my purchase. #AskforRay
Great customer service
Staff understands what needs done and my concerns.
Respectful and friendly team
Efficient and excellent customer service.
1. Customer service is excellent in all departments.
2. One stop shop
3. Sales - Ben and Jennifer Belcher over exceeded my expectations. They were kind and quick to solve my unique issue. I drove away with the vehicle I wanted.
4. Second purchase at Don Franklin on Richmond Road.
For the reasons stated above, I will continue to be a repeat Don Franklin customer.
Very quick service at the quoted price
Always friendly and professional. I have mentioned you guys many times with outstanding service. Thank you.
How quick and efficient the service is and the friendliness of the staff!
Quick friendly service. Wonderful Team
timely and available
Quick, aware of my time, professional
It was a great experience to buy my car there. And equally great for my first oil change. Everyone went out of they're way to take care of me.
Friendly staff who explained things well
Always service with a smile
Fast and good quality!

I like my Rouge and everyone at Don Franklin have been courteous knowledgeable and helpful