Customer Testimonials

I feel like it was a job well done. Not inexpensive but you do get what you pay for. Very courteous and helpful.

The people. They do an awesome job, from the sales people to the service department.

great service

This was probably the best experience we have had buying a car. Jennifer was very friendly on the test drive and gave us information on the features of the truck, as well as clear directions because we were not familiar with the area. Once we decided to buy the truck we met Walt. Walt went out of his way to make sure we knew some of the newer features of the vehicle and presented a video of them as well. Both made several ways to contact them available in case we had any questions after the fact including cell numbers. Olivia in financial was very friendly and knowledgeable of the extended service plans. This was the second Nissan that we had owned and I am very pleased with my pickup and with the very positive experience we had at the dealership. We would highly recommend this dealership to our friends and family.

Everyone is always so nice and courteous!

Very detailed and extremely courteous

Great service

Ask for MJ..sales

They had what I was looking for.

Loved our experience

Perfect customer service experience throughout the process,

I wasn't pushed in to buying a vehicle.Ty and Walt were patient and helpful.

The purchasing experience was top notch from beginning to end. I'm very pleased that I chose Don Franklin Nissan.

John Howard

I had a great experience!

Qualify products, Jennifer with oil changes and Ron in the service department are fantastic at customer service. I drive over two hours to go to Richmond Rd in Lexington for all my car needs. They are quick to work with me.

Good products and the services are wonderful

Customer services is excellent.

Ty and Walt were easy to work with,didn't try to push me in to buying an SUV.I would recommend a friend or family member.

We have been driving Nissan vehicles for a number of decades now and have been impressed by all of them.
Don Franklin has always made the process of getting into a new vehicle very easy.
John Berry is very knowledgeable and a pleasure to do business with.

Very much like dealing with John Berry.

Fast service

Great experience everytime!!

Tha staff was very friendly and helpful and service was fast.

All it was really good

i have done business with don franklin since 2010 ,still the same great service anyone looking for a great dealership don franklin nissan is the place to go we have bought 5 vehicles there since 2010 nissan is a great vehicle ,backed by a great service dept.

Jennifer, the associate that usually takes care of me, is the best! She is always so kind and helpful and I appreciate her so much. The rest of the shop staff that I have come in contact are very nice too.

The customer service was great very nice explaining what was needed and what was done with my truck

Everyone was very friendly!

always professional and helpful! I appreciate their expertise.

Pleasant, professional and courteous service. Easy to schedule maintenance when needed. Great communication skills. .Always very efficient.