Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 21, 2024 — Rated 10 out of 10 by D.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was impeccable
The service manger who helped me was very professional by every metric of measurement
Jennifer helped me with tact , efficiency and knowledge. It was incredible!
Thank you Jennifer

Report a concern   September 21, 2024 — Rated 10 out of 10 by K.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The workers at Don Franklin have always been exceptional and kind to me. I have never had a bad experience there!

Report a concern   September 21, 2024 — Rated 10 out of 10 by Pamela Cooper Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service. Jennifer always takes good care of me.

Report a concern   September 21, 2024 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The kindness and getting us in and out and they are very friendly

Report a concern   September 21, 2024 — Rated 10 out of 10 by Michelle Hill Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was super helpful and made my car buying experience easy! Thank you to all who helped get me the SUV I wanted and am now in love with!! Special thanks to Ray and Cupcake!

Report a concern   September 21, 2024 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service

Report a concern   September 21, 2024 — Rated 10 out of 10 by R.O.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

jennnifer is great to work with.always kind

Report a concern   September 21, 2024 — Rated 10 out of 10 by Helaria Albances Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff are accomodating and always follows up with the customer about the services scheduled.

Report a concern   September 21, 2024 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   September 21, 2024 — Rated 10 out of 10 by Christoper Burkett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They have the best of vehicles

Report a concern   September 21, 2024 — Rated 10 out of 10 by E.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

First of all, I’m happy that almost always. My appointment time is kept exactly on time. That is very important to me and I appreciate it very much about Don Franklin Nissan. I have found all of the staff very pleasant and easy to work with. I have not found anything that I’ve asked to be done that wasn’t done properly that of course it’s the most important thing.

Report a concern   September 21, 2024 — Rated 10 out of 10 by Patricia Waggener Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely, efficient service.9

Report a concern   September 20, 2024 — Rated 10 out of 10 by Bradley Lykins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional the best automotive service I’ve ever received. Fair prices and honest

Report a concern   September 20, 2024 — Rated 10 out of 10 by James Begley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Never had a bad experience at Don Franklin Nissan or Buick. From sales to service, staff is friendly & helpful. We've leased 5 vehicles from Don Franklin, never think about going anywhere else.

Report a concern   September 20, 2024 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was very disappointed this service. Your shop sheet said you checked the washer fluid but my warning light came on before I got home. Makes me wonder what else they did not check!

Report a concern   September 20, 2024 — Rated 10 out of 10 by R.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You all have great customer service in the product as well bill

Report a concern   September 20, 2024 — Rated 10 out of 10 by D.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice people

Report a concern   September 20, 2024 — Rated 10 out of 10 by Jason Mullannix Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department, great service. Chris in service is great to work with.

Report a concern   September 20, 2024 — Rated 10 out of 10 by Paul Whitaker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My service went very smoothly and in a timely manner. Everyone was very professional. I was called a couple of days after my service was done to ask how things were and if I had any questions. I really feel like the customer service is the best at Don Franklin Nissan.

Thanks to the whole team!

Report a concern   September 20, 2024 — Rated 10 out of 10 by H.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone one was helpful and very nice

Report a concern   September 20, 2024 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get appointment, fairly priced, friendly and efficient employees. Jennifer was all of the above and more. I will request to work with he again.

Report a concern   September 20, 2024 — Rated 10 out of 10 by Diana Hindman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is great! My family has bought several Nissans from this dealership and to be honest the main reason I bought my new Rogue from there is because of the service department..I never feel like Jennifer is trying to take advantage of me.

Report a concern   September 20, 2024 — Rated 10 out of 10 by S.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff very friendly

Report a concern   September 20, 2024 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff

Report a concern   September 20, 2024 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department was very polite, helpful and timely.

Report a concern   September 20, 2024 — Rated 10 out of 10 by Anthony Havens Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I wouldn’t take my truck anywhere else they are amazing, very professional

Report a concern   September 19, 2024 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff, efficient service.

Report a concern   September 18, 2024 — Rated 10 out of 10 by Marc Moore Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

My sales person M.J. was professional, did what he said he’d do and worked hard to find the best auto for my needs. Very knowledgeable and great listener as well. It was refreshing to experience great customer service again!

Report a concern   September 17, 2024 — Rated 10 out of 10 by Martha Shirel Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and close to where I live.

Report a concern   September 17, 2024 — Rated 10 out of 10 by A.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Appreciate being able to drive right in to the service area, and a comfortable place to wait for the scheduled work to be completed.


Privacy Policy