Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 25, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Welcomed warmly. Jennifer, the Advisor, is always engaging and thorough. Work is done well by the Technician in the estimated time frame. Appreciate being looked after by your team.

Report a concern   May 25, 2025 — Rated 10 out of 10 by David Gibson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The 2025 Nissan Armada we purchased is very nice and the sales rep Stan did an outstanding job taking care of us!

Report a concern   May 25, 2025 — Rated 10 out of 10 by Kevin Cameron Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Excellent salesman who genuinely cares and understands what we wanted

Report a concern   May 25, 2025 — Rated 10 out of 10 by J.V.R.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Amazing

Report a concern   May 24, 2025 — Rated 10 out of 10 by O.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Proficient and nice maintenance guy.

Report a concern   May 24, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   May 22, 2025 — Rated 10 out of 10 by Madeleine Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department is excellent, easy to work with

Report a concern   May 22, 2025 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and easy to schedule service.

Report a concern   May 22, 2025 — Rated 10 out of 10 by Brenda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything!! Easy to get appt for service! I always wait on my vehicle and it is never really long!!

Report a concern   May 22, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

People there are friendly and efficient.

Report a concern   May 22, 2025 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and easy. Very friendly staff

Report a concern   May 21, 2025 — Rated 10 out of 10 by Patrick Springston Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very thorough with checking things on my car.

Report a concern   May 21, 2025 — Rated 10 out of 10 by T.V. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love Nissans but it’s been the experience that I have had a Don Franklin that will make me a repeat customer in a few years.

Report a concern   May 21, 2025 — Rated 10 out of 10 by S.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer in the service department is awesome!

Report a concern   May 21, 2025 — Rated 10 out of 10 by John Kurnat Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

They are very knowledgeable and so easy to do business with.

Report a concern   May 21, 2025 — Rated 10 out of 10 by John Kurnat Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love don franklin, this is the fourth vehicle we have purchased from them. It is always so hassle free doing business with them.

Report a concern   May 21, 2025 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly knowledgeable staff

Report a concern   May 21, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was friendly

Report a concern   May 21, 2025 — Rated 10 out of 10 by Jennifer Martin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Josiah was kind , professional and very aware of my timing issues
Very helpful.

Report a concern   May 20, 2025 — Rated 10 out of 10 by Miguel Gomez Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is realy good thanks and the prices are the best.

Report a concern   May 20, 2025 — Rated 10 out of 10 by Jennifer Hamlin Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Exceptional service, salesman was very honest, and handled our car buying experience, with integrity!

Report a concern   May 20, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice and helpful

Report a concern   May 20, 2025 — Rated 10 out of 10 by Samuel Maines Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Salesperson Jill was awesome

Report a concern   May 20, 2025 — Rated 10 out of 10 by Lucienne Magazini Baniaya Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The associates are extremely courteous during the visit to Don Franklin, and the reception is impeccably organized. Their work is both precise and of high quality. Your vehicle is consistently returned in pristine condition after the visit. I extend my congratulations to Don Franklin and support the ongoing endeavors.

Report a concern   May 20, 2025 — Rated 10 out of 10 by Dajae Fullwood Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Wonderful thank you

Report a concern   May 20, 2025 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff was very kind and updated every step of the way. I really liked them updating on the totals, that way I'm prepared for the cost of the service.

Report a concern   May 18, 2025 — Rated 10 out of 10 by M.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and courteous associates that are helpful and competent

Report a concern   May 18, 2025 — Rated 10 out of 10 by Bill Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service

Report a concern   May 18, 2025 — Rated 10 out of 10 by T.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris provides great customer service and explains checkup points in detail. The service I received this last time was extremely fast.

Report a concern   May 18, 2025 — Rated 10 out of 10 by K.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is efficient and staff is very helpful


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