- Phone: (859) 263-5020
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Customer Testimonials
Great buying experience. Treat us like family
I like the professionalism of the staff and quality of the work.
Everything went smooth can’t complain
I just leased my sixth Nissan Altima with Don Franklin. I never think of going anywhere else because I am very happy with the cars John Berry finds for me every time. He is very professional and helpful. The service department is also excellent.
Jennifer provides great service. Had to drop my car off on a Sunday without appointment. I was going to call Monday morning but she called me and got the service going. She stayed in contact with me. They fixed the problem and my car was ready for pickup the same day. They even washed it. That's great service. A shout-out to Ron for his expertise.
I highly recommend your service. I’m always treated very well. Jennifer (?) Dailey is a great ambassador for your organization . I have no reservations about have my car serviced there.
Everyone is helpful.
Always reliable!
Ray is such a great salesperson. He does not make you feel pressured and goes above and beyond to help and make the process of buying a new car easy and not stressful. So much so that I’ve bought 2 new cars from him within one year!
It’s good
No comment
Incredible service!
Can't remember the name of the guy who helped me but he was great! Hard to find good customer service these days.
Everyone is friendly and get u done in a timely manner
Speed
excellent service advisers
Fortunately, we have not had to use the services often other than oil changes and a couple minor issues but all experiences have been positive.
N/a
Service dept is extremely friendly and nice to work with
Went in for an oil change and tire rotation. Like going where they know my car.
Jennifer is the best service rep. She keeps in touch by text and in person when I wait for my vehicle. She is also very friendly.
Friendly staff, quick service, and able to schedule online.
Professionalism at every level is the thing that sticks out. From the moment I pulled my vehicle in the porter was ready to prepare my vehicle, the service agent was knowledgeable and prompt in notifying me of the work that needed to be done.
The professionalism of the Nissan service department mirrored that of the Hyundai dealership when purchasing a Palisade one year ago.
exceptional quality
Friendly, knowledgeable staff, and reasonable prices.
We really liked the salesman, MJ, who gave us the feeling that he was our advocate toward getting what we really wanted in a vehicle! And there was no push like some car sales places! So far, we are glad that we went to Don Jacobs !
I love the customer service and the time frame it takes to get my oil changed.
Excelent thankyou
Very professional, no pressure, fair trade in price. I love my new Encore GX!
Always on time and service is fine in a timely manner.