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Customer Testimonials
My service representative was sincere, and personable. I just drove from 3 hours and I was tired, so I don't remember his name.
Bought vehicle from MJ Carpenter-excellent deal and great service. Had oil change last week and service dept did great job and communicated on appointment and informative on plans
Nice and courteous and did what they said they would
Love my Nissan Murano and Chris Rivard in service is the best I have ever worked with. Service department has always been quick and efficient for me.
Fast
Friendly
Customer Service
Answers questions that I have
Send discount coupons and Jennifer @ Nissan was a big help.
Reliable service
Exceptional service.
My car is always promptly serviced and return to me in the time promised.
Josiah Bigam was great to work with
High quality products and friendly service people
I liked the salesman’s and transparency rather than trying to get a sale.
I was able to get an appointment easily and right away, the cost was acceptable, the service fast, good communication with the advisor
The services are great. I like everything about your products.
Taking time to listen
Great!!! My 3rd Vehicle from Don Franklin Nissan in Lexington Ky. Jennifer Belcher is the greatest
Helpful service people. Keep you informed. They tell you the cost up front. Very pleased with the work they do
My sales lady at Don Franklin Nissan in Lexington was excellent. Jennifer Belcher . She sold me 3 cars.
Nissan is dependable and service dept is outstanding
I changed my mind several times during my car buying process and everyone was very patient until I decided what it was I wanted. I appreciate this more than you know.
Thank you for your help.
Chris was very helpful and had my truck taken care of while I waited near the service bays.
I like the ease of scheduling online and competitive prices for services. The staff if friendly and there are plenty of available time slots for selection.
They always make sure that your needs are met! There is always great service and they are very efficient. They will discuss any additional problems they find during their regular maintenance.
The service was impeccable
The service manger who helped me was very professional by every metric of measurement
Jennifer helped me with tact , efficiency and knowledge. It was incredible!
Thank you Jennifer
The workers at Don Franklin have always been exceptional and kind to me. I have never had a bad experience there!
Customer service. Jennifer always takes good care of me.
The kindness and getting us in and out and they are very friendly
Everyone was super helpful and made my car buying experience easy! Thank you to all who helped get me the SUV I wanted and am now in love with!! Special thanks to Ray and Cupcake!
Customer service
Reliable vehicles.
Excellent service department.
We love our favorite salesperson, John Berry!