Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 31, 2024 — Rated 10 out of 10 by Terry Jennings Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great experience when having a recall addressed and my 2010 Frontier serviced!
My wife also use them and is very high on their service.

Report a concern   March 31, 2024 — Rated 10 out of 10 by S.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy scheduling, quality work, friendly service.

Report a concern   March 31, 2024 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   March 30, 2024 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

This has been my 3rd Rogue. Everyone at Nissan were great to work with, professional and kind, helped me with getting a new Rogue. Assisted me with the Gap insurance as well. I'll always be a returning customer. Thank you all!

Report a concern   March 30, 2024 — Rated 9 out of 10 by James Blair Don Franklin Lexington Nissan - Service
What do you like about our products and services?

DF accommodating my out of town status for service on late notice. My 3.5 years owning a DF Acadia, service visits were always scheduled to accommodate my being in Lex for other reasons.
The multi free service visits were a plus too.
Kristina Bishop never failed to get me service on the date I was to be in Lex, but at a time of day to accommodate my 2 hr drive time and coordinate with my other reason to be in Lex.

Report a concern   March 30, 2024 — Rated 10 out of 10 by B.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was great

Report a concern   March 30, 2024 — Rated 10 out of 10 by N.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient

Report a concern   March 27, 2024 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything is always a 10 when I’m in for service appointments for my truck!

Report a concern   March 23, 2024 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is always so nice & welcoming

Report a concern   March 21, 2024 — Rated 10 out of 10 by Cyreatha Meeks Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It’s an all around awesome place

Report a concern   March 21, 2024 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We have been leasing vehicles from Don Franklin Nissan since 2009. We are very satisfied with Nissan vehicles and what they have to offer. We also have leased all of our vehicles through John Berry who does an excellent job in finding us the right vehicle.

Report a concern   March 20, 2024 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The Murano is the best vehicle I have owned and the Nissan service department is top notch. They always get me in and out quickly and so polite and courteous.

Report a concern   March 20, 2024 — Rated 10 out of 10 by F.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very real please was on time

Report a concern   March 20, 2024 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and prices.

Report a concern   March 19, 2024 — Rated 10 out of 10 by Janet Robertson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast & efficient
Reasonable costs

Report a concern   March 18, 2024 — Rated 10 out of 10 by G.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent terms given to buyers of your Nissans.

Report a concern   March 17, 2024 — Rated 10 out of 10 by Shaun Brown Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything is done on time and in orderly fashion.

Report a concern   March 17, 2024 — Rated 10 out of 10 by Kory Wilcoxson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff, fast service

Report a concern   March 16, 2024 — Rated 10 out of 10 by Verna Hall Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

We love our Nissan Altima. You were very helpful in getting our car and insurance. We appreciate everything you all did for us. We will surely let everyone know about you and your help.

Report a concern   March 16, 2024 — Rated 10 out of 10 by K.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Brakes

Report a concern   March 13, 2024 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Attitude of the employees

Report a concern   March 13, 2024 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The products are good quality and i would not take my car to no other service

Report a concern   March 12, 2024 — Rated 9 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff who explained what was needed and how it would effect vehicle performance and up front pricing.

Report a concern   March 12, 2024 — Rated 10 out of 10 by Tynisha Wallace Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is great! Car drives Good And the staff was wonderful when I came in they made me feel very welcome..

Report a concern   March 12, 2024 — Rated 9 out of 10 by Lynne Durbin Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great quality vehicle!

Report a concern   March 12, 2024 — Rated 10 out of 10 by Verna Hall Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We love our car. The service we received was fantastic. CORDARIUS WHEELER was a Blessing. He was so helpful in getting us financed. We appreciate what he did for us.

The man that helped with getting the Insurance for our car was awesome to.

Olivia Tudor was a blessing also. So helpful in wrapping up everything else that needed to be. Everyone was so nice. We Love Our Nissan Altima.

Report a concern   March 12, 2024 — Rated 9 out of 10 by E.N.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good customer service.

Report a concern   March 10, 2024 — Rated 10 out of 10 by Gregory King Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was awesome to work with. Really appreciate the opportunity to take the car home first and really drive it and make sure everything worked well as a used car.

Report a concern   March 10, 2024 — Rated 10 out of 10 by G.L. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The sales people look out for the customer.

Report a concern   March 9, 2024 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Had an unusual problem with my Nissan, they kept with it and solved the issue.


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