Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 17, 2024 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I just recently purchased a new Rogue. My experience with M J Carpenter sales associate has been nothing but Excellent. His professionalism has been nothing but over the Top! It was time for the first oil change and upon calling the service department they were very accommodating. Upon arrival I was checked in and car taken back. Chris also was great to work with. I was in and out in a very timely manner.

Report a concern   February 17, 2024 — Rated 10 out of 10 by John Simson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good value for services and wait time okay

Report a concern   February 17, 2024 — Rated 10 out of 10 by Kathey Skoglund Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great customer service

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

convenient and efficient services. friendly staff.

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We had a great experience with MJ Carpenter and the whole team. We will definitely recommend to our friends and family

Report a concern   February 13, 2024 — Rated 10 out of 10 by W.W.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

John Berry has sold us 4 cars now. We have been pleased with him and all of our cars

Report a concern   February 13, 2024 — Rated 10 out of 10 by Michael Smith Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I have been buying suv's and trucks since it was Glenn Nissan, Eric McDonald was my salesperson for a long time, now that hes a mgr at D/F GMC I still go to him about buying, Franco has been my salesman for a while they are great people and Jon T mgr at Nissan him and his group are great, never any pressure to buy take your time, but they are always willing to help in any way they can. Service dept u can't beat them, they will go out of there way to help u any way they can, everyone treats you like family and thats the reason I keep going back.

Report a concern   February 13, 2024 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good products and servi e, but prices are getting to high

Report a concern   February 11, 2024 — Rated 10 out of 10 by K.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is very attentive and polite.

Report a concern   February 10, 2024 — Rated 10 out of 10 by John Sargent Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always very friendly and courteous. Service is always timely. Once when I was in a pinch about a problem with my car and it really didn’t need to be driven home to bring back they took excellent care of me.

Report a concern   February 10, 2024 — Rated 10 out of 10 by M.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service and always friendly.

Report a concern   February 10, 2024 — Rated 10 out of 10 by Kenneth Weaver Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good communication right off the bat. Took care of what I needed done on my truck. I’ll definitely get back here next time I need service.

Report a concern   February 9, 2024 — Rated 10 out of 10 by Fawzi Younus Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything, quality, professional team was great

Report a concern   February 8, 2024 — Rated 10 out of 10 by L.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and kind

Report a concern   February 8, 2024 — Rated 10 out of 10 by Christopher Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Style, Quality, Reliability and Price

Report a concern   February 7, 2024 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

timely and courteous service

Report a concern   February 7, 2024 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service.

Report a concern   February 7, 2024 — Rated 10 out of 10 by T.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was great

Report a concern   February 6, 2024 — Rated 10 out of 10 by Travis Reynolds Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good customer service

Report a concern   February 6, 2024 — Rated 10 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Josiah was great and was super helpful. I would come back there any time for my car🤍

Report a concern   February 6, 2024 — Rated 10 out of 10 by Michael Smith Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I have been a customer when it was Glenn Nissan, thats were I meet Eric McDonald, he has been my salesperson ever since, but when he became mgr at Don Franklin GMC I still go to him when I trade, now I have a great salesperson Franco, I have always got a GREAT deal on Nissans, also the mgr at Nissan Jon T is also a great person and his staff, I will continue to deal with Don Franklin, they treat you like family, also great service dept.

Report a concern   February 6, 2024 — Rated 9 out of 10 by Michael Oldfield Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

This was my third purchase from Don Franklin. I really enjoy the process from start to finish. I worked there in the mid-eighties when it was Glenn Nissan and I loved our organization but I must say that Don Franklin has the process beat from start to finish. I have dealt with a number of their staff and they just really have it all going on and in the right direction. I recommend them highly. If you're looking for a new Nissan, I am sure you'll have a pleasant experience. MJ Carpenter in sales and Walt in delivery were especially helpful.

Report a concern   February 6, 2024 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and friendly

Report a concern   January 31, 2024 — Rated 10 out of 10 by I.S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

all good

Report a concern   January 27, 2024 — Rated 10 out of 10 by Maria Makin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have been very satisfied with the service department. Have been bringing my Altima there for service for 4 years with no issues. I love the discounts I can get just for being a regular customer. Great customer service!

Report a concern   January 27, 2024 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service . Always enjoy going and getting things done.

Report a concern   January 27, 2024 — Rated 10 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is very friendly and helpful. They make you feel like a valued customer with every interaction.

Report a concern   January 26, 2024 — Rated 10 out of 10 by G.A. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quick service. Friendly and polite sales people.
You might want to offer coffee and maybe some bagels or Donuts early in the mornings.

Report a concern   January 26, 2024 — Rated 10 out of 10 by James Aubrey Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly shaff service done fast!

Report a concern   January 24, 2024 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

professional friendly service


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