Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 30, 2024 — Rated 10 out of 10 by Y.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness

Report a concern   September 30, 2024 — Rated 10 out of 10 by Erika Davis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

From sales to service we are absolutely obsessed with The Don Franklin Family. Nothing but red carpet service ALWAYS!!
Report a concern   September 30, 2024 — Rated 10 out of 10 by Darrell Huff Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great product
Friendly- Professional Service
Report a concern   September 27, 2024 — Rated 10 out of 10 by Deborah Cox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, knowledgeable and vey helpful.

Report a concern   September 26, 2024 — Rated 10 out of 10 by Teresa Carver Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

No hassle, yet very friendly. Jennifer Belcher was very knowledgeable. I will definitely recommend her to my friends.
Report a concern   September 26, 2024 — Rated 10 out of 10 by E.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I recently purchased a Nissan Kicks. I am very pleased with my purchase and this vehicle’s performance.
Report a concern   September 26, 2024 — Rated 10 out of 10 by Dorothy Van Epps Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliable vehicles.
Excellent service department.
We love our favorite salesperson, John Berry!
Report a concern   September 26, 2024 — Rated 10 out of 10 by N.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My service representative was sincere, and personable. I just drove from 3 hours and I was tired, so I don't remember his name.

Report a concern   September 26, 2024 — Rated 10 out of 10 by John Cansler Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Bought vehicle from MJ Carpenter-excellent deal and great service. Had oil change last week and service dept did great job and communicated on appointment and informative on plans

Report a concern   September 26, 2024 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice and courteous and did what they said they would

Report a concern   September 26, 2024 — Rated 10 out of 10 by Beverly Wenz Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my Nissan Murano and Chris Rivard in service is the best I have ever worked with. Service department has always been quick and efficient for me.
Report a concern   September 26, 2024 — Rated 10 out of 10 by Cathie Persinger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast
Friendly
Customer Service
Answers questions that I have

Report a concern   September 25, 2024 — Rated 10 out of 10 by Joseph Parson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Send discount coupons and Jennifer @ Nissan was a big help.
Report a concern   September 25, 2024 — Rated 10 out of 10 by R.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliable service
Report a concern   September 25, 2024 — Rated 10 out of 10 by Stephanie Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Exceptional service.
Report a concern   September 25, 2024 — Rated 10 out of 10 by Sheryl Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My car is always promptly serviced and return to me in the time promised.

Report a concern   September 25, 2024 — Rated 10 out of 10 by Gary Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Josiah Bigam was great to work with

Report a concern   September 25, 2024 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

High quality products and friendly service people

Report a concern   September 25, 2024 — Rated 10 out of 10 by E.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I liked the salesman’s and transparency rather than trying to get a sale.

Report a concern   September 25, 2024 — Rated 10 out of 10 by I.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was able to get an appointment easily and right away, the cost was acceptable, the service fast, good communication with the advisor

Report a concern   September 25, 2024 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The services are great. I like everything about your products.
Report a concern   September 25, 2024 — Rated 10 out of 10 by P.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Taking time to listen

Report a concern   September 24, 2024 — Rated 10 out of 10 by Susan Woolum Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great!!! My 3rd Vehicle from Don Franklin Nissan in Lexington Ky. Jennifer Belcher is the greatest

Report a concern   September 24, 2024 — Rated 10 out of 10 by L.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Helpful service people. Keep you informed. They tell you the cost up front. Very pleased with the work they do
Report a concern   September 24, 2024 — Rated 10 out of 10 by Susan Woolum Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

My sales lady at Don Franklin Nissan in Lexington was excellent. Jennifer Belcher . She sold me 3 cars.
Report a concern   September 24, 2024 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan is dependable and service dept is outstanding

Report a concern   September 24, 2024 — Rated 10 out of 10 by Carol Pelfrey Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I changed my mind several times during my car buying process and everyone was very patient until I decided what it was I wanted. I appreciate this more than you know.

Thank you for your help.

Report a concern   September 24, 2024 — Rated 10 out of 10 by J.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris was very helpful and had my truck taken care of while I waited near the service bays.

Report a concern   September 22, 2024 — Rated 10 out of 10 by Troy Hinkle Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the ease of scheduling online and competitive prices for services. The staff if friendly and there are plenty of available time slots for selection.

Report a concern   September 21, 2024 — Rated 10 out of 10 by Patricia White Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They always make sure that your needs are met! There is always great service and they are very efficient. They will discuss any additional problems they find during their regular maintenance.

Privacy Policy