- Phone: (859) 263-5020
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Customer Testimonials
Staff seem to care about the customer and are knowledgeable.
Mr. Carpenter was very nice to work with.
I like Nissan products. The sales person MJ was very nice.
They send me service specials via email which are good deals and still include a car wash.
Ease of use
Fast and efficient service. Love our Roque.
On time with service
Dealing with a service department that explains at my level of understandig and is interested in getting my problems solved and me on my way.
Straight forward. Nice friendly staff that will help you in any way they can.
Everyone I dealt with made the car buyer process so much easier than I’ve ever had before.
Big selection of vehicles with many different brands in one place. Very knowledgeable staff and was able to answer all my questions about the truck I purchased. The staff went out of their way to make sure I met everyone involved with your alls operation. Catarena’ Kirby sold me my second vehicle in just one year.
We had great service as always
I really like visiting the friendly staff in the service department. Jennifer always does a great job of getting you in and out so you can carry on you day!
I really recommend Don Franklin service department even if you didn’t buy you car there!
This was my third experience with Don Franklin. Each experience has been great. The second experience was so great that I brought not only my 2023 Kicks in for service but my 2022 Kicks in as well. The service surpassed all expectations and was great. I will be a returning customer for years with continued superior service.
Consistency of quality and service provided with each and every service appointment
Everyone we came in contact with made us feel like family.
Taking care of my car's maintenance: Oil & filter change. Any replacement of parts.
Always service with a smile
Bryan T made it easy and painless to purchase our new car here at Don Franklin Auto. He was sweet, informative, and honest about buying a car. I will be back in the future for our next car purchase at Done Franklin Auto.
Very happy with with size and features on my wife’s Tucson CJ our salesman was very professional and knowledgeable
Everything
They take great care of us!
Great service !
The after care of the vehicle
The staff is always friendly, very knowledgeable, respectful of my wishes. I’ve never felt never pressure to buy a service or part I didn’t want. For that reason I trust them when they tell me I really need a service or a part.
I have owned 3 Nissans in my lifetime and have loved them all! 2 I have purchased from Don Franklin Nissan in Lexington. I live 100 miles away , and have several Nissan dealerships closer, but I continue to return to Don Franklin. The reason is simple. Its the people who work there! Everyone is great but most recent shoutouts go to Ron and Jen in service, MJ in sales, and Walt and Mike. Thank you!
My first new car was a Nissan maxima gave it to my daughter had 183000 miles on it she put another 80000 on it now I have a rogue love it my second one
Great customer service.
The weekend team is more informed and pleasant. Kudos to them, especially Allen.
Service was great and timely. Josiah in service dept. was professional and personable.